Embassy Suites Omaha- La Vista/ Hotel & Conference Center

Hotels
•
Embassy Suites Hotels
8.6 (408 reviews)
12520 Westport Parkway , La Vista , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty rooms
Outdated facilities

Categories

Cleanliness
8.06
Multiple reviews indicate rooms were dirty and had unpleasant odors.
Service
10
Friendly and efficient staff mentioned positively in multiple reviews.
Location
10
Accessibility noted positively, offering a convenient stay.
Room Quality
7.06
Rooms described as outdated, neglected, and unsafe.
Amenities
9.56
Basic amenities acknowledged but criticized for condition.
Value for Money
6.06
High fees compared to room quality and maintenance led to poor value perception.
Food and Beverage
10
Positive feedback on breakfast and an omelette station; overall food quality appreciated.
Overall Experience
8.06
Overall negative experience due to room issues, cleanliness concerns, and hidden fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:34

Property Description

Luxurious Suites with Modern Amenities

Experience comfort and convenience at Embassy Suites Omaha- La Vista/ Hotel & Conference Center. Our suites feature a separate living area, flat-screen TV, microwave, and refrigerator. Enjoy entertainment with satellite TV and video games during your stay.

Delicious Dining Options and Relaxation

Start your day with a complimentary breakfast and unwind at our weekday evening reception. Indulge in casual dining at La Vista Nines for lunch and dinner. Take a dip in our indoor pool or stay active at the gym. Need to catch up on work? Visit our business center for all your needs.

Convenient Location for Shopping and Exploring

Located just minutes away from downtown Omaha, our hotel offers a free area shuttle for easy access to nearby attractions. Explore Oak View Mall for shopping and dining, or take a short drive to downtown Lincoln. Book your stay with us now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 408 reviews
Cleanliness: 8.06
Service: 10
Location: 10
Room Quality: 7.06
Amenities: 9.56
Value for Money: 6.06
Food and Beverage: 10
Overall Experience: 8.06
L
lindy • family_with_children • us
3
Would go to a different hotel next time
Pros:

Had a cool design/fountain in the center

Cons:

We selected a room with 2 queen beds and got 2 full beds that sagged so that you would roll into the center.
You had to go through a different app to pay for parking that didn’t work very well so the first 30 min of our stay was spent trying to get it to work. We got there at 11:00pm and didn’t want to spend our time on that. Would rather just get charged by hotel or not at all! Don’t recall seeing anything about paying for parking when we booked.

2026-05-06 • via Nuitee
E
Elaine • couple • us
10
Wonderful and plan to return again next year
Pros:

everything was absolutely perfect!

Cons:

nothing

2026-05-06 • via Nuitee
J
Janine • solo_traveller • us
8
2026-05-04 • via Nuitee
L
Laterisers • Couples • North Pole, Alaska
10
Stopped for the night while traveling, and within 20 minutes decided to stay a second night!
Pros:

We very much enjoyed out stay at this Embassy Suites, it was a great place for us to stay and recharge while traveling cross country.

This is an old style Embassy, think open courtyard, glass elevator, etc…If you have a room in the opening to the courtyard it can get noisy in the living room area, but the bedroom area was close. Our first night a group of kids were allowed by the parents to run up and down the hall screaming and yelling as well as going up and down the elevators, but that stopped around 10 pm, could have been because of the sheriff in the lobby.

We loved having a true two room suite, door closing off the bedroom instead of the new open concepts at most hotels.

The sleeping area was quiet, the bed comfortable and makes leaving to get on the road again a tough decision. While a dated hotel, I wish there was one just like it in everyplace we stopped, if so we might never stay at another brand.

The front desk was incredible, my only complaint is they charge $10 per night for parking, I was told that is being driven by corporate Hilton and not a local decision, I have heard the same thing from other properties. This should be criminal, show a price to stay and stop with the hidden fees!

Breakfast was the typical Embassy offerings, but the staff was very friendly and was one of the cleanest I have stayed at.

