Homewood Suites by Hilton Jackson-Ridgeland

Hotels
Homewood Suites by Hilton
7.9 (243 reviews)
853 Centre Street , Ridgeland , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful front desk
Good breakfast
Cons:
Unclean rooms
Surprise fees
Poor room maintenance

Categories

Cleanliness
5.86
The property was reported as dirty with unclean rooms.
Service
8.83
Positive feedback on front desk staff despite issues.
Location
8.87
Convenient location close to family.
Room Quality
6.82
Issues with cleanliness and room amenities.
Amenities
8.35
Breakfast was good, but other amenities were lacking.
Value for Money
7.31
Surprise fees and issues with room quality affected value perception.
Food and Beverage
8.86
Breakfast was reported as good and filling.
Overall Experience
8.33
The experience was mixed with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:02

Property Description

Luxurious Suites with Modern Amenities

This Ridgeland hotel offers spacious suites with flat-screen TVs, MP3 connection, and separate bedroom and living areas. Fully-equipped kitchens with a refrigerator, stove, and dishwasher provide convenience.

Convenient Facilities and Services

Enjoy a daily breakfast and manager’s reception with light snacks. On-site amenities include an outdoor pool, business center, and fitness room.

Nearby Attractions and Accessibility

Located within a mile of Northpark Mall, this hotel is also close to the Mississippi Sports Hall of Fame and Jackson Zoo. With Jackson-Evers International Airport just a 30-minute drive away, your stay at Hilton Homewood Suites promises both comfort and convenience.

Book your stay now at this upscale Ridgeland retreat!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 243 reviews
Cleanliness: 5.86
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 8.86
Overall Experience: 8.33
P
Pamela couple us
10
I had an amazing stay.
Pros:

The clearness, and location.

Cons:

I enjoyed my stay.

2026-09-01 via Nuitee
B
Bertrnfgkgkdjha solo_traveller us
1
Pros:

Main lobby & linen on the bed

Cons:

Lack of cleanliness in rooms, floors were dirty & sticky, bathroom hadn't been cleaned, toilet, sink all dirty. Was moved to another room king size bed & that room was dirty also. Even elevator & hall floors unclean.

2026-08-24 via Nuitee
N
NATISHA family_with_children us
8
Pros:

The pool area and breakfast

Cons:

N/A

2026-08-15 via Nuitee
A
Allegra couple us
10
Best Decision
Pros:

Very clean, many amenities, facilities in great condition. Staff very professional, helpful, and informative. Breakfast was the best I have had at a hotel this far. Rooms very spacious.

Cons:

Pool, grills, pet friendly, clean

2026-08-11 via Nuitee
M
Margie couple us
10
Awesome!
Pros:

The separation of the rooms.

Cons:

My husband wanted bacon but served only turkey and chicken sausage. The coffee wasn’t that great.

2026-08-07 via Nuitee
C
Crowe solo_traveller us
9
Pros:

Room was great!

Cons:

A lot of glass in the pool area and no towels

2026-08-04 via Nuitee
A
April solo_traveller us
10
Phenomenal!
Pros:

Homewood Inn and Suites is now my home away from home.

Cons:

Everything was exquisite.

2026-07-13 via Nuitee
M
Megan family_with_children us
6
While it was in a good location and good price I wouldn’t recommend staying here until some remodeling has been done.
Pros:

Property was in a good location and near many places to eat.

Cons:

While Homewood is usually not as updated as Home2 this one was in poor condition. Bathtubs flacking their paint, carpet in halls wet and dirty, doors with no security locks, room floors sandy. In 2 weeks of staying at Hiltons it was the first one that I felt less clean being there. Staff was unprepared with no breakfast supplies and were out of almost everything and made no effort to make it better. Staff also didn’t recognize or welcome us as Hilton Honors members or give us our welcome bags.

2026-07-11 via Nuitee
V
Victoria solo_traveller us
5
Pros:

My mattress was dirty blood and urine stanes all over the mattress 😒 we spoke with manager Grace Kelly, so she is aware! We walked back into the room after making a report. The lining we had placed on the floor, they picked the stuff up off the floor and were getting ready to put it back on the bed! My name is Victoria McGee, and I didn't use my card for points! So, after reviewing, please reach out to me! Not Deborah kitchening, I am the one who reserved the room. Thank you, Victoria McGee 708)856 6441

Cons:

The food was good and the staff was friendly and helpful!

2026-07-06 via Nuitee
L
Lackey couple us
10
Relaxing before my big presentation
Pros:

Staff was very friendly and attentive

Cons:

N/A

2026-07-01 via Nuitee
J
Jennifer solo_traveller us
10
2026-06-28 via Nuitee
R
Rogerio solo_traveller us
4
2026-06-23 via Nuitee
G
George family_with_children us
10
2026-06-08 via Nuitee
S
Somya couple us
1
Pros:

Nothing

Cons:

Bad customer service

2026-05-26 via Nuitee
solo_traveller us
9
2026-05-18 via Nuitee
M
Mynetris solo_traveller us
7
Pros:

Recreational area

Cons:

No food zone.. prices..

2026-05-08 via Nuitee
B
Bostic couple us
9
2026-05-05 via Nuitee
K
KRISTAL solo_traveller us
10
2026-04-30 via Nuitee
Y
yashundra extended_group us
4
Ok
Pros:

Staff friendliness

Cons:

The shower in my first room didn’t get warm, the tv volume in the bedroom didn’t work, there was no telephone so we had to walk down to the front desk for everything! The room they moved me to the ac didn’t work properly

2026-03-30 via Nuitee
L
Leshunda couple us
10
2026-03-22 via Nuitee