Embassy Suites Omaha- La Vista/ Hotel & Conference Center

Hotels
Embassy Suites Hotels
8.6 (392 reviews)
12520 Westport Parkway , La Vista , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty rooms
Outdated facilities

Categories

Cleanliness
8.06
Multiple reviews indicate rooms were dirty and had unpleasant odors.
Service
10
Friendly and efficient staff mentioned positively in multiple reviews.
Location
10
Accessibility noted positively, offering a convenient stay.
Room Quality
7.06
Rooms described as outdated, neglected, and unsafe.
Amenities
9.56
Basic amenities acknowledged but criticized for condition.
Value for Money
6.06
High fees compared to room quality and maintenance led to poor value perception.
Food and Beverage
10
Positive feedback on breakfast and an omelette station; overall food quality appreciated.
Overall Experience
8.06
Overall negative experience due to room issues, cleanliness concerns, and hidden fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:34

Property Description

Luxurious Suites with Modern Amenities

Experience comfort and convenience at Embassy Suites Omaha- La Vista/ Hotel & Conference Center. Our suites feature a separate living area, flat-screen TV, microwave, and refrigerator. Enjoy entertainment with satellite TV and video games during your stay.

Delicious Dining Options and Relaxation

Start your day with a complimentary breakfast and unwind at our weekday evening reception. Indulge in casual dining at La Vista Nines for lunch and dinner. Take a dip in our indoor pool or stay active at the gym. Need to catch up on work? Visit our business center for all your needs.

Convenient Location for Shopping and Exploring

Located just minutes away from downtown Omaha, our hotel offers a free area shuttle for easy access to nearby attractions. Explore Oak View Mall for shopping and dining, or take a short drive to downtown Lincoln. Book your stay with us now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 392 reviews
Cleanliness: 8.06
Service: 10
Location: 10
Room Quality: 7.06
Amenities: 9.56
Value for Money: 6.06
Food and Beverage: 10
Overall Experience: 8.06
J
James extended_group us
6
2026-02-12 via Nuitee
J
Joanne extended_group us
10
Pros:

The hotel is very nice and the staff are friendly.

Cons:

It's frustrating to pay for parking on top of the hotel price when you traveling a distance. This is the first hotel that has charged parking. We may look at different hotels who don't charge parking fees.

2026-02-09 via Nuitee
M
meek couple us
10
2026-01-28 via Nuitee
D
Deborah couple us
1
Have no plans to ever stay there again, not very clean and to much noise
Pros:

Breakfast was good.

Cons:

Carpet in our room had blood stains on it cleanliness was poor
Evening happy hour drinks were good but once the snacks were empty they did not refill to almost the end of happy hour. the snacks emptied our quickly with no refill.
Also didn't like that we had to pay for parking
Also one of the elevators made noise all night long

2026-01-19 via Nuitee
K
Kirk family_with_children us
9
Great sleep and breakfast
Pros:

Breakfast was fantastic, with made-to-order omelets and pancakes.

Cons:

Shower could use an upgrade - old tub, shower head was falling apart. Still functional though.

2026-01-19 via Nuitee
T
Timothy family_with_children us
10
2026-01-19 via Nuitee
T
Tamara family_with_children us
7
Pros:

Breakfast was great The beds were very comfortable!

Cons:

Our room was hot and couldn’t get it cooled off despite turning the thermostat down and fan up etc….plus there was mildew on our shower curtain.

2026-01-19 via Nuitee
K
Kelli family_with_children us
10
Good stay!
Cons:

Paying for parking!

2026-01-16 via Nuitee
B
Brian family_with_children us
8
2026-01-08 via Nuitee
J
Janelle family_with_children us
5
Wouldn’t recommend
Pros:

Good location and friendly staff.

Cons:

Outdated, filthy carpets, stained shower, and not great bed. Bartender took my glass to give me another drink. She used the original glass dipping it into the ice to fill. Scary given so many germs.