Multiple places close by to eat. For shopping, Cabellas and Costco are walking distance, there is also a theater/pub in the area.

All things considered, when in the area, I don’t think we would stay anywhere else.

If you’re looking for a clean, inexpensive place to stay, I don’t think you will do better than this, just be prepared to pay for parking.

2026-05-03 • via Tripadvisor
G
Glinsmann • solo_traveller • us
10
2026-04-28 • via Nuitee
P
Paul • couple • us
8
Very convenient and adequate for our needs.
Pros:

Breakfast is always good. the morning cook has been there for years is very good and very friendly.

Cons:

The rooms are becoming dated. carpet was stretched and loose almost causing a tripping hazard.

2026-04-20 • via Nuitee
L
lsK1386GH • Family
4
Rooms haven’t been refurbished in decades.
Pros:

The rooms are straight out of the 70’s. TVs, mattresses and linens appear to be the only things refreshed. That considered, it’s been decently maintained, but it just feels old. Stains all over the burnt orange carpet. Wavy lamps that don’t work on light switches. Chips in the furniture. Rusty metal. Poor water pressure in the shower. One hook for towels, on the back of the door nowhere near the shower. Humid. A vintage wooden bifold closet that squeaks like you’re in a horror film and someone is going to jump out to get you.

2026-04-04 • via Tripadvisor
K
Kathy • family_with_children • us
9
Very comfortable
Pros:

Location and cleanliness

Cons:

No exhaust fans in bathroom

2026-04-03 • via Nuitee
S
Sharon • couple • us
8
2026-03-29 • via Nuitee
C
Charles • family_with_children • us
9
2026-03-26 • via Nuitee
S
Sarah • family_with_children • us
5
Quick family getaway
Pros:

Buffet line is okay at best. Omelets and pancakes are great

Cons:

Rooms need updating. Mattresses are worn, pull out couch is worn. There was dust all along the floorboards, where the carpet meets the wall. Behind the nightstand there was wrappers from previous guests and dust bunnies. The bedding was clean, the bathroom was clean, the lobby was clean. However have some pride it doesn't take that long to make sure the room looks clean throughout. The dust could be seen without moving furniture.

2026-03-23 • via Nuitee
L
Lemuel • couple • us
10
Amazing
Pros:

Everything

Cons:

Nothing

2026-03-22 • via Nuitee
S
Sherri • couple • us
10
2026-03-22 • via Nuitee
B
Brian • couple • us
10
Nice place
Pros:

Check in was a bit slow, receptionist was working as fast as she could. Receptionist was very friendly. She was putting in effort!

Cons:

No parking. Paid for on an app. Breakfast buffet was so-so.

2026-03-13 • via Nuitee
C
Caroline • couple • us
8
2026-03-04 • via Nuitee
J
James • extended_group • us
6
2026-02-12 • via Nuitee
J
Joanne • extended_group • us
10
Pros:

The hotel is very nice and the staff are friendly.

Cons:

It's frustrating to pay for parking on top of the hotel price when you traveling a distance. This is the first hotel that has charged parking. We may look at different hotels who don't charge parking fees.

2026-02-09 • via Nuitee
M
meek • couple • us
10
2026-01-28 • via Nuitee
K
Kirk • family_with_children • us
9
Great sleep and breakfast
Pros:

Breakfast was fantastic, with made-to-order omelets and pancakes.

Cons:

Shower could use an upgrade - old tub, shower head was falling apart. Still functional though.

2026-01-19 • via Nuitee
D
Deborah • couple • us
1
Have no plans to ever stay there again, not very clean and to much noise
Pros:

Breakfast was good.

Cons:

Carpet in our room had blood stains on it cleanliness was poor
Evening happy hour drinks were good but once the snacks were empty they did not refill to almost the end of happy hour. the snacks emptied our quickly with no refill.
Also didn't like that we had to pay for parking
Also one of the elevators made noise all night long

2026-01-19 • via Nuitee