Homewood Suites by Hilton Jackson-Ridgeland

Hotels
•
Homewood Suites by Hilton
7.2 (141 reviews)
853 Centre Street , Ridgeland , US
+1 601-899-8611

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Strong breakfast offerings
Friendly/professional staff (many reports)
Pool and recreational area
Spacious rooms mentioned
Well-maintained amenities in some reviews
Cons:
Significant cleanliness issues (dirty floors, bathrooms, stained mattress)
Room condition problems (smoke smell, peeling baths, no security locks)
Inconsistent service/preparation (missed supplies, honors recognition)
Lack of pool towels at times
Limited breakfast meat options/coffee quality
Some guests would not recommend until remodeling

Categories

Cleanliness
4.8
Multiple reviews report serious cleanliness problems: dirty/sticky floors, unclean bathrooms, stained mattresses (blood/urine), and overall lack of room cleaning — significant negative sentiment.
Service
8
Mixed but generally positive: several guests praise staff as friendly, professional, and attentive, though there are isolated reports of unprepared staff, poor customer service, and missed Hilton Honors recognition.
Location
8.8
Frequently cited as a strong positive: convenient location near dining and attractions, mentioned repeatedly as a reason guests liked the property.
Room Quality
5
Many comments about dated or problematic room conditions: smoke smell in supposedly non-smoking rooms, hard pillows, peeling bathtub paint, sandy floors, missing security locks — overall below expectations.
Amenities
8
Amenities receive generally positive mentions: pool area and recreational spaces praised and some guests note well-kept facilities, though occasional issues (no towels at pool) are reported.
Value for Money
7.6
Mixed but leaning positive: some guests note good price and spacious rooms, while cleanliness/condition issues reduce perceived value for others.
Food and Beverage
8.2
Breakfast is frequently praised (one review calls it the best they've had), though minor negatives include limited breakfast meat options and mediocre coffee in some stays.
Overall Experience
7.2
Overall mixed-to-positive: several guests describe outstanding stays and feel at home, while others experienced serious cleanliness and maintenance issues that reduced their recommendation — aggregated to a mid-high score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Suites with Modern Amenities

This Ridgeland hotel offers spacious suites with flat-screen TVs, MP3 connection, and separate bedroom and living areas. Fully-equipped kitchens with a refrigerator, stove, and dishwasher provide convenience.

Convenient Facilities and Services

Enjoy a daily breakfast and manager’s reception with light snacks. On-site amenities include an outdoor pool, business center, and fitness room.

Nearby Attractions and Accessibility

Located within a mile of Northpark Mall, this hotel is also close to the Mississippi Sports Hall of Fame and Jackson Zoo. With Jackson-Evers International Airport just a 30-minute drive away, your stay at Hilton Homewood Suites promises both comfort and convenience.

Book your stay now at this upscale Ridgeland retreat!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 141 reviews
Cleanliness: 4.8
Service: 8
Location: 8.8
Room Quality: 5
Amenities: 8
Value for Money: 7.6
Food and Beverage: 8.2
Overall Experience: 7.2
P
Patricia • couple • us
9
2026-10-09 • via Nuitee
D
D’Atra • couple • us
1
2026-09-18 • via Nuitee
A
Amber • family_with_children • us
6
Pros:

Location and breakfast was convenient

Cons:

Hotel bathroom needs renovation. We stayed in a non-smoking room that smelled strongly of smoke. I expected more from a Hilton hotel. Pillows were hard difficult to sleep on

2026-09-14 • via Nuitee
P
Pamela • couple • us
10
I had an amazing stay.
Pros:

The clearness, and location.

Cons:

I enjoyed my stay.

2026-09-01 • via Nuitee
B
Bertrnfgkgkdjha • solo_traveller • us
1
Pros:

Main lobby & linen on the bed

Cons:

Lack of cleanliness in rooms, floors were dirty & sticky, bathroom hadn't been cleaned, toilet, sink all dirty. Was moved to another room king size bed & that room was dirty also. Even elevator & hall floors unclean.

2026-08-24 • via Nuitee
N
NATISHA • family_with_children • us
8
Pros:

The pool area and breakfast

Cons:

N/A

2026-08-15 • via Nuitee
A
Allegra • couple • us
10
Best Decision
Pros:

Very clean, many amenities, facilities in great condition. Staff very professional, helpful, and informative. Breakfast was the best I have had at a hotel this far. Rooms very spacious.

Cons:

Pool, grills, pet friendly, clean

2026-08-11 • via Nuitee
M
Margie • couple • us
10
Awesome!
Pros:

The separation of the rooms.

Cons:

My husband wanted bacon but served only turkey and chicken sausage. The coffee wasn’t that great.

2026-08-07 • via Nuitee
C
Crowe • solo_traveller • us
9
Pros:

Room was great!

Cons:

A lot of glass in the pool area and no towels

2026-08-04 • via Nuitee
A
April • solo_traveller • us
10
Phenomenal!
Pros:

Homewood Inn and Suites is now my home away from home.

Cons:

Everything was exquisite.

2026-07-13 • via Nuitee
M
Megan • family_with_children • us
6
While it was in a good location and good price I wouldn’t recommend staying here until some remodeling has been done.
Pros:

Property was in a good location and near many places to eat.

Cons:

While Homewood is usually not as updated as Home2 this one was in poor condition. Bathtubs flacking their paint, carpet in halls wet and dirty, doors with no security locks, room floors sandy. In 2 weeks of staying at Hiltons it was the first one that I felt less clean being there. Staff was unprepared with no breakfast supplies and were out of almost everything and made no effort to make it better. Staff also didn’t recognize or welcome us as Hilton Honors members or give us our welcome bags.

2026-07-11 • via Nuitee
V
Victoria • solo_traveller • us
5
Pros:

My mattress was dirty blood and urine stanes all over the mattress 😒 we spoke with manager Grace Kelly, so she is aware! We walked back into the room after making a report. The lining we had placed on the floor, they picked the stuff up off the floor and were getting ready to put it back on the bed! My name is Victoria McGee, and I didn't use my card for points! So, after reviewing, please reach out to me! Not Deborah kitchening, I am the one who reserved the room. Thank you, Victoria McGee 708)856 6441

Cons:

The food was good and the staff was friendly and helpful!

2026-07-06 • via Nuitee
L
Lackey • couple • us
10
Relaxing before my big presentation
Pros:

Staff was very friendly and attentive

Cons:

N/A

2026-07-01 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-06-28 • via Nuitee
R
Rogerio • solo_traveller • us
4
2026-06-23 • via Nuitee
G
George • family_with_children • us
10
2026-06-08 • via Nuitee
S
Somya • couple • us
1
Pros:

Nothing

Cons:

Bad customer service

2026-05-26 • via Nuitee
김 • solo_traveller • us
9
2026-05-18 • via Nuitee
M
Mynetris • solo_traveller • us
7
Pros:

Recreational area

Cons:

No food zone.. prices..

2026-05-08 • via Nuitee
B
Bostic • couple • us
9
2026-05-05 • via Nuitee