Crown Regency Suites & Residences - Mactan

Hotels
Independent
6.8 (102 reviews)
Maximo Patalinghug Jr. Avenue, Lapu-Lapu, Cebu, 6015 , Lapu-Lapu , PH

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
Gift shops or newsstand
Internet access in public areas - surcharge
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great value
Very good for the price
Great pool
Cons:
Low food quality
Requires more effort

Categories

Cleanliness
5.13
Restaurant is not up to standard and food is very low quality.
Service
8.1
Standard quality for this hotel tier.
Location
8.14
Standard quality for this hotel tier.
Room Quality
6.09
Could be such a nicer place with a tiny bit more effort.
Amenities
8.12
Standard quality for this hotel tier.
Value for Money
8.08
Very good for the price.
Food and Beverage
4.63
Food is very low quality.
Overall Experience
6.1
Overall experience indicates room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:00

Property Description

Experience the perfect blend of comfort and convenience at Crown Regency Suites & Residences - Mactan.

Recreational Bliss Immerse yourself in relaxation with our outdoor pool or take a leisurely stroll in our tranquil garden, perfect for unwinding after a day of adventure.

Culinary Delights Savor local flavors at our on-site restaurant or enjoy a quick bite at the café, complemented by 24-hour room service to cater to your cravings any time of day.

Comfort & Connectivity Feel right at home in our spacious air-conditioned rooms, complete with kitchenettes and private balconies, along with complimentary Wi-Fi to keep you connected during your stay.

Book your getaway today for an unforgettable experience at Crown Regency Suites & Residences - Mactan, where comfort meets luxury!

Important information:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Pets

    Pets not allowed

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.8
Based on 102 reviews
Cleanliness: 5.13
Service: 8.1
Location: 8.14
Room Quality: 6.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 4.63
Overall Experience: 6.1
J
Joel
10
Pros:

Great value restaurant is not up to standard and food is very low quality

2025-09-29 via Nuitee
A
Adam family
8
Pros:

Very good for the price, and great pool. Could be such a nicer place with a tiny bit more effort

2025-08-17 via Nuitee
M
Marie family
8
Pros:

The property is showing its age, but the room was in great condition and the bed was very comfortable. When I arrived the pool was murky, but by the time I left the water was crystal clear. The gym area is not great, no A/C, but if you're willing to sweat it out, it'll work ... I used the treadmill for an hour and was soaked when finished. Overall this hotel served its purpose and I will use it again.

2024-08-01 via Nuitee
S
shawn
6
Pros:

Not what the website say..

2024-07-30 via Nuitee
L
Lhy family
8
Pros:

We had great experience staying in Crown regency suites and residences in Mactan. Our flight was delayed so we had to check in late. This property was flexible and able to accommodate us. The building itself is outdated but it was clean. The staffs were very friendly too. I hope that cleanliness wont change. It would be nice if they fix this place up to enhance its potential. But overall good place to stay.

2024-07-02 via Nuitee
D
Daisy family
6
Pros:

The amenities and the staff are nice and accommodating though the furniture's are quite old,,the streets going to the hotel location is too busy or traffic going to nearby market, malls...

2024-03-18 via Nuitee
T
Theresa
10
Pros:

I love my stay at this place . All the staff are nice and accomodating at all time.

Very respectful.

2024-03-09 via Nuitee
C
clarence
10
Pros:

It was a fantastic location, the staff was terrific, and the room was immaculate.

2024-02-06 via Nuitee
C
Carl
8
Pros:

I like staying at the Crown Regency. Nice room and it's in excellent condition.

2024-01-28 via Nuitee
B
Brian family
6
Pros:

The property was nice overall. The menu was very limited on what you could order. I tried to order bacon, but they didn't have. No rum or other type m of mixed drink. Breakfast was free, but the serving was very, very small. Dinner was good the day before. The only issue I had after eating dinner was a mouse came out from the bench while i was sitting in a chair at the table. I informed the staff. He just looked and then left. He didn't try to find the mouse. This wont be a place I will stay at again.

2023-12-18 via Nuitee
F
Frederick
10
Pros:

Very accommodating staff

2023-11-15 via Nuitee
R
Rubiin family
6
Pros:

I liked that it did have a decent size pool, a little rustic and could use some upgrades. None of the pool showers were working. I didn’t have high expectations to began with as a stop over for flight connection. It did have nice size fridge and cook top in room, so would be adaquate for small family on budget that wants to tour around Cebu.

2023-10-15 via Nuitee
M
Mary jean
10
Pros:

Quiet and receptionist very attentive

2023-09-16 via Nuitee
A
ALFREDO ENRIQUE family
6
Pros:

The suite that I got was big and the breakfast was limited and NOT buffet style. The suite had a kitchen but NOTHING in the kitchen to use... no plates, no silverware, no frying pans and the refrigerator was completely empty. The table was big enough for several people to eat on. No grocery stores or any other type of stores in short walking distance, had to take a cab. Still the personnel were very nice and polite and helped you. The front desk is very small.Overall I would give this a 3 stars rating for a hotel. Would have gotten more if the kitchen was with everything you need to eat or if there were nearby stores to buy groceries or just do some shopping like in a mall unless you had your own car.

2023-09-15 via Nuitee
P
Patrick
6
Pros:

Constantly noise from traffic,music from neighbouring area throughout the night ,non locking patio doors,Green pool water , pool changing rooms unlit ,

2023-09-07 via Nuitee
B
Bella family_with_children
8
Pros:

Very nice place,i got the suite with 2 bedroom. It just needed a little more cleaning. Some covers were broken as well. Overall sty was good,would recommend to my frieds and family.

2023-08-06 via Nuitee
F
Frances family_with_children
2
Pros:

It looks good in 📸 but the room is filthy. Dusts everywhere, smells moldy,sofa bed broken, kitchenette without utensils and stuffs to cook,dirty and discolored towels and linens. Don't waste your money and don't be deceived by the pictures shown in their website, looks too good to be true.

2023-07-04 via Nuitee
E
Erika partner
10
Pros:

Very spacious. Love the big fridge!!

2023-03-01 via Nuitee
E
Erika partner
10
Pros:

Nice front desk staff and spacious rooms

2023-02-23 via Nuitee
J
Jody family
4
Pros:

Staff are lovely! Pool was very dirty with bugs and noodles around the pool. Bathroom was gross… the bathtub was stained, the toilet always had water around it.

It’s ok for a quick stay and as I said, the staff were so friendly and helpful! Love Filipinos and Philippines 🇵🇭 from 🇨🇦

2023-01-21 via Nuitee