Hotel Ca' Zusto Venezia

Hotels
9 (515 reviews)
Santa Croce 1358 , Venice , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Generally clean
Cons:
Elevator issues
Limited breakfast options
Some maintenance problems

Categories

Cleanliness
8.64
Some reviews mentioned cleanliness issues like mold and maintenance problems.
Service
9.61
Multiple mentions of kind and accommodating staff.
Location
9.65
Great location close to major attractions and quiet areas.
Room Quality
8.6
Some rooms described as dated and with comfort issues.
Amenities
8.63
Lack of available amenities mentioned, such as a functioning elevator.
Value for Money
9.09
Generally viewed as reasonable value given the location.
Food and Beverage
8.14
Breakfast choices were limited and described as poor by some guests.
Overall Experience
9.61
Overall, guests reported a pleasant experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:01

Property Description

Historic Building in Venice:
Experience the charm of Venice at Hotel Cà Zusto, located in a historic building in the Santa Croce area. Just a short walk from the Riva di Biasio Vaporetto water bus stop, immerse yourself in the rich history of the city.

Elegant Rooms with Modern Amenities:
Indulge in luxury at Cà Zusto with elegantly designed rooms that seamlessly blend bright colour schemes, antique furniture, and modern amenities. Enjoy your stay with flat-screen TVs, minibars, and private bathrooms for your comfort.

Convenient Location and Services:
Start your day with a delicious Italian breakfast featuring pastries and hot drinks. Benefit from free Wi-Fi in the lobby, 24-hour front desk assistance for tourist information, and a peaceful location just 600 meters from Santa Lucia Train Station.

Book your stay at Hotel Cà Zusto for a memorable Venetian experience!

Important information:

When traveling with pets, please note that an extra charge of 21 EUR per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos / pounds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 16 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 515 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 9.61
A
Antonina couple it
10
Ok
Pros:

Ok

Cons:

Ok

2026-02-12 via Nuitee
תמרי solo_traveller il
10
2026-02-10 via Nuitee
L
LAETITIA family_with_children fr
9
2026-01-31 via Nuitee
M
Matteo couple it
10
2026-01-29 via Nuitee
S
SINGH family_with_children it
10
2026-01-24 via Nuitee
K
Kathy couple us
10
AHHHHHHmazing!
Pros:

We had such a nice time. The hosts were so kind and accomodating. We will be back in the spring!

2026-01-20 via Nuitee
D
Deborah couple us
9
A nice day convenient to main sites and transportation.
Pros:

Short walk from train station coming to Venice and short walk to bus station to get to the airport. Food nearby and convenient to vaporetto. Breakfast was good and room nicely appointed

Cons:

Not enough light in the room. Light in shower didn’t work.

2026-01-20 via Nuitee
M
Maurizia solo_traveller it
3
Cons:

ho trovato il piumino del letto sporco . La lampadina della lampada del comodino non funzionante, un tavolino nella camera da letto rovinato. ma la cosa che mi ha veramente meravigliato é stato il piumino del letto sporco. quando l'ho fatto presente al direttore, mi ha detto che non sono stata comprensiva . Comprensiva in un albergo che ha 4 stelle?

2026-01-19 via Nuitee
F
Franco family_with_children it
10
Come a casa
Pros:

Personale cortese e disponibile. Posizione.Colazione.

Cons:

Nulla.

2026-01-06 via Nuitee
F
Federico42 family_with_children it
10
2026-01-05 via Nuitee
G
Giuseppe solo_traveller ch
10
Wir waren schon oft hier und kommen gerne wieder
Pros:

Das freundliche personal und die Lage

Cons:

Nichts, war alles top und kann nur weiterempfohlen werden.

2026-01-04 via Nuitee
A
Ana family_with_children es
9
Trato, limpieza y ubicación increíble
Pros:

El personal, ka limpieza, la ubicacion cerca de la estación

Cons:

El desayuno buffet podria tener productos de mejor calidad y sobre todo mejor café

2026-01-04 via Nuitee
T
tom18380 solo_traveller pl
6
doesn't feel like a four-star hotel
Pros:

-great location of the hotel, due to the proximity of the Ponte di Rialto and the Venezia Santa Lucia Train Station
-we booked the superior double rooms and it was a good choice, as the hotel rooms are spacious and comfortable
-second-floor rooms offer a nice view
-comfortable hotel mattresses / beds

Cons:

-hotel phones were not working, so we couldn't reach the front desk
-hotel lift not working either
-upon arrival heating did not work in one of the hotel rooms booked, so we had to go down to get some help
-hotel breakfast choices were very limited
-when checking out, the front desk clerk wanted to double charge us for breakfast, even though we had booked the hotel rooms with breakfast included in the price; the issue was finally clarified, but the hotel is not one I would return to

2026-01-02 via Nuitee
M
Marzia couple it
7
Ottima posizione e silenzio, ma comfort migliorabile
Pros:

Posizione comoda, struttura molto silenziosa, Camera piccola, ma confortevole e con parquet (che a Venezia è una rarità!). Personale molto cortese.

Cons:

Ascensore fuori servizio per 4 giorni. In camera spazio intorno al letto insufficiente. Cuscini (per noi) scomodissimi, ma in hotel non ci sono alternative. Set da bagno inesistenti (se non le cuffie per la doccia)

2026-01-02 via Nuitee
M
Manuela couple it
9
2025-12-30 via Nuitee
A
alberto couple it
8
2025-12-30 via Nuitee
R
Rezeda couple cy
9
Great hotel
Pros:

Location

Cons:

Nothing

2025-12-29 via Nuitee
T
Tallon couple it
7
Hotel appartamento bello , ma tutto un po' vecchiotto
Cons:

La camera è un po' datata con un restauro un po' limitato

2025-12-29 via Nuitee
M
Manole Cristina family_with_children ro
10
2025-12-27 via Nuitee
I
IIJIMA couple jp
10
2025-12-25 via Nuitee