SpringHill Suites Norfolk Old Dominion University

Hotels
•
SpringHill Suites
8.1 (533 reviews)
4500 Hampton Boulevard , Norfolk , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Parking fees

Categories

Cleanliness
6.68
The reviews mentioned issues like a stained couch and hair in the shower, indicating cleanliness needs improvement.
Service
9.15
Staff were highlighted as friendly and attentive during breakfast.
Location
8.69
The location was praised for its proximity to the football stadium and convenience.
Room Quality
7.64
There were mentions of firm beds and sloppily made beds, which affected perceptions of room quality.
Amenities
8.17
Generally good amenities, though parking is an additional cost.
Value for Money
7.63
Concerns raised about pricing compared to other options, indicating lower perceived value.
Food and Beverage
8.68
Breakfast was noted as good with a nice selection.
Overall Experience
8.15
The overall experience was mixed, with both positive and negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:36

Property Description

Convenient Location
Located next to the Ted Constant Convocation Center on the campus of Old Dominion University, SpringHill Suites Norfolk offers comfort and convenience for your stay in Norfolk.

Relaxation and Recreation
Unwind in the indoor saltwater pool and jacuzzi, stay active in the gym, or catch up on work at the business center - all available for guests to enjoy during their stay.

Delicious Dining Options
Start your day with a breakfast buffet, savor American cuisine at Monarch Sports Grille for lunch and dinner, and take advantage of the outdoor patio and large-screen TVs for a complete dining experience.

Book your stay at SpringHill Suites Norfolk Old Dominion University now for a memorable and enjoyable visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, the hotel will be under renovation until 7 August 2015. During this time, guests may experience some noise, light, or dust-related disturbances.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 533 reviews
Cleanliness: 6.68
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 8.15
K
Kathleen • solo_traveller • us
9
2026-03-06 • via Nuitee
J
John • couple • us
10
Staff was pleasant and helpful. I loved my stay here.
Pros:

Very nice in Good repair. Was there room to improve yea. In the pool area there were cracks and loose tile. Overall they did not distract from my stay or use of the pool.

Cons:

Behind the main desk was a burned out outlet visible to people checking on and out. Perhaps a portable heater had been used but it is easy fix and is a future Fire hazard.

2026-02-12 • via Nuitee
B
Beth • couple • us
10
2026-02-10 • via Nuitee
K
Kapsner • couple • us
9
2026-01-27 • via Nuitee
J
Jacek • solo_traveller • pl
10
Superb stay - would recommend to everyone!
Pros:

Everything was perfect

Cons:

N/A

2026-01-25 • via Nuitee
N
Nicole • solo_traveller • us
8
Cons:

The breakfast choices could have been better

2026-01-23 • via Nuitee
P
Phillip • couple • us
8
Very good!
Pros:

Very good variety.

Cons:

N/A

2026-01-19 • via Nuitee
K
Karina • family_with_children • us
9
2026-01-19 • via Nuitee
T
Trevon • couple • us
10
2026-01-15 • via Nuitee
I
Isis • couple • us
10
2026-01-12 • via Nuitee
L
LaTanya • family_with_children • us
6
2026-01-09 • via Nuitee
S
Shalar • solo_traveller • us
10
2026-01-06 • via Nuitee
A
Andrew • couple • us
10
2025-12-29 • via Nuitee
J
Joseph • couple • us
5
It was ok
Pros:

The staff at breakfast was great and refilled utensils as soon as we asked. Super friendly.

Cons:

Couch had a stain on the cushion which we turned over and there were dead bugs in the lamp shade.

2025-12-29 • via Nuitee
B
Bettie • couple • us
7
Good but a housekeeping was a bit disappointing
Pros:

Location was great as was the breakfasts.

Cons:

Housekeeping was every other day which was fine. However, trash and dirty towels were taken , but bed was not made, nothing was cleaned in the bathroom, and fresh towels were not left.

2025-12-28 • via Nuitee
C
Christoph • solo_traveller • de
7
2025-12-28 • via Nuitee
T
Thomas • solo_traveller • no
7
2025-12-17 • via Nuitee
N
Natalie • extended_group • us
8
2025-12-17 • via Nuitee
C
Christopher • couple • us
10
Loved it ! Stayed an extra 2 days
Pros:

Perfect for athletic event at ODU

2025-12-13 • via Nuitee
L
Lucas-Hagood • family_with_children • us
5
2025-12-11 • via Nuitee