The Caledon Hotel and Spa

Hotels
7.8 (1158 reviews)
1 Nerina Street , Caledon , za

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Safety deposit box
See all facilities

Review Highlights

Pros:
Heated pools
Spa treatments
Great location
Comfortable stay
Cons:
Poor room hygiene
Old decor
Lack of restaurant options
Limited services

Categories

Cleanliness
5.8
Room was not cleaned properly. Previous hairs on floor and mats. Overall poor hygiene.
Service
8.8
Some issues with staff friendliness, but most reviews praised service quality.
Location
8.8
Perfect location after a long drive, appreciated by guests.
Room Quality
6.3
Rooms are old and bathrooms need maintenance; guests noted discomfort.
Amenities
9.3
Heated pools and spa treatments were praised, enhancing relaxation.
Value for Money
6.8
Guests felt it was not value for money due to lack of services and amenities.
Food and Beverage
7.8
Breakfast had room for improvement, with desires for more options.
Overall Experience
8.8
Mixed sentiments, but highlighted relaxing stay and enjoyable hot springs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:37

Property Description

Luxurious Amenities: The Caledon Hotel and Spa offers an outdoor swimming pool, fitness centre, garden, and terrace for guests to unwind and relax in comfort.

Elegant Rooms: Guests can enjoy air-conditioned rooms with free WiFi, each featuring a private bathroom, desk, kettle, flat-screen TV, and safety deposit box. Some rooms even boast balconies and pool views.

Delightful Dining: Start your day with a Full English/Irish breakfast available every morning at the hotel's restaurant.

Experience luxury and relaxation at The Caledon Hotel and Spa. Book your stay now to indulge in these exquisite amenities and services.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

7.8
Based on 1158 reviews
Cleanliness: 5.8
Service: 8.8
Location: 8.8
Room Quality: 6.3
Amenities: 9.3
Value for Money: 6.8
Food and Beverage: 7.8
Overall Experience: 8.8
S
Steven • couple • za
6
2026-05-11 • via Nuitee
M
Mogamad Darewees • family_with_children • za
7
2026-05-11 • via Nuitee
C
Conradie • solo_traveller • za
8
Pros:

Balcony and views of the garden and surrounding hills

Cons:

The shower is in the bath

2026-05-10 • via Nuitee
T
Trishana • couple • za
9
2026-05-10 • via Nuitee
A
Aneeqah • couple • za
9
Perfect way to spend my first anniversary . Will return for all my anniversaries
Pros:

I loved that the breakfast section was halaalz

Cons:

Wish there were more halaal options for lunch and supper . Other than that , no complaints

2026-05-07 • via Nuitee
P
Pereira • couple • za
8
Pros:

Breakfast was lovely

Cons:

Cost was higher than the actual experience

2026-05-05 • via Nuitee
S
Sanette • solo_traveller • za
3
Cons:

Reception was not very helpful, the curtains in the room had a big tear in it, the water from the pool stained my costume, there was no buffet meal the evening, it was my husband 60th birthday and it was very disappointing.

2026-05-04 • via Nuitee
M
Michele • couple • za
9
2026-05-04 • via Nuitee
S
Saudiqa • couple • za
2
Outdated Facilities not worth the money. Will not be returning after being a regular for over 20yrs
Pros:

Breakfast was ok, basic hotel breakfast. I have been frequenting this property for over 20 years now and it needs a serious upgrade. Service has been declining over the years along with the facilities which are extremely outdated. The Decor is stuck in the early 2000's. Room furniture are in a poor condition, worn sofas, damaged headboards, broken curtains. No gowns available as was previously available to use. There was no soap holder in the shower (I stayed in room 139) The hot pools are a distance away from the hotel and the walk especially in autumn and winter is not pleasant. No information was provided prior to arrival that they no longer have the toweling gowns available. We previously paid a deposit and were able to use it for the duration of our stay. Had I known I would have brought my own. The lighting to the pool is terrible at night and a serious safety risk, not to mention the slippery floors around the pool. On one occasion I witnessed 5 people slip on the paved area outside the pool within a period of less than an hour.

Cons:

Rooms need to be upgraded, damaged and worn furniture needs replacing. Pool lighting in rooms. Mineral pool facilities needs to be upgraded and lighting at night is a serious safety risk. Make the toweling gowns available for use at the Mineral pools. It is really such an inconvenience and makes the experience unpleasant when you freeze trying to get to the Mineral pools and again back to your room. The main purpose of our stay was to make use of the hot mineral pools and the absence of gowns and the poor lighting really put a damper on our plans

2026-05-04 • via Nuitee
M
Marinda • couple • za
5
We expected more.
Pros:

Nice setting, great breakfast, tasty food at the 2 restaurants, friendly staff, unique hot pools.

Cons:

Booked a ground floor room but had to walk a flight of stairs down to it.
Room is not sound proof - children running in the corridors unchecked was very noisy.
Long walk to the hot pools, with many stairs and no side entry to the hotel so one must trudge through the foyer after bathing.
Dressing areas at pools are poor.
Too many visitors in hot-pool area, difficult to find a spot in a pool.
There should be better info and pics on the website.

2026-05-04 • via Nuitee
S
Shahied • couple • za
5
It was a good stay and we will return
Pros:

We enjoyed the breakfast and the hot spring pools

Cons:

The room bathrooms need to be upgraded. The shower and water temperatures needs to be sorted. It was either too or too cold. It could not be adjusted to a comfortable temperature. We also don't like shower curtains
The restaurants also need better tasting food and offer vegan, halaal or kosher options. The smell of the restaurants was not good.

2026-05-03 • via Nuitee
C
Cenite • solo_traveller • za
2
Unhappy
Pros:

Nothing

Cons:

R2500 per night, no Netflix and tv visual quality was very poor. They say they do room service till a certain time but they lie. We had a bath/shower but no bath curtain so everything got wet so you had to bath. Room card kept deactivating. Not worth the price

2026-05-03 • via Nuitee
T
Theo • couple • za
8
A nice getaway hotel with Casino & Spa to relax and rewind
Pros:

The use of the Caledon Spa until 11pm.
The beautiful garden area.
The friendly manager.

Cons:

Breakfast at rush hour around 9-10am was a bit too busy and noisy for us. Not enough tables. But was sorted out quickly.

2026-05-02 • via Nuitee
J
Jonathan • solo_traveller • za
10
Pros:

Bed with extra large pillows that was very soft and the duvet was nice and warm

2026-05-02 • via Nuitee
W
Warren • solo_traveller • za
7
2026-05-02 • via Nuitee
B
Borja • family_with_children • es
2
2026-04-30 • via Nuitee
C
Chantell • solo_traveller • za
7
Pros:

Staff were great
They booked my room as per my request
Easy location with nice drive to get to

Cons:

It's very expensive
Not much to do if alone I couldn't view pools as you must pay to get in
My towel had a tear in it not what u expect for a hotel
Only 1 restaurant first night other was closed

2026-04-30 • via Nuitee
R
Richarlene • couple • za
7
2026-04-30 • via Nuitee
B
Brendan • couple • za
7
2026-04-28 • via Nuitee
M
Milivoje • couple • za
9
2026-04-28 • via Nuitee