Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful amenities
Great food options
Cons:
Some maintenance issues
Room size concerns
Immediate payment policy

Categories

Cleanliness
8.61
Most rooms mentioned to be clean and well-kept, but some rooms had maintenance issues.
Service
9.28
Consistently praised for attentive, friendly service throughout the reviews.
Location
8.92
Convenient shuttle services available, though some comments on distance from central areas.
Room Quality
8.27
Some rooms noted to be small with issues, though upgrades provided more comfort.
Amenities
9.1
Enjoyable facilities and amenities were highlighted positively.
Value for Money
8.76
Overall positive sentiment about value, despite some concerns about the immediate payment policy.
Food and Beverage
9.01
Food quality and variety were generally praised, with minor suggestions for improvement.
Overall Experience
9.28
Very positive experiences reported, with multiple guests highlighting memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:39

Property Description

Scenic Alpine Views
Embrace the breathtaking alpine vistas at Hôtel L'Arboisie, perched above Megève village. Enjoy the charm of a chalet-style hotel with both indoor and outdoor pools, a sauna, and a hammam for ultimate relaxation.

Luxurious Accommodations
Indulge in spacious rooms and suites equipped with modern kitchens, dining areas, and entertainment options. Pamper yourself in the private bathrooms stocked with complimentary toiletries, bathrobes, and slippers. Unwind in comfort with spa towels provided for your convenience.

Gastronomic Delights
Savor delectable dishes at Chez Jean restaurant and unwind with regional snacks at Cellier bar. Kickstart your day with a hearty breakfast available for an extra treat.

Experience the epitome of alpine luxury and book your stay at Hôtel L'Arboisie today!

Important information:

The hotel reserves the right to charge the deposit. If so, the hotel will advise the customer by email before a transaction is made.

In winter, breakfast costs EUR 15 for children from 3 to 12 years old. It is free of charge for children aged 2 years old and under.

For bookings of 3rooms or more, special conditions apply. For more information, please contact the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.9
Based on 585 reviews
Cleanliness: 8.61
Service: 9.28
Location: 8.92
Room Quality: 8.27
Amenities: 9.1
Value for Money: 8.76
Food and Beverage: 9.01
Overall Experience: 9.28
C
Clare • couple • gb
9
Great place for a quick ski break I will be back
Pros:

The staff apart from housekeeping were all very helpful and responsive.The hotel is clean and the location is beautiful with great a views. The shuttle service is very good and the atmosphere is very welcoming

Cons:

The beds were a little to hard and housekeeping didn’t respond to request to make the beds up numerous times.

2026-03-07 • via Nuitee
S
Simon • family_with_children • ch
8
Très bon séjour hormis le dîner au restaurant
Pros:

Personnel, navettes, propreté

Cons:

Le dîner au restaurant Chez Jean. 45 min d’attente entre le plat et le dîner, carte et plats moyen et attention des clients à revoir. Heureusement le personnel était sympa.

2026-03-05 • via Nuitee
E
ekaterina • family_with_children • ch
9
2026-03-05 • via Nuitee
A
awad • couple • kw
9
Pros:

Everything

Cons:

Dogs in the dining area

2026-03-05 • via Nuitee
E
esen • family_with_children • tr
10
It was perfect
Pros:

Service

2026-03-04 • via Nuitee
A
Aedin • couple • ie
10
2026-03-03 • via Nuitee
W
Walter • solo_traveller • fr
9
2026-03-02 • via Nuitee
V
Vanessa • family_with_children • fr
3
Décevant, très mauvais rapport qualité/prix
Pros:

- Le spa (piscine, sauna, hammam) était bien, bien que trop souvent avec des enfants qui crient.
- Le petit-déjeuner est correct mais trop cher pour ce que c'est (25 euros)
- Mise à disposition de navettes gratuites fréquentes pour accéder soit aux pistes (Mont d'Arbois) soit au centre du village, mais queue le matin à l'heure de pointe (9h) pour pouvoir monter dans les navettes montant aux pistes (obligé de laisser passer 2-3 navettes avant de pouvoir monter dedans)
- Accepte les animaux

Cons:

- Chambres : vraiment médiocres et non représentatives des photos disponibles sur Booking : vue sur mur au lieu de vue sur forêt, décrite comme suite avec 2 chambres alors que la 2ème chambre est en fait un lit posé sur une mezzanine à l'étage donnant sur salon sans aucune intimité, salon minuscule comparé aux photos qui étaient présentées, salles de bain non rénovées depuis au moins 15 ans avec baignoires s'évacuant mal, balcon de 2 mètres carré comparé aux photos montrant un balcon de 7-8, ....
- Massages : les masseuses sont vraiment non qualifiées (massage de zones dangereuses telles que des insertions musculaires avec une force démesurée) et pas à l'écoute des attentes du client (pas de choix de l'ambiance / musique = musique énergique et lumière complètement allumées pendant le massage, pas de choix des zones préférées à masser, pas de demande pendant le massage si la force convient ou autre, ...) alors qu'ils coutent une FORTUNE
- Personnel globalement assez incompétent : ils nous ont perdu nos bagages (que nous avons donc récupérés à 20h30 ...), puis ont perdu notre voiture car l'avaient garée à une place de parking d'une autre chambre, ...
- Restaurant de l'hôtel (chez Jean) : nous n'y avons mangé que le midi mais la carte était minuscule et la nourriture n'était pas bonne et hors de prix
- Situation géographique : route dangereuse autour de l'hôtel empêchant de se balader sereinement. Il existe en effet un chemin piéton descendant jusqu'au centre du village (plutôt en 20-30 min que les 15 min annoncées sauf si vous y aller en mode randonnée), mais assez escarpé, pas toujours bien balisé et très enneigé.

