Hotel Palace Heights

Hotels
8.8 (1157 reviews)
D - 26/28, Connaught Place ,Behind ODEON BIG Cinema , New Delhi , in

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Inconsistent cleanliness
Room size issues
Lack of amenities

Categories

Cleanliness
8.5
Some rooms reported cleanliness issues, particularly with towels and linens.
Service
9.3
Staff are frequently described as friendly, helpful, and courteous.
Location
9.3
Many reviews highlight the hotel's excellent location in a vibrant area.
Room Quality
8.3
Rooms described as small and some amenities lacking; could be improved.
Amenities
8.6
Amenities noted but some deficiencies in internet and TV service.
Value for Money
8.8
Some reviews mentioned higher pricing for the value provided.
Food and Beverage
8.8
Good breakfast options available, but variety could be improved.
Overall Experience
8.8
General satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:49

Property Description

Luxurious Accommodation
Experience comfort and style at Hotel Palace Heights, located just 600 metres from Connaught Place. The modern air-conditioned rooms with Wi-Fi, flat-screen TV, and DVD player ensure a relaxing stay.

Gourmet Dining
Indulge in the flavors of northern India at Zaffran, the hotel's fine dining restaurant. Enjoy delicious meals for lunch and dinner, adding a culinary delight to your stay in New Delhi.

Convenient Amenities
With 24-hour room service, laundry facilities, and free on-site parking, Hotel Palace Heights caters to all your needs seamlessly. Explore nearby attractions like Jama Masjid and Red Fort easily from our centrally located hotel.

Book now for an unforgettable experience at Hotel Palace Heights.

Important information:

Guests are required to show photo identification upon check-in. For Indian nationals, this means a driver's license, Aadhar Card or any government-approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 1,180 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,180 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs INR 20 per hour.

Location

Guest Reviews

8.8
Based on 1157 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.6
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
L
Lisa solo_traveller ch
9
2026-03-14 via Nuitee
J
João Teodózio family_with_children pt
7
Desacaso com os hóspedes.
Pros:

Localização

Cons:

Recepcionistas deveriam ser mais atenciosos, principalmente no check-out.

2026-03-14 via Nuitee
S
Shergill family_with_children gb
8
2026-03-13 via Nuitee
M
Margit solo_traveller de
8
Gemütliches Hotel, sehr zentral, mit aufmerksamem Personal
Pros:

Kleines, etwas altmodische und gemütliches Hotel mit sehr aufmerksamem Personal

2026-03-13 via Nuitee
J
João Teodózio family_with_children pt
7
Pros:

Localização

Cons:

Falta de atenção principalmente no check-out.

2026-03-12 via Nuitee
L
Laurent solo_traveller fr
8
Bon hôtel idéalement situé sur CP
Pros:

Très bien situé, les chambres ne sont pas très grandes mais c’est très propre.

Cons:

La vue sur une cour intérieure! J’aurai souhaité pouvoir ouvrir les fenêtres aussi.

2026-03-10 via Nuitee
S
Séverine couple fr
9
2026-03-09 via Nuitee
J
Jörg family_with_children de
8
2026-03-07 via Nuitee
G
Gil extended_group il
9
Good place to stay in the area.
Pros:

Well located , comfortable beds .

Cons:

Some smell in the bathroom, towels were bellow standard

2026-03-05 via Nuitee
I
Isabelle family_with_children fr
8
2026-03-02 via Nuitee
M
Monika couple ch
10
alles top
2026-02-28 via Nuitee
S
Sidlovska couple lt
9
We did liked the experience staying at the hotel
Pros:

The location is great, safe area to travel for two women's

Cons:

All good, friendly staff, good breakfast

2026-02-28 via Nuitee
C
Csesznák solo_traveller hu
8
2026-02-27 via Nuitee
C
Chih Han solo_traveller tw
9
Will definitely come back again but hopefully with better wifi connection
Pros:

Great location, nice room and helpful staff

Cons:

patchy wifi

2026-02-27 via Nuitee
M
Maria Jose couple es
8
Pros:

Ubicación

2026-02-27 via Nuitee
A
Aurore family_with_children be
9
Pros:

Emplacement central
Chambre propre, bien équipée et confortable.
La présence d'un vrai restaurant est un plus, même si un peu "cher" pour l'Inde, c'était très bon.

2026-02-24 via Nuitee
G
Gili extended_group us
7
Nice hotel and convenient location
Pros:

Nice breakfast. Good restaurant on premises

Cons:

ancient towels

2026-02-23 via Nuitee
E
Evert solo_traveller nl
8
An escape of the chaos of Delhi
Pros:

The hotel was located within the busy area of Connaught place, but once inside it was and relaxing. The staff was very friendly and helpful, making it a good place to relax in the chaos of Delhi.

Cons:

Although the sound from the outside is muted, you could hear noises from the other rooms (unfortunately I had small children next door who woke up early and made a lot of noise). Earplugs did do the trick to not be bothered.

2026-02-23 via Nuitee
P
PEI JOU solo_traveller tw
9
2026-02-22 via Nuitee
K
Karen couple gb
10
Pros:

Restaurant within the hotel served exceptional food.

2026-02-13 via Nuitee