Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Amazing service
Great location
Comfortable rooms
Cons:
Cold food experiences
High prices compared to value
Jacuzzi issues

Categories

Cleanliness
8.6
Some comments suggest issues with maintenance and room sound.
Service
10
Outstanding service from the staff, attentive and caring throughout the stay.
Location
9.6
Excellent location with great accessibility.
Room Quality
9.1
Overall good room experience, but experiences of cold food were noted.
Amenities
8.6
Amenities like the jacuzzi had issues, but the terrace and spa were enjoyed.
Value for Money
8.6
Some found the pricing to be high compared to the experience offered.
Food and Beverage
9.1
Breakfast options were limited but the quality of egg dishes and coffee was good.
Overall Experience
10
Guests left with beautiful memories thanks to exceptional hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:48

Property Description

Luxurious Accommodation
Hotel Dos Casas offers air-conditioned rooms and suites with rustic décor, stone walls, and modern amenities like a safety box and flat-screen TV. The elegant bathrooms come with free toiletries for a comfortable stay.

Award-Winning Dining Experience
Indulge in a culinary journey at the on-site restaurant Aperi, recognized as the Best New Restaurant and Best Hotel's Restaurant. Enjoy international gourmet dishes in a uniquely decorated setting, promising a memorable dining experience.

Convenient Location
Located just a short walk from the town center and minutes away from popular attractions like San Miguel Church and Casa de Allende Museum, Hotel Dos Casas provides easy access to explore the vibrant surroundings.

Experience luxury, award-winning dining, and a prime location at Hotel Dos Casas. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 116 reviews
Cleanliness: 8.6
Service: 10
Location: 9.6
Room Quality: 9.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 10
M
Mario couple gt
9
2026-02-26 via Nuitee
M
Marisa Cecilia extended_group mx
10
Muy lindo lugar con muchos detalle xq
Pros:

Todo muy lindo

2026-01-23 via Nuitee
A
Alexa couple mx
6
Pros:

my omelette was cold. I found the hotel to be too pricey for what it is

Cons:

prices

2026-01-20 via Nuitee
G
GUSTAVO couple mx
10
2026-01-19 via Nuitee
L
Laurens couple us
10
Highly recommended
Pros:

What a place! We had the rooftop suite and it was everything and more than you could expect. Great location too.

Cons:

Nothing

2025-12-20 via Nuitee
C
Christine couple us
8
Misses the mark on luxury but nice overall
Pros:

Historical building, wood floors, rooftop terrace with loungers and table. Comfortable bed and bedding, large bathroom and free parking garage. Breakfast options were limited but the egg dishes and coffee were good.

Cons:

Not enough lights in the room to compensate for the lack of exterior windows in the room. Complimentary drinking water daily but in tiny bottles and you are charged extra if you need more. Jacuzzi on terrace is a large bathtub that takes 45 minutes to fill and the jets are very weak. Have to fill each day you want to use it. Very little English is spoken by the staff but they were nice and always tried to be helpful.

2025-11-26 via Nuitee
O
Osama couple us
10
2025-11-25 via Nuitee
K
KENJI family_with_children mx
10
第2の家、という感じです。スタッフさんの対応と雰囲気が最高でした
Pros:

スパ。お湯が温かかったです。
ホテルの方が親切。
挨拶はもちろん、ルームサービスも気軽に受けてくれましたし、気遣いも最高😊
駐車場の場所がわからずメールで問い合わせましたが直ぐに回答をくれました。素晴らしいホテルと思います。

Cons:

駐車場の場所がわかりにくいのでホームページに載せて欲しい
駐車場がちょっと狭く感じました
部屋の外からの音が少し大きいかな

2025-11-02 via Nuitee
P
Peter family_with_children us
10
Dos Casas Hotel & Spa, led by the gracious care of Ms. Samantha Cruz and her team, made our San Migu
Pros:

🌿 English Version — “Stellar Recommendation for Dos Casas”

Title: A Truly Memorable Stay at Dos Casas — Exceptional Hospitality in the Heart of San Miguel de Allende

From the moment we arrived at Dos Casas Hotel & Spa, we felt genuinely cared for. After a long and delayed journey, the staff—under the attentive direction of Ms. Samantha Cruz—welcomed us with warmth, understanding, and grace.