2026-03-02 • via Nuitee
P
Peer • family_with_children • nl
6
2026-03-01 • via Nuitee
R
Raymonde • family_with_children • fr
9
Pros:

Le goûter

Cons:

Flaneuses autour de la piscine

2026-02-27 • via Nuitee
A
aysegul • family_with_children • tr
10
Very nice
Pros:

It was a wonderful experience the staff is amazing coming again 👍🏻

2026-02-26 • via Nuitee
E
eleni • family_with_children • gb
8
2026-02-25 • via Nuitee
P
Patrick • family_with_children • um
10
Wonderful hotel and staff - would love to come back
Pros:

Location was beautiful on the top of a hill. Front desk staff all very kind and helpful. Shuttle drivers were incredible, specially Vicente. Rooms very spacious and comfy. Breakfast was great, amazing variety of cheeses and cold cuts and good pastries. Very complete. Spa and pool great for adults and kids. Hotel had many beautiful areas. Room service and prompt and quick. Would love to go back

Cons:

Maybe some oatmeal and some gluten free bread and pastries

2026-02-25 • via Nuitee
M
Mel • extended_group • gb
8
Pros:

Beautiful spot and lovely hotel with friendly staff. Suite was a great size with living area and 2 bedrooms.

Cons:

Only negative comment was that we had a suite for 5 of us with only one toilet - this was not in a bathroom so neither of the en suite bathrooms had toilets in them
The toilet was cold and had a bit of a drain smell.
The rest of the suite and the rooms and facilities were really great so was a shame about the loo

2026-02-24 • via Nuitee
P
Pola • family_with_children • es
9
Wonderful hotel for families.
Pros:

Fantastic hotel for families. The staff is very friendly and accommodating, breakfast and the restaurant Chez Jean are excellent, the rooms are spacious and easy to use. The pool area is pleasant, it becomes kids territory at certain hours. There's a van that takes you to mont d'arbois, and you can leave your ski gear in a locker at the hotel, and another van that takes people to the center of the city. I highly recommend it for families with young children.

Cons:

We would have loved a gym.

2026-02-22 • via Nuitee
J
Jorge Henrique • family_with_children • br
7
Pros:

Serviço, alimentação, conforto, muito bom.
Acomodação com conforto. Spa ok.

Cons:

O nosso apartamento, pelo valor pago, poderia ser maior ou em andar unico, a cozinha era muito modesta, bancada e pia pequenas, nao tinha forno, apenas microondas, não tinha alguns utensilhos (abridor de vinhos, taças de vinho apropriadas), facas adequadas, panelas adequadas (frigideira velha).

2026-02-22 • via Nuitee
K
Kate • couple • md
10
Бутик-отель в самом сердце региона Медев
Pros:

Великолепно все! Отличный завтрак и ужин. Возят шатл Мердесед к подъемнику каждые 15 минут и в центр Межева.
Считаю, что это выгодное расположение отеля в горах в 5ти минутах от центра, что позволяет насладиться уединенной атмосферой.
Там так понравился ресторан отеля, что мы предпочитали ужинать в отеле, а не в центре города.

Cons:

все отлично

2026-02-14 • via Nuitee
C
Clara • couple • fr
10
Séjour agréable
Pros:

L’emplacement est top, avec les navettes qui sont très utiles ! Tout le personnel est au petit soin.
Les séances de massages étaient de bonne qualité et le coin spa est agréable !

2026-02-13 • via Nuitee
G
Georgia • couple • gb
10
An unforgettable stay in a stunning hotel with breathtaking views, luxurious comforts, and truly exceptional service.
Pros:

The most beautiful hotel, with stunning interiors and truly breathtaking views across Megève. We were delighted to receive a complimentary room upgrade, and it was such a pleasure to return to our lovely room after a busy day on the slopes.

The pool and spa facilities were immaculate and felt wonderfully luxurious - the perfect place to unwind. We especially loved the daily high tea, both for its exceptional quality and the spectacular views, which made it feel like a real treat each afternoon.

The shuttle service to the ski lifts and into town was fantastic - an unexpected bonus that made our stay even more convenient and enjoyable. Most of all, the staff were incredibly kind and welcoming throughout our visit. We can’t thank you enough for making our stay so special.

2026-02-13 • via Nuitee
S
Shaza • couple • us
10
Recommend
Pros:

This property is amazing and super professional

Cons:

Nothing everything was way too perfect

2026-02-12 • via Nuitee