Embassy Suites Omaha- La Vista/ Hotel & Conference Center

Hotels
Embassy Suites Hotels
8.6 (392 reviews)
12520 Westport Parkway , La Vista , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty rooms
Outdated facilities

Categories

Cleanliness
8.06
Multiple reviews indicate rooms were dirty and had unpleasant odors.
Service
10
Friendly and efficient staff mentioned positively in multiple reviews.
Location
10
Accessibility noted positively, offering a convenient stay.
Room Quality
7.06
Rooms described as outdated, neglected, and unsafe.
Amenities
9.56
Basic amenities acknowledged but criticized for condition.
Value for Money
6.06
High fees compared to room quality and maintenance led to poor value perception.
Food and Beverage
10
Positive feedback on breakfast and an omelette station; overall food quality appreciated.
Overall Experience
8.06
Overall negative experience due to room issues, cleanliness concerns, and hidden fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:34

Property Description

Luxurious Suites with Modern Amenities

Experience comfort and convenience at Embassy Suites Omaha- La Vista/ Hotel & Conference Center. Our suites feature a separate living area, flat-screen TV, microwave, and refrigerator. Enjoy entertainment with satellite TV and video games during your stay.

Delicious Dining Options and Relaxation

Start your day with a complimentary breakfast and unwind at our weekday evening reception. Indulge in casual dining at La Vista Nines for lunch and dinner. Take a dip in our indoor pool or stay active at the gym. Need to catch up on work? Visit our business center for all your needs.

Convenient Location for Shopping and Exploring

Located just minutes away from downtown Omaha, our hotel offers a free area shuttle for easy access to nearby attractions. Explore Oak View Mall for shopping and dining, or take a short drive to downtown Lincoln. Book your stay with us now for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 392 reviews
Cleanliness: 8.06
Service: 10
Location: 10
Room Quality: 7.06
Amenities: 9.56
Value for Money: 6.06
Food and Beverage: 10
Overall Experience: 8.06
L
lsK1386GH Family
4
Rooms haven’t been refurbished in decades.
Pros:

The rooms are straight out of the 70’s. TVs, mattresses and linens appear to be the only things refreshed. That considered, it’s been decently maintained, but it just feels old. Stains all over the burnt orange carpet. Wavy lamps that don’t work on light switches. Chips in the furniture. Rusty metal. Poor water pressure in the shower. One hook for towels, on the back of the door nowhere near the shower. Humid. A vintage wooden bifold closet that squeaks like you’re in a horror film and someone is going to jump out to get you.

2026-04-04 via Tripadvisor
K
Kathy family_with_children us
9
Very comfortable
Pros:

Location and cleanliness

Cons:

No exhaust fans in bathroom

2026-04-03 via Nuitee
S
Sharon couple us
8
2026-03-29 via Nuitee
C
Charles family_with_children us
9
2026-03-26 via Nuitee
S
Sarah family_with_children us
5
Quick family getaway
Pros:

Buffet line is okay at best. Omelets and pancakes are great

Cons:

Rooms need updating. Mattresses are worn, pull out couch is worn. There was dust all along the floorboards, where the carpet meets the wall. Behind the nightstand there was wrappers from previous guests and dust bunnies. The bedding was clean, the bathroom was clean, the lobby was clean. However have some pride it doesn't take that long to make sure the room looks clean throughout. The dust could be seen without moving furniture.

2026-03-23 via Nuitee
L
Lemuel couple us
10
Amazing
Pros:

Everything

Cons:

Nothing

2026-03-22 via Nuitee
S
Sherri couple us
10
2026-03-22 via Nuitee
B
Brian couple us
10
Nice place
Pros:

Check in was a bit slow, receptionist was working as fast as she could. Receptionist was very friendly. She was putting in effort!

Cons:

No parking. Paid for on an app. Breakfast buffet was so-so.

2026-03-13 via Nuitee
C
Caroline couple us
8
2026-03-04 via Nuitee
J
James extended_group us
6
2026-02-12 via Nuitee
J
Joanne extended_group us
10
Pros:

The hotel is very nice and the staff are friendly.

Cons:

It's frustrating to pay for parking on top of the hotel price when you traveling a distance. This is the first hotel that has charged parking. We may look at different hotels who don't charge parking fees.

2026-02-09 via Nuitee
M
meek couple us
10
2026-01-28 via Nuitee
T
Tamara family_with_children us
7
Pros:

Breakfast was great The beds were very comfortable!

Cons:

Our room was hot and couldn’t get it cooled off despite turning the thermostat down and fan up etc….plus there was mildew on our shower curtain.

2026-01-19 via Nuitee
T
Timothy family_with_children us
10
2026-01-19 via Nuitee
D
Deborah couple us
1
Have no plans to ever stay there again, not very clean and to much noise
Pros:

Breakfast was good.

Cons:

Carpet in our room had blood stains on it cleanliness was poor
Evening happy hour drinks were good but once the snacks were empty they did not refill to almost the end of happy hour. the snacks emptied our quickly with no refill.
Also didn't like that we had to pay for parking
Also one of the elevators made noise all night long

2026-01-19 via Nuitee
K
Kirk family_with_children us
9
Great sleep and breakfast
Pros:

Breakfast was fantastic, with made-to-order omelets and pancakes.

Cons:

Shower could use an upgrade - old tub, shower head was falling apart. Still functional though.

2026-01-19 via Nuitee
K
Kelli family_with_children us
10
Good stay!
Cons:

Paying for parking!

2026-01-16 via Nuitee
B
Brian family_with_children us
8
2026-01-08 via Nuitee
J
Janelle family_with_children us
5
Wouldn’t recommend
Pros:

Good location and friendly staff.

Cons:

Outdated, filthy carpets, stained shower, and not great bed. Bartender took my glass to give me another drink. She used the original glass dipping it into the ice to fill. Scary given so many germs.

2026-01-06 via Nuitee
K
Keith couple us
8
Was pk
Pros:

There was no bacon on the bufo

Cons:

add bacon

2026-01-05 via Nuitee