Comfort Hotel Tomakomai

Hotels
•
Comfort
8.1 (604 reviews)
Asahi-machi 3-7-18 , Tomakomai , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and tidy accommodations
Friendly and helpful staff
Good location
Value for money
Tasty complimentary breakfast
Cons:
Small room size
Limited amenities
Some aspects of cleanliness noted

Categories

Cleanliness
7.93
Multiple mentions of cleanliness suggest an average standard but some note the room's small size affecting overall comfort.
Service
8.4
Positive feedback on staff being helpful and friendly, with specific praises for responsiveness to requests.
Location
8.44
Consistently highlighted as convenient and close to good restaurants, enhancing overall satisfaction.
Room Quality
7.39
Rooms are frequently described as small; some comments about limited space for luggage and comfort.
Amenities
7.92
Reviews indicate some good amenities like free breakfast and welcoming drinks but lack of larger facilities.
Value for Money
8.38
Strong sentiments about overall value, particularly regarding the price-to-quality ratio.
Food and Beverage
8.43
Breakfast is frequently praised as delicious and abundant, contributing positively to the stay.
Overall Experience
7.9
General satisfaction noted, though some concerns about room size and utility balance the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:21

Property Description

Modern Comfort and Convenience

At Comfort Hotel Tomakomai, enjoy free Wi-Fi and coffee, along with complimentary parking for your convenience. Each cozy guestroom is equipped with air conditioning, a fridge, and a work desk, ensuring a comfortable stay. Relax with provided slippers and toothbrush sets, and make use of the en suite bathroom with a hairdryer.

Convenient Services

Take advantage of the on-site coin-launderette, front desk photocopying services, and optional private parking. Treat yourself to a relaxing massage at an additional cost.

Delicious Breakfast Spread

Start your day with a complimentary breakfast buffet featuring a mix of warm and cold dishes, including a variety of breads and both Western and Japanese breakfast options.

Experience comfort and convenience at Comfort Hotel Tomakomai - Book your stay now!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

The property offers parking for regular sized cars. Large cars cannot park at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 604 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 7.9
E
ERIKA • solo_traveller • jp
8
枕が選べたらよかった。
Pros:

スタッフの笑顔と対応に◎でした。
久しぶりの利用でしたが、オンラインチェックインやチェックアウトが出来てスムーズだった。

Cons:

ユニットバス(トイレ)が臭かった。チェックアウトの時まで臭いがとれなかった。
駐車場入り口が大変狭くて、満車時には事故が起きそうなほど狭い。
ルームカードにナンバリングしてほしい。

2026-05-10 • via Nuitee
M
Miki • couple • jp
5
2026-05-08 • via Nuitee
K
KAZUO • couple • jp
10
満足
Pros:

スタッフの笑顔とサービスの満足感

Cons:

無し

2026-05-04 • via Nuitee
T
TOMOKI • couple • jp
7
2026-04-27 • via Nuitee
M
MORIYUKI • couple • jp
8
2026-04-13 • via Nuitee
田中 • family_with_children • jp
9
スタッフの対応、素晴らしいですね👍
Pros:

とにかく、館内が綺麗でした✨
お部屋も掃除が行き届き、清潔感抜群ですね😀
朝ごはん、ちょうど良い感じのメニューで、コーヒーはサイコ～に美味しいです😊

Cons:

ありませんでした😊

2026-04-04 • via Nuitee
ＭＯＴＯＭＵＲＡ • solo_traveller • jp
10
2026-03-19 • via Nuitee
K
kurami • family_with_children • jp
10
2026-03-15 • via Nuitee
M
Masahiro • couple • jp
8
2026-03-14 • via Nuitee
M
MIHOKO • solo_traveller • jp
6
2026-03-07 • via Nuitee
M
MIHOKO • solo_traveller • jp
7
2026-03-07 • via Nuitee
Y
Yuzuru • family_with_children • jp
10
Pros:

安心できるサービス品質

2026-03-04 • via Nuitee
M
munekata • family_with_children • jp
9
2026-03-01 • via Nuitee
Y
Yatsu • solo_traveller • jp
9
凄く良かったです！
Pros:

とにかく綺麗でした！
近くのビジネスホテルより綺麗でよかったです！

Cons:

特にありません！

2026-02-13 • via Nuitee
M
Muhammad Zulqarnain • family_with_children • my
10
Cheap and great
Pros:

The staff very helpful and welcome us with smile 😊
It's just around 800 meter from tomakomai station and 50 meter from 7-ELEVEN

2026-02-12 • via Nuitee
M
MANABU • family_with_children • jp
6
Pros:

スタッフの対応が丁寧で親切だった。
朝食が美味しかった。

Cons:

ハンドソープが無かった。
エアコンの暖房が弱く部屋が少し寒かった。
Wifiのパスワードがセキュリティが甘すぎて使用するのが恐かった。
歯磨き粉が夜、朝の歯磨き二回分に足りなかった。

2026-02-08 • via Nuitee
廷徽 • family_with_children • tw
8
2026-01-31 • via Nuitee
Y
Yuichi • solo_traveller • jp
5
正直、期待外れ
Pros:

特になし

Cons:

朝食の品数が4品か５品しかなく、今まで利用したホテルの中で最小でがっかりした。ご飯についても白米がないのは不満であった。HPでの写真との相違が大きすぎるのでは？
また、室内はきちんと整理されていたが、残念なことに浴室のバスタブの中に誇りが落ちていて、清潔性に疑問を持ってしまった。

2026-01-21 • via Nuitee
M
masato • solo_traveller • jp
7
2026-01-21 • via Nuitee
M
MITSUYO • family_with_children • jp
5
駐車場が近くてありがたかった
Pros:

コンパクト感

Cons:

大浴場がほしい

2026-01-20 • via Nuitee