Quality Inn & Suites

Hotels
Quality Inn
8.3 (419 reviews)
4070 2 Avenue South , Lethbridge , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Good breakfast options
Cons:
Hard beds
Weak wifi
Noise from other guests

Categories

Cleanliness
8.24
Reviews consistently highlight the cleanliness of the hotel.
Service
8.61
Most reviews commend the friendly and accommodating staff.
Location
8.55
Conveniently located for commuting and nearby attractions.
Room Quality
8
Rooms were clean but some guests noted issues with bed comfort.
Amenities
8.03
Amenities like the pool and breakfast received mixed reviews.
Value for Money
8.29
Generally considered good value for the price.
Food and Beverage
8.24
Breakfast options are good, though some items left room for improvement.
Overall Experience
8.41
Most guests enjoyed their stay despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:31

Property Description

Convenient Location
Located between Highways 3 and 4, the Quality Inn & Suites is the perfect stopover on your way to various attractions like Medicine Hat and Waterton Lakes National Park.

Family-Friendly Amenities
Enjoy our indoor heated pool with a water slide, perfect for kids to have fun while you relax. Our free deluxe continental breakfast and evening snack will keep everyone satisfied during your stay.

Business-Friendly Services
For our business travelers, we offer a meeting room for up to 20 people, along with copy and fax services. Whether for work or leisure, our hotel has everything you need for a comfortable stay.

Book your stay at Quality Inn & Suites now for a memorable experience in Lethbridge, Alberta.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 419 reviews
Cleanliness: 8.24
Service: 8.61
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.29
Food and Beverage: 8.24
Overall Experience: 8.41
M
Michael solo_traveller us
8
Pros:

The staff was very friendly and helpful. The facilities clean and the food well prepared. The location was ideal for us. Thank you!

Cons:

The staff told me I could have paid less if I'd gone to the Quality Inn website instead of using Booking.com. I'm disappointed in Booking .com.

2026-07-04 via Nuitee
M
Michael couple ca
8
Good
Pros:

Location

Cons:

My

2026-07-01 via Nuitee
M
Melody extended_group ca
10
Great experience. Staff was very friendly place was very clean, definitely would come back
Pros:

Amazing staff was very friendly and approachable and actually helped with making my waffles!!

2026-06-29 via Nuitee
B
Birgit solo_traveller de
10
2026-06-29 via Nuitee
L
Lyndsay solo_traveller ca
6
Pros:

Staff were great and friendly but the room was not in the best condition. Seems like the carpets could use a deep clean as they had a smell. There was also damage to the wall paper in the bathroom with a yellow stain from the glue. Thought the room would be nicer for the price

2026-06-29 via Nuitee
N
Nancy solo_traveller ca
8
Comfortable stay
Pros:

Staff was friendly and helpful. Great rooms and pool was fun for the kids.

Cons:

Breakfast didn't have enough fruit options and the dining space was really small.

2026-06-28 via Nuitee
E
Evelyn solo_traveller ca
10
Ok
Pros:

Accommodating in every way but too priceyfor me.

Cons:

Too pricey

2026-06-28 via Nuitee
S
Sergei couple us
8
2026-06-27 via Nuitee
A
Angela family_with_children ca
9
Pros:

It was clean and the staff were very friendly.

Cons:

The beds are hard and I could feel the springs.

2026-06-27 via Nuitee
D
Dianne couple ca
9
Pros:

Good breakfast.

2026-06-26 via Nuitee
W
Wright solo_traveller ca
8
I will be back
Pros:

This was a good hotel for a reasonable price, with friendly staff

Cons:

Breakfast was a little bland. But this is a very small quibble.

2026-06-22 via Nuitee
K
Katja couple ch
8
Pros:

Sehr freundliches Personal.

2026-06-22 via Nuitee
W
William extended_group nz
7
Was value for the money. Staff were excellent
Pros:

Very clean and comfortable bed and pillows. Staff were very friendly and breakfast was good. Small selection but good.

Cons:

One of our rooms was noisy.

2026-06-22 via Nuitee
M
Megan family_with_children ca
8
Pros:

Clean and friendly

Cons:

Hot tub broken

2026-06-08 via Nuitee
R
Randy couple ca
9
Good overnighter
Pros:

Location, clean

2026-06-07 via Nuitee
C
Chad couple ca
8
2026-06-01 via Nuitee
A
Allan family_with_children ca
7
It was good.
Pros:

We loved the swimming pool and water slide. The breakfast was good but I would like to see more turkey sausages or beef. Not just pork.

Cons:

The halls are a bit narrow , one elevator and it seems the whole complex looks tired.

2026-05-29 via Nuitee
H
Heather couple ca
9
Pros:

Clean.

2026-05-25 via Nuitee
E
Emily solo_traveller ca
9
Pros:

The breakfast lady attendant was very helpful, she clearly takes a lot of pride in her job.
They were super accommodating when we requested a late checkout - the customer service was top notch.

Cons:

The space for breakfast is very small, even with the additional board room option it was cramped. The hotel was full but it could definitely be upgraded to accommodate more guests at once
Just a note - we were informed that our room 412 has a continuous fan (after we tried a few times to turn off the a/c heat unit)
They could also use a light of some sort in the little fridge/microwave spot.

2026-05-25 via Nuitee
J
Jackie couple ca
6
Staff were friendly and welcoming. Our stay was adequate.
Pros:

Dining area small so never stopped inas was full

Cons:

Thought our room was a little worn looking and not awfully comfortable.

2026-05-24 via Nuitee