Hotel Palace Heights

Hotels
8.8 (1157 reviews)
D - 26/28, Connaught Place ,Behind ODEON BIG Cinema , New Delhi , in

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Inconsistent cleanliness
Room size issues
Lack of amenities

Categories

Cleanliness
8.5
Some rooms reported cleanliness issues, particularly with towels and linens.
Service
9.3
Staff are frequently described as friendly, helpful, and courteous.
Location
9.3
Many reviews highlight the hotel's excellent location in a vibrant area.
Room Quality
8.3
Rooms described as small and some amenities lacking; could be improved.
Amenities
8.6
Amenities noted but some deficiencies in internet and TV service.
Value for Money
8.8
Some reviews mentioned higher pricing for the value provided.
Food and Beverage
8.8
Good breakfast options available, but variety could be improved.
Overall Experience
8.8
General satisfaction with the stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:49

Property Description

Luxurious Accommodation
Experience comfort and style at Hotel Palace Heights, located just 600 metres from Connaught Place. The modern air-conditioned rooms with Wi-Fi, flat-screen TV, and DVD player ensure a relaxing stay.

Gourmet Dining
Indulge in the flavors of northern India at Zaffran, the hotel's fine dining restaurant. Enjoy delicious meals for lunch and dinner, adding a culinary delight to your stay in New Delhi.

Convenient Amenities
With 24-hour room service, laundry facilities, and free on-site parking, Hotel Palace Heights caters to all your needs seamlessly. Explore nearby attractions like Jama Masjid and Red Fort easily from our centrally located hotel.

Book now for an unforgettable experience at Hotel Palace Heights.

Important information:

Guests are required to show photo identification upon check-in. For Indian nationals, this means a driver's license, Aadhar Card or any government-approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 1,180 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,180 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs INR 20 per hour.

Location

Guest Reviews

8.8
Based on 1157 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.6
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
A
Anna • family_with_children • pl
10
Pros:

Amazing hotel, very clean, with extremely kind staff. Highly recommended, also for its location.

2026-04-11 • via Nuitee
F
Felicity • family_with_children • gb
8
2026-04-11 • via Nuitee
C
Chiara • couple • it
10
2026-04-10 • via Nuitee
C
Carlos • couple • pt
8
2026-04-09 • via Nuitee
N
nimkar • family_with_children • in
9
Best place for solo women travellera
Pros:

Centrally located, very clean place and courteous staff. As a solo woman traveller, infelt really safe in this place.. I highly recommend it, especially for solo women travellers

2026-04-09 • via Nuitee
F
Francisco Manuel • family_with_children • es
8
Pros:

Ubicación
Personal
Desayuno
Silencio, no se escucha la calle

Cons:

Mucho olor a humedad en una de las dos habitaciones que reservamos, la otra bien

2026-04-07 • via Nuitee
O
Ole • extended_group • dk
10
2026-04-06 • via Nuitee
F
Federico • family_with_children • it
8
Pros:

Posizione centrale e sicura, anche di sera. Personale gentile e disponibile. Il ristorante dell'hotel è ottimo.

2026-04-05 • via Nuitee
T
TADASHI • couple • jp
8
期待通リの高ロケーション、おいしい朝食！
Pros:

他の口コミにもあるように、ロケーションが良く、また朝食もとてもおいしい

Cons:

ガイドブックにも記載があったが、部屋が多少狭いこと

2026-04-02 • via Nuitee
V
Vincent • couple • ph
9
Very good choice for staying in Dehli
Pros:

Location. Staff very helpful. Breakfasts were lovely.

Cons:

Rooks were compact but very comfortable and well provisioned.

2026-04-02 • via Nuitee
S
Sulakshan Adhikary • family_with_children • np
9
Total value for money hotel with basic amenities.
Pros:

Location is good, right in the middle of market yet quite peace. It is total value for money hotel, staff are cheerful and welcoming. Front office staff Sweeta is very welcoming and easy to intract. Hotel have all basic facility you have paid for, checkin was smooth, room were good with basic facility and bathroom clean.

Cons:

It is not that I dislike but there is room for improvement in breakfast.

2026-03-28 • via Nuitee
S
SHIGETOSHI • solo_traveller • in
6
寝るだけなら、問題ないレベル
Pros:

立地は悪くない。気づくのが遅れたけど地下鉄駅も近いです。

Cons:

朝食のメニューは限定的だった。
少し高めの価格設定だった。

2026-03-27 • via Nuitee
R
Raffaella • family_with_children • it
9
TUTTO PERFETTO - TORNEREI
Pros:

POSIZIONE OTTIMA SUPER CENTRALE - COLAZIONE AMPIA E VARIA - RISTORANTE BUONISSIMO - STANZA MOLTO MOLTO PULITA

Cons:

NULLA

2026-03-24 • via Nuitee
H
Henri • extended_group • fr
9
Pros:

superbe accueil équipe super sympa, propre et efficace

2026-03-24 • via Nuitee
L
Lynn • couple • us
9
Excellent stay
Pros:

We stayed here twice, before and after. Golden Triangle tour. We found the location very central. The staff, especially was terrific. Clean, comfortable rooms at a good value!

2026-03-23 • via Nuitee
L
Lynn • couple • us
9
Super staff, central location
Pros:

The staff and comfort of this hotel made our visit to New Dehli and the Golden Triangle especially memorable. We had a special delivery arrive at the hotel which the staff was able to hold for us until our arrival. They then were able to hold our bags for a couple nights as we toured Agra and Jaipur before returning to the hotel for another stay. Everything in the room worked well, from the air con to the warm shower to space for our bags in the room. The location is also a bustling center of New Dehli but quiets down at night. We slept very well. We would stay again! Thank you!

2026-03-23 • via Nuitee
T
Timothy • couple • gb
8
Good value for money and central location.
Pros:

It’s in a good location and good value for money. The room and bathroom were clean and provided all we needed. The restaurant served excellent food and the service was good. Breakfast was adequate, not a huge choice but still good value for money.

Cons:

The pillows were quite hard, but that’s probably being picky. We had a lot of noise with chairs being dragged around on the floor above us late at night and so struggled to sleep although this only happened on one night.

2026-03-23 • via Nuitee
P
Philippe voisin • family_with_children • fr
10
Pros:

L'hyper centre . Le restaurant. L'accueil du personnel. La propreté.

2026-03-23 • via Nuitee
C
Cecilia jacobs • family_with_children • br
8
2026-03-22 • via Nuitee
M
Mahmut Musa • couple • tr
7
2026-03-22 • via Nuitee