The team went above and beyond to ensure our comfort, assisting us in finding a beautiful room that exceeded expectations and making sure every detail reflected their dedication to service. The hotel itself is a stunning blend of historic charm and modern luxury—each space feels thoughtfully curated, from the tranquil spa to the exquisite dining experience at Aperi, where every meal was a delight.

What made this stay truly special was the personal attention and sincerity that Ms. Cruz and her staff showed throughout our visit. Their professionalism, kindness, and genuine care transformed what could have been a simple hotel stay into one of the highlights of our family’s trip—especially as we were here to celebrate our daughter’s wedding.

We leave San Miguel de Allende with beautiful memories, thanks in great part to the people at Dos Casas, who exemplify the true spirit of Mexican hospitality. I wholeheartedly recommend this hotel to anyone seeking an elegant, warm, and unforgettable stay in one of Mexico’s most enchanting towns.

With gratitude,
Peter Cartselos & Family



🇲🇽 Versión en Español — “Recomendación Estelar para Dos Casas”

Título: Una estancia verdaderamente memorable en Dos Casas — hospitalidad excepcional en el corazón de San Miguel de Allende

Desde el momento en que llegamos al Hotel & Spa Dos Casas, nos sentimos sinceramente atendidos. Después de un largo viaje con retrasos, el personal—bajo la atenta dirección de la Sra. Samantha Cruz—nos recibió con calidez, comprensión y amabilidad.

Cons:

Everything was handled with attention to detail. Bravo to management and staff.

2025-10-30 via Nuitee
A
Arturo alonso couple mx
10
2025-09-02 via Nuitee
N
Nika Cobian family_with_children ca
10
Pros:

Staff is amazing and location

Cons:

Leaving.... everything was amazing

2025-07-15 via Nuitee
Y
Yadhira
10
Excelente!
Pros:

Excelente servicio!

2025-07-15 via Nuitee
L
Luis young couple mx
10
A jewel in San Miguel
Pros:

Location is great, and the facilities are amazing

2025-06-02 via Nuitee
R
Roslyn partner
10
Pros:

Excellent experience at this beautiful hotel! We were less than 5 minute walk from La Parroquia. The staff is wonderful! They messaged me about everything and were super helpful with everything. I look forward to visiting again.

2025-05-06 via Nuitee
B
B6673PIchristiana Couples
10
Great boutique hotel
Pros:

Wonderful boutique hotel in the heart of San Miguel de Allende. The staff were incredibly friendly and helpful, always quick to assist with anything we needed. We were upgraded to a top-floor room upon arrival, which was spacious, clean and very comfortable. We highly recommend this hotel!

2025-04-08 via Tripadvisor
G
Giovanni
10
Pros:

Excelente propiedad y servicio.

2025-04-01 via Nuitee
S
Shantell friends
10
Pros:

Close to city! Staff very friendly

2025-03-18 via Nuitee
J
Julia partner
10
Pros:

El hitel es muy lindo, limpio. La atención de las chicas en recepción y el estacionamiento excelentes. Es muy céntrico. La parte mala es quw no tuvimos agua caliente y el aire acondicionado no bajaba de 22 grados y nos moríamos de calor.

2025-03-17 via Nuitee
Z
Zulma friends
6
Pros:

The property is in an area convenient for walking, shopping, and dining. I felt very safe at all times of the day. the apartment has a full kitchen, eating area, living room, bedroom with bath shower. Average quality, but nice. There is an A/C unit in the living room for the whole apartment, which makes the bedroom hot. You can request a fan.

2025-03-13 via Nuitee
L
L8307KQjoed Friends getaway
4
Theft of clothing from our room
Pros:

The personnel was very friendly and accommodating. The only thing that botched the trip was the theft of a sweatshirt from our room. If you see anyone walking around with a blue sweatshirt with “Andover” in yellow lettering, that’s my hoodie sweatshirt.

2025-03-12 via Tripadvisor