2026-01-06 via Nuitee
K
Keith couple us
8
Was pk
Pros:

There was no bacon on the bufo

Cons:

add bacon

2026-01-05 via Nuitee
S
sethl431 Couples Lincoln, Nebraska
4
Appallingly Neglected Rooms and Hidden Fees – Not Worth the Hilton Name
Pros:

Outdated, Neglected, and Unsafe – Avoid This Tired Property

As a frequent international and domestic traveler logging 50–60 hotel nights annually, I’ve experienced a wide range of properties Worldwide. The friendly, efficient front desk staff during a busy check-in was the sole positive here.

Unfortunately, Room 420 was in appalling disrepair, desperately needing a full renovation that appears long overdue. Stained lampshades on every light, a damaged living room table lamp (the top and base were split), rust and chipped fixtures throughout the bathroom, a worn and unappealing bathtub floor, and a sink that drained so slowly it left standing water after minimal use. The closet door was jammed, with its top track partially detached and dangling dangerously. Most alarmingly, the carpet was severely buckled in the center—a blatant trip hazard and safety risk that caused me to stumble badly in the dark, nearly resulting in serious injury if hadn’t caught myself on the worn desk..

The decor, furnishings, and carpeting felt decades old and heavily worn, with no evidence of recent updates despite persistent guest complaints spanning years. This falls embarrassingly short of the modern, upscale standards I’ve enjoyed at other Embassy Suites.

Unexpected fees compounded the frustration: on-site self-parking at $11 per night (third-party managed, in a rundown lot with chronically limited spaces) and potential in-room WiFi charges, neither transparently disclosed on booking platforms like GOVx, MemberDeals, Priceline, or Armed Forces travel..

At the premium weekday rate charged, this stay was outrageously poor value and bordered on unacceptable for a Hilton-brand hotel. I strongly advise potential guests—especially families, seniors, or those expecting reliable maintenance—to choose a newer property in the Omaha area instead. I certainly won’t return.

Update: Post-stay, I contacted the hotel; an agent promised a callback from the general manager the next day—it never came. Reviews and conversations with other guests confirm these issues (outdated rooms, maintenance neglect, hidden fees) have plagued the property for nearly a decade, with little meaningful improvement. My review garnered only a generic, copy-paste response.

Helpful Tip: The adjacent Cabela’s offers free overnight parking (up to 24 hours, including for larger vehicles) with advance permission—often a safer, more convenient alternative to the hotel’s paid lot.

2026-01-03 via Tripadvisor
A
Angel extended_group us
2
Pros:

Staff was friendly

Cons:

Very dirty

2025-12-31 via Nuitee
E
elainenV2392QE Family
10
Annual Fam Trip
Pros:

We go here every year around Christmas time and love it so much!! The whole family gets together, swims, and plays fun games!

2025-12-21 via Tripadvisor
D
Dennis couple us
10
It was very comfortable.
Pros:

The breakfast was very good. The staff was very friendly and helpful.

2025-12-16 via Nuitee
K
Kurtis couple us
9
Pros:

Unique room

Cons:

There seemed to be a mildewy smell and mold bothering me as I'm allergic to mold.

2025-12-10 via Nuitee
D
Duncan solo_traveller gb
6
Meh.
Pros:

Size rooms

Cons:

Issue (design )

2025-12-08 via Nuitee
M
melindadO4044MY Family North Sioux City, South Dakota
10
I will definitely come back to LaVista Embassy!!
Pros:

We had a great experience at LaVista Embassy for our recent girls trip. Spacious clean rooms, great breakfast, & social.

2025-12-07 via Tripadvisor
E
Elica T family_with_children us
10
Glad we stayed here for a quick trip to Omaha!
Pros:

Very accessible, quiet, and clean!

Cons:

It is a little dated!

2025-12-06 via Nuitee
C
cheryleB5747TT Family
2
Worse hotel ever!
Pros:

Worse hotel ever! How are people giving this hotel this many stars? We got in from traveling late around 12am. When we got into our room the bed or room smelled like URINE!! I ended up and slept out in the couch! We are also right next to the elevator which now I’m hearing go up and down. NEVER again. Do better Hilton.

2025-11-29 via Tripadvisor