MainStay Suites Texas Medical Center-Reliant Park

Hotels
•
Main Stay Suites
7 (424 reviews)
3134 Old Spanish Trail , Houston , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Accommodating staff
Convenient location
Affordable rates
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
4.39
Multiple mentions of roaches and dirty conditions in rooms.
Service
8.86
Staff were accommodating and helpful, though there were some service issues with towels.
Location
8.9
Proximity to hospitals and travelers found it convenient.
Room Quality
6.85
Rooms varied in quality; issues with mattress and amenities.
Amenities
5.88
Lack of essential kitchen items; some enjoyed the kitchenette.
Value for Money
8.34
Generally good value considering proximity to services, despite some issues.
Food and Beverage
6.39
Limited review of breakfast and kitchen facilities.
Overall Experience
6.36
Mixed experiences; helpful staff and location balanced by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:18

Property Description

Modern Accommodations
MainStay Suites Texas Medical Center/Reliant Park offers comfortable guest rooms equipped with essential amenities such as air conditioning, flat-screen TV, and free toiletries. The rooms provide a relaxing space for guests to unwind after a day of exploring Houston.

Convenient Facilities
Guests can take advantage of the fitness centre, sun terrace, and business centre during their stay. Additionally, the hotel provides free private parking, a shared lounge, and vending machines with snacks and drinks for added convenience.

Prime Location
Situated just a few kilometers away from popular attractions like Houston Zoo and Houston Museum of Natural Science, MainStay Suites Texas Medical Center/Reliant Park is the ideal choice for travelers looking to explore the city. Book now for a memorable stay in Houston!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7
Based on 424 reviews
Cleanliness: 4.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 5.88
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 6.36
J
Julie • couple • us
6
2026-02-10 • via Nuitee
J
Julie • couple • us
8
2026-01-26 • via Nuitee
G
Gabriel • couple • us
1
it was genuinely a bad experience.
Cons:

construction, construction and more construction. no access to necessary amenities for an elderly guest. multiple things out of order and not a safe area.

2026-01-19 • via Nuitee
B
Billy • couple • us
10
Was a great place to stay an will stay again.
Pros:

Did not eat had real early appointment at hospital.

2026-01-19 • via Nuitee
D
Dianne • couple • us
7
Stayed here before and overall a good buy
Pros:

Very economical for our stay with husband’s hospital stay

Cons:

TV’s were very difficult bedroom one never could get to play.Had to change rooms room 403 had a huge hazard.Water was on the floor in bedroom behind room AC with the power strip sitting in water.Room was very musky smelling.After changing to room 203 was much better.But tv’s were complicated and one being inoperable

2026-01-19 • via Nuitee
I
Ingrid • couple • us
8
Friendly staff, quiet and clean. Unfortunately, there are tiny roaches in the kitchenette when I had NO food out.
Pros:

It was quiet and clean.

Cons:

The kitchenette had tiny roaches when I had NO food out. It was an inconvenience.

2026-01-19 • via Nuitee
I
Ingrid • couple • us
8
Pleasant
Pros:

Newly remodeled and super clean room.

Cons:

It had a small roach and we had no food or trash.

2026-01-19 • via Nuitee
M
Mark • couple • us
1
The staff is always friendly they are working within their means.
Pros:

The location close to the medical center

Cons:

The property has declined in the years and has roaches in the rooms now.

2026-01-19 • via Nuitee
E
Ernesto A • family_with_children • us
9
Pros:

The staff was amazing attentive and courteous. The room was clean and comfy.

Cons:

The Hallway smelled like someone been smoking weed.

2026-01-10 • via Nuitee
• solo_traveller • us
9
Enjoy it
Pros:

Didn't eat breakfast

2026-01-03 • via Nuitee
W
Wilbert • family_with_children • us
1
Roaches Crawling All Over The Room
Pros:

Location was ok

Cons:

Roaches was crawling on the room floor, Roaches was also crawling on the outside door of the room and also the rooms on the outside door

2026-01-02 • via Nuitee
K
Kelvin • solo_traveller • us
7
2025-12-22 • via Nuitee
S
Susan • couple • us
6
Pros:

Staff were so accommodating and helpful

Cons:

Need a service elevator because the elevator was broken and we were on the third floor and my husband is in a wheelchair..

2025-12-19 • via Nuitee
M
McCormack • family_with_children • us
6
Pros:

Location to hospital.

Cons:

Frig didn't keep food cold. Had dishes no flatware no stove no kitchen sink. Mattress needs to be replaced.

2025-12-17 • via Nuitee
B
Brian • family_with_children • us
7
Interesting and affordable.
Pros:

I liked that it was affordable and the location was near downtown. I also appreciated the homeyness of the room.

Cons:

The hallway felt a little oppressive because of the heat so maybe it needed some ventilation.

2025-12-16 • via Nuitee
C
Chandra • solo_traveller • us
10
2025-12-14 • via Nuitee
E
Ella • extended_group • us
8
Pros:

The staff were excellent. The location was good for our medical needs with a shuttle service.

Cons:

The water in the shower was barely warm.

2025-12-10 • via Nuitee
H
H. • family_with_children • us
8
2025-12-10 • via Nuitee
A
Allyson • family_with_children • gt
2
roaches and an awful bed
Pros:

good location

Cons:

The beds were awful. There were roaches in the bathroom, and the tub was dirty.

2025-12-07 • via Nuitee
C
Cody • family_with_children • us
10
2025-12-04 • via Nuitee