Hilton Garden Inn Durham Southpoint

Hotels
•
Hilton Garden Inn
8.6 (371 reviews)
7007 Fayetteville Road , Durham , US
+1 919-544-6000

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable beds
Cons:
Dirty carpets
Outdated facilities
High prices for rooms

Categories

Cleanliness
8.18
Several reviews mentioned cleanliness positively, but some also noted issues such as dirty carpets and mold.
Service
9.65
Staff received consistent praise for being helpful, friendly, and efficient.
Location
9.69
Many reviewers highlighted the excellent location, convenient for shopping and access to highways.
Room Quality
7.64
Mixed feelings with some enjoying the comfort while others noted outdated facilities and issues with room quality.
Amenities
8.17
Some amenities were mentioned positively, but issues like low-quality facilities were highlighted.
Value for Money
8.63
General consensus that while the hotel was nice, there were complaints regarding room pricing.
Food and Beverage
7.68
Breakfast was mentioned positively by some but also criticized for being expensive.
Overall Experience
9.15
Mostly positive experiences were shared, with some significant criticisms but overall a good stay for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:30

Property Description

Luxurious Accommodations
Experience comfort like never before with adjustable sleep system beds and modern amenities in every room at this Garden Inn. Enjoy free Wi-Fi and unwind in front of a flat-screen HD TV.

Recreational Facilities
Take a dip in the indoor pool or relax on the poolside seating and outdoor patio. Stay active at the fitness center, ensuring a well-rounded stay for all guests.

Dining Excellence
Indulge in a culinary delight at Ruth’s Chris Steak House for dinner or savor a delicious breakfast at The Great American Grill. With convenient dining options, your taste buds are in for a treat.

Book your stay at the Hilton Garden Inn Durham Southpoint for a perfect blend of comfort, convenience, and luxury.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 371 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.69
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 9.15
S
Stanley • couple • us
7
Cons:

Toilet in our room not functioning well. The low flow flush would keep the toilet running and a whole flush had to be done to stop it. There was only tea and decaf coffee in our room. Neither of which we drink.

2026-10-29 • via Nuitee
K
Katheryn • couple • us
10
2026-10-26 • via Nuitee
K
Katheryn • couple • us
10
Pros:

Close to shopping

2026-10-26 • via Nuitee
P
Phillip • couple • us
10
Pros:

The location was very convenient to everything around in the area. Great restaurants close by.

2026-10-25 • via Nuitee
P
PALEE • solo_traveller • gb
7
2026-10-25 • via Nuitee
B
Bruce • family_with_children • us
9
2026-10-17 • via Nuitee
D
Dawn • family_with_children • us
7
2026-10-12 • via Nuitee
H
Hope • solo_traveller • us
9
2026-10-10 • via Nuitee
C
Christina • couple • us
7
Pros:

Good

Cons:

Nothing

2026-10-10 • via Nuitee
C
Christiana • couple • gb
9
Pleasant, charming and welcoming stay. would definately stay again.
Pros:

The room was a great size and good value for money. It was clean and the staff were friendly.

Cons:

There was nothing I did not like but there was a day when housekeeping did not clean our room and so we had to contact reception, other than this everything was fine.

2026-09-17 • via Nuitee
D
D'Amato • couple • us
8
It's was great
Pros:

I like the location and the cleanliness of the hotel

Cons:

The fire alarm test

2026-09-16 • via Nuitee
C
Celina • couple • us
10
2026-09-09 • via Nuitee
M
MURAT • family_with_children • us
10
2026-09-07 • via Nuitee
C
Connie • family_with_children • us
10
2026-09-05 • via Nuitee
B
Brian • solo_traveller • us
10
2026-08-24 • via Nuitee
R
Roderick • couple • us
5
2026-08-21 • via Nuitee
S
Samantha • extended_group • us
10
I would stay again very nice loved it
Pros:

Beautiful family friendly diverse location loved it

Cons:

Traffic

2026-08-15 • via Nuitee
H
Helene • extended_group • us
10
Enjoyed our stay and will do so again.
Pros:

Staff was very accommodating and apologetic as their system was down. Yet the process was quite smooth.

Cons:

N/a

2026-08-06 • via Nuitee
M
Mark • couple • us
10
Pros:

It was ok ate cereal and yogurt

Cons:

A waffle machine or some pancakes

2026-07-21 • via Nuitee
P
PHIFER • solo_traveller • us
7
Pros:

The location, staff,and nice location.

Cons:

Hot water barley worked. And ask for extra towels and never got them.

2026-07-20 • via Nuitee