Swans Brewery, Pub & Hotel

Hotels
8.1 (890 reviews)
506 Pandora Avenue , Victoria , ca

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
No onsite parking
Noise problems at night

Categories

Cleanliness
7.49
Mixed sentiments regarding cleanliness, with mentions of some issues.
Service
8.76
Friendly and helpful staff mentioned consistently across reviews.
Location
9
Multiple reviews highlight the great location.
Room Quality
7.95
Spacious and comfortable rooms with some mentions of maintenance needed.
Amenities
7.98
Decent amenities but some areas described as dated.
Value for Money
7.44
Some reviews noted it could be pricey for the value.
Food and Beverage
8.18
Good quality food at the pub, but breakfast was not available.
Overall Experience
7.96
Generally positive experiences but with notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:36

Property Description

Luxurious All-Suite Hotel in Old Town Victoria
This all-suite hotel in Old Town Victoria, just a 5 minutes' walk from the Inner Harbour, offers guests a unique and luxurious experience.

Suite Perks Galore
Each suite at Swans Hotel & Brewpub is equipped with a full kitchen, perfect for those looking for a home away from home. Enjoy the original artwork adorning the walls while relaxing with cable TV and free Wi-Fi.

Dining and Entertainment
Indulge in a culinary experience at Swans Brewpub, where you can savor delicious meals paired with Swans beer. Don't forget to visit the beer and wine shop on-site for a perfect souvenir to remember your trip.

Convenience at Your Doorstep
With the Victoria Conference Centre just a short drive away and The Bay Centre within walking distance, Swans Hotel & Brewpub offers both convenience and luxury for your stay in Victoria.

Ready to experience luxury and comfort in Old Town Victoria? Book your stay at Swans Hotel & Brewpub now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children from 15 years old to 17 years old stay for CAD 15 per person per night when using an existing bed.
    People 12 years old and over stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 890 reviews
Cleanliness: 7.49
Service: 8.76
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 8.18
Overall Experience: 7.96
D
Daniel Jean • couple • ca
9
Une très belle expérience
Pros:

La proximité des services, la qualité du lieu et le personnel sont des atouts importants.

2026-06-27 • via Nuitee
J
John • couple • ca
8
Pros:

Location and reasonable price point. Clean and comfortable room.

Cons:

Little bit warm in the room, needs AC.

2026-06-26 • via Nuitee
L
Linda • couple • au
9
Fantastic arty and spacious hotel suite!
Pros:

Loved the location and it was handy to buy dinner at the pub next door too. Staff were friendly and especially helpful

2026-06-25 • via Nuitee
E
Eminemily • solo_traveller • us
8
Pros:

Perfect location in downtown!

Cons:

Our room was dark, no natural light and no A/C

2026-06-24 • via Nuitee
J
Jenni • couple • ca
5
2026-06-23 • via Nuitee
L
Leidy • family_with_children • us
9
Pros:

Great location, very spacious room, and cleanest than a lot of hotels I've stayed!

2026-06-23 • via Nuitee
M
monika • solo_traveller • pl
4
I appreciate the vibe and location - too noisy on the 2nd floor
Pros:

i liked the style, vibe, decor, location, staff & check-in experience (earlier check in was made possible, I appreciated it)

Cons:

the light was not sufficient for writing, very loud noice from the pub until 11.30 pm on a Tue night. Soft matteress on the bed. Kitchen and bathroom could be updates and also there was no air conditioning. Blinds were not functioning properly.

2026-06-18 • via Nuitee
W
Walsh • couple • us
10
2026-06-18 • via Nuitee
G
Guy • solo_traveller • ca
7
Everything Was Awesome, But The Elevator
Pros:

We liked the location and the room was roomy and clean.

Cons:

The elevator was not working and we had to carry heavy luggage up a narrow staircase. We were not offered help at all. Not offered a gift certificate to their pub downstairs. Some customers were very elderly carrying up luggage, not good.

2026-06-18 • via Nuitee
J
Jo-ann • solo_traveller • ca
10
Pros:

We liked the location. And the immenities.we will come back.

Cons:

I know it wasnt your fault , but the elevator did not woirk.

2026-06-17 • via Nuitee
D
Dominique • couple • ca
8
Pros:

Immense suite, propre, petite terrasse partagée, très bien situé, bon accueil.

Cons:

Le stationnement est très difficile. Il faut laisser la voiture dans un stationnement privé plus loin. La terrasse est très intéressante sauf quand une des chambres décide de l'utiliser jusqu'à 3 AM... Beaucoup de tapis, ce qui est bon pour le bruit mais moins pour les allergies.

2026-06-17 • via Nuitee
M
Max • family_with_children • au
9
Lovely pub location for a few nights.
Pros:

Great location. Right above the pub and very close to the centre of Victoria. Easy to walk around and lots of places nearby to visit and explore. Staff also friendly and easily accessible.

Cons:

Parking slightly tricky and requires a bit of coordination but otherwise all good.

2026-06-17 • via Nuitee
R
Raquel • couple • cl
9
Pros:

The location

Cons:

It has very little shampoo and conditioner, coffee.

2026-06-16 • via Nuitee
P
Patricia • family_with_children • ch
8
2026-06-15 • via Nuitee
T
Theresa • couple • us
9
2026-06-14 • via Nuitee
M
Mark • couple • au
9
2026-06-14 • via Nuitee
A
Averlee • solo_traveller • ca
10
Pros:

The central downtown location was fantastic! Also was great that the suites can accommodate so many!

2026-06-13 • via Nuitee
T
Tim • couple • gb
7
Could be really go but staff need a bit of management.,,
Pros:

Location is great. Room was big well equipped and comfortable

Cons:

Front desk staff were hard work. No replenish or tidying of room. Not really sure how that works in this day and age…

2026-06-13 • via Nuitee
C
Colin • extended_group • gb
8
Comfy stay in the heart of downtown Victoria
Pros:

Great location, spacious suites at affordable prices

Cons:

Some may not like it’s rather dated charm and the lack of a good tie in with the pub was a missed opportunity

2026-06-13 • via Nuitee
E
Eric • couple • us
10
I felt at home in a downtown Victoria loft.
Pros:

Perfect location. Access to food, drink china town and the inner harbor is ideal.

2026-06-12 • via Nuitee