Hilton Garden Inn Charlotte/Mooresville

Hotels
•
Hilton Garden Inn
9.2 (221 reviews)
159 Gateway Boulevard , Mooresville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great customer service
Good location
Comfortable stay
Cons:
Issues with room cleanliness
Limited breakfast options

Categories

Cleanliness
8.3
Concerns about dampness and odor in the room contributed to a lower cleanliness score.
Service
10
Customers praised the awesome customer service throughout their stay.
Location
9.8
The location was highly rated for its convenience and accessibility.
Room Quality
7.8
Issues with room cleanliness and comfort were noted, affecting quality perception.
Amenities
8.8
Amenities were satisfactory for many visitors, though not top of the line.
Value for Money
9.8
Guests felt the experience was worth the price considering the location and service.
Food and Beverage
9.3
Breakfast received positive feedback, although limited juice options were mentioned.
Overall Experience
9.8
Most guests expressed a generally positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 02:47

Property Description

Modern Rooms with Convenient Amenities
Experience comfort and convenience in our spacious rooms equipped with microwaves and refrigerators for your ease.

On-Site Dining and Leisure Facilities
Indulge in delicious meals at the Great American Grill restaurant and grab snacks from the 24-hour convenience store. Relax and unwind in the indoor swimming pool or stay active at the 24-hour fitness centre.

Nearby Attractions and Corporate Hubs
Explore Charlotte's attractions like the Charlotte Motor Speedway and NASCAR Technical Institute, located just a short drive away. For business travelers, Lowes Corporate Headquarters is within reach, while Lake Norman offers a range of recreational activities.

Book your stay at Hilton Garden Inn Charlotte/Mooresville for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 221 reviews
Cleanliness: 8.3
Service: 10
Location: 9.8
Room Quality: 7.8
Amenities: 8.8
Value for Money: 9.8
Food and Beverage: 9.3
Overall Experience: 9.8
F
Fred • couple • us
5
Cons:

Refrigerator wasn’t working

2026-03-21 • via Nuitee
C
Carmencita • couple • us
8
Great place to stay
Pros:

bartender/cook - she was great!

Cons:

n/a

2026-03-12 • via Nuitee
P
Penny • couple • us
10
Pros:

Staff was excellent

Cons:

Nothing

2026-02-24 • via Nuitee
P
Penny • couple • us
10
Pros:

Staff was friendly and professional!!

Cons:

Nothing

2026-02-14 • via Nuitee
L
Laith • couple • us
8
2026-01-20 • via Nuitee
C
Cristian • family_with_children • us
10
Pros:

Great location for accommodation a family reunion.

2026-01-19 • via Nuitee
S
Sarah • couple • us
10
2026-01-14 • via Nuitee
L
Lisa • couple • us
10
2025-12-12 • via Nuitee
S
Samantha • family_with_children • us
10
2025-11-11 • via Nuitee
T
Tom • family_with_children • us
5
Cosmetically appealing, disappointing on attention to details vs value
Pros:

Location

Cons:

Carpet squares in the room loose and detached. Breakfast delayed both weekend days. Resulting in inadequate time to take advantage of advertised and promoted breakfast.

2025-11-02 • via Nuitee
D
Danny • couple • us
10
Comfortable
Pros:

Worth every penny!

2025-10-29 • via Nuitee
K
Kerry • couple • us
10
Clean and comfortable with a great staff except for our housekeeper who didn't understand our Englis
Pros:

Breakfast was really good. We love the location.

Cons:

Nothing

2025-10-12 • via Nuitee
J
JJ • couple • us
10
2025-10-10 • via Nuitee
M
Melanie
10
Pros:

Great

2025-09-30 • via Nuitee
T
Tina • solo_traveller • us
10
Awesome customer service. Clean facility
Pros:

Awesome customer service

Cons:

N/a

2025-09-28 • via Nuitee
C
Christopher • family
2
Pros:

Room smelled like dirty feet and the A/C unit was so noisy I could not sleep.

2025-09-07 • via Nuitee
J
Jeff • family
6
Pros:

Bed so comfortable

2025-09-07 • via Nuitee
C
Carson • family
10
Pros:

Breakfast included. Nice hotel with bar.

2025-09-01 • via Nuitee
C
Chad
10
Pros:

Great customer service!

2025-08-25 • via Nuitee
J
Jennifer • family
8
Pros:

Parking was an issue as there were 2 large groups staying at the hotel

2025-08-22 • via Nuitee