SpringHill Suites by Marriott Lancaster Palmdale

Hotels
SpringHill Suites
9 (869 reviews)
1811 West Avenue J-12 , Lancaster , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast variety
Cons:
Cleanliness issues
Inadequate room facilities
Price concerns

Categories

Cleanliness
8.43
Multiple reviews indicate issues with cleanliness, notably stains and reports of dirty showers.
Service
8.9
Most reviews mention friendly staff, though there are exceptions regarding rudeness in some situations.
Location
9.44
Convenient location mentioned positively in several reviews.
Room Quality
8.39
While many rooms were appreciated, issues such as uncomfortable beds and noise were noted.
Amenities
9.42
Amenities were generally well-received, but some were lacking or not functioning.
Value for Money
9.38
Overall perceived as good value despite some complaints about pricing.
Food and Beverage
8.93
Breakfast was deemed decent, but some suggested it could be improved.
Overall Experience
9.15
Feedback overall is positive with some specific critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:00

Property Description

Luxurious Suites with Modern Amenities

Experience comfort and convenience at SpringHill Suites Lancaster Palmdale. Our spacious suites are equipped with a 32-inch LCD TV, microwave, refrigerator, and coffee maker. Relax in the seating area with a sofa or catch up on work at the desk.

Fitness and Business Facilities

Stay active at our gym or take care of work tasks at the business center. Start your day with a delicious hot buffet breakfast in the dining room. Need a snack? Visit our 24-hour market for quick bites.

Ideal Location for Exploring

Located near Antelope Valley College and Marauder Stadium, our hotel is also close to Antelope Valley Fairgrounds and Hospital. With the Lancaster Commerce Center Shopping Center nearby, everything you need is within reach.

Book your stay at SpringHill Suites Lancaster Palmdale today for a memorable and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WJF

Location

Guest Reviews

9
Based on 869 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.44
Room Quality: 8.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 9.15
E
Eric couple us
10
Relaxing
Pros:

Clean and new comfortable

Cons:

Just what we needed good price as well !

2026-07-23 via Nuitee
E
Eric solo_traveller us
8
2026-07-22 via Nuitee
I
Irene solo_traveller us
10
Very nice
Pros:

Everything

Cons:

Everything

2026-07-17 via Nuitee
K
Kent solo_traveller us
6
Smelly, Smokey, loud and messy
Pros:

Close to track

Cons:

Jam packed with sports kids and their families. The room across from mine a kid smoked out the whole floor burning their Mac and cheese in the microwave. Kids running up and down the hall yelling after 9pm

2026-07-14 via Nuitee
C
Cherish couple us
10
Pros:

Friendly staff, Clean and Comfortable

Cons:

Still haven’t received my deposit back

2026-07-12 via Nuitee
O
Omar family_with_children us
8
2026-07-09 via Nuitee
V
Veronica couple us
1
2026-06-27 via Nuitee
L
Lisa couple us
9
Good value and good breakfast.
Pros:

The room was clean and comfortable. The mattress was soft and clean. The breakfast was good.

Cons:

The conditioner bottle was almost empty in the bathroom.

2026-06-25 via Nuitee
G
Galvan-Padilla family_with_children us
10
Nice and comfy
Pros:

Breakfast

Cons:

Pool was closed early

2026-06-24 via Nuitee
M
Mirna solo_traveller us
3
One of the worst hotel experiences I’ve had due to poor service, lack of cleanliness, and unprofessional staff.
Pros:

Unfortunately, there wasn’t much I enjoyed about this property. The only positive aspect of my stay was that the pillows were comfortable.

Cons:

My stay at this property was very disappointing due to poor customer service, lack of cleanliness, and overall management issues.

Shortly after checking in, our room keys would not unlock the door, so we had to return to the front desk for assistance. Unfortunately, the receptionist was nowhere to be found, and no other employee seemed able or willing to contact her. While we were waiting, a loud altercation broke out in the lobby. It became so disruptive that I took my son outside because he was frightened. What concerned me most was that no staff member came out to address the situation or check on guests. The receptionist eventually returned after everything had already ended.

The housekeeping experience was equally frustrating. I requested several basic items, including towels, toilet paper, and trash bags. One employee repeatedly told me she would bring them to my room but never did. After multiple requests and calls to the front desk, it took nearly three hours to receive these items. During my three-night stay, my room was never serviced.

The room itself was not properly cleaned upon arrival. There was red hair throughout the bathroom floor, the room phone did not work, and overall cleanliness was below expectations.

I also had an unpleasant experience at breakfast. Although breakfast officially began at 7:00 a.m. on Saturday, I politely asked if I could take a small amount of food that had already been set out because I needed to be somewhere by 7:00. While my request was granted, the employee’s attitude made me feel unwelcome and uncomfortable.

The only staff members who were friendly and helpful during my stay were Gina and one gentleman at the front desk. Unfortunately, the rest of my experience was overwhelmingly negative, and I would not choose to stay here again.

2026-06-24 via Nuitee
T
Traci solo_traveller us
8
2026-06-23 via Nuitee
D
Dewayne solo_traveller us
10
2026-06-21 via Nuitee
W
Wlodzimierz family_with_children pl
8
Do przyjęcia
Pros:

ok

2026-06-20 via Nuitee
C
CASTILLO solo_traveller us
10
2026-06-15 via Nuitee
D
Desiree solo_traveller us
10
2026-06-12 via Nuitee
J
Johnathan couple us
7
2026-06-09 via Nuitee
J
jermaine solo_traveller us
10
2026-06-09 via Nuitee
M
Mizu solo_traveller us
10
What an upgrade (Wow)
Pros:

I use to be an employee back in 2016 and let me just say that I was like wow this is nice when i walked through the doors.. The hotel looks so much nicer from the front desk to the breakfast area & the rooms every nice the young lady that checked me in was very polite very professional and friendly. The hotel is definitely better now then it was back then. I will definitely be back. Thank You

Cons:

Everything Was great no complaints.

2026-06-08 via Nuitee
S
Stclair family_with_children us
10
2026-06-05 via Nuitee
Y
Yesenia couple us
9
2026-06-03 via Nuitee