Hampton Inn & Suites Montgomery-Downtown

Hotels
•
Hampton Inn
8 (554 reviews)
100 Commerce Street , Montgomery , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
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Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room quality below expectations
Value not justified for the price

Categories

Cleanliness
6.75
Issues with mold and broken items indicate cleanliness is below standard.
Service
9.75
Staff were consistently pleasant and helpful during visits.
Location
9.75
Great location for all downtown attractions, well noted in multiple reviews.
Room Quality
5.75
Rooms showed signs of deterioration and had maintenance issues.
Amenities
7.75
Basic amenities mentioned but some items (ice machine, television) were not working.
Value for Money
7.75
The quality of the room and amenities does not justify a $300 per night rate.
Food and Beverage
8.75
Breakfast was good, but crowded at times.
Overall Experience
7.75
Mixed experiences with service and facilities leading to an overall disappointing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:29

Property Description

Modern Amenities
The Hampton Inn & Suites Montgomery-Downtown offers modern amenities such as free Wi-Fi, cable TV, and a gym. Each room is equipped with conveniences like a coffee maker, hairdryer, and work desk.

Convenient Facilities
Guests can take advantage of the hotel's business center, laundry facilities, and 24-hour front desk. Some rooms even feature a microwave and refrigerator for added convenience during your stay.

Nearby Attractions
Located within walking distance are popular attractions like the Civil Rights Memorial, Legacy Museum, Rosa Parks Museum, and Legacy Pavilion. Explore the rich history of Montgomery with ease from this centrally located hotel.

Book your stay at the Hampton Inn & Suites Montgomery-Downtown for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 29 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 554 reviews
Cleanliness: 6.75
Service: 9.75
Location: 9.75
Room Quality: 5.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
R
Robert • solo_traveller • us
1
Pros:

Breakfast, valet parking.

Cons:

Toilet ran loudly all night first room we were in (16-17 April), they moved us to another room (17-18 Apr) and no hot water in shower, air conditioner did not work, several light bulbs out. Only one of the two elevators working for the 11-srory building. NEVER STAY THERE!!!!

2026-04-18 • via Nuitee
K
Kathryn • family_with_children • us
10
We had a great stay!
Pros:

Location and everything about it

2026-04-12 • via Nuitee
R
Rebecca • couple • gb
7
If you just want to stay for one evening this is perfect!
Pros:

Location is brilliant, so is parking and our receptionist very friendly!

Cons:

It is dated and needs some attention and money spent on it. The lift is tatty, no ice on the top floor and you have to find a staff member to let you in the gym!

2026-04-04 • via Nuitee
A
Amber • couple • us
10
2026-04-01 • via Nuitee
S
shawnj666 • Solo travel • Colombia
4
Do not Stay here if you want SLEEP!
Pros:

Great to be close to every thing but didn't get any sleep as bar across the street had doors open and I could hear music all night. Shower in room 906 had two tempatures scalding hot or cold as ice. No maid service. Parking by Valet only when they were around. If you have to leave you better start on it two hours in advance. Not worth the price.

2026-03-22 • via Tripadvisor
M
markeith • couple • us
10
2026-03-18 • via Nuitee
K
Kimberly • couple • us
10
2026-03-03 • via Nuitee
M
Myisha • solo_traveller • us
8
2026-02-26 • via Nuitee
T
tarafL7447FM • Business
10
Excellent service with valet parking
Pros:

Diondre was extremely helpful with valet. He was very thorough with the process. The very best service I have experienced with parking downtown.

2026-02-25 • via Tripadvisor
S
samsI8040SQ • Couples
2
Stay Away
Pros:

We stay at Hampton Inn’s whenever we travel. This has to be by far the worst one we have stayed in. The building is old and out of date. Not sure if it is on a very safe street or the worst street in town. 5 police cars were parked along the street at different locations. The filter on the heat vent was filthy. The curtains were falling off the rails. No parking, rude check-in clerk, no offer of the usual water or breakfast info, and to top it off we found lice in the bed. Quickly checked back out and re booked at another Hampton Inn. Stay away!

2026-02-22 • via Tripadvisor
J
Jason • couple • us
10
Relaxing
Cons:

Not the hotels fault but the construction that was going on .

2026-01-26 • via Nuitee
R
Road44676385933 • Solo travel
10
Awesome service here!
Pros:

I just wrapped up a stay at the Hampton Inn Downtown Montgomery and had a great time. Huge shoutout to Evan Gordon for being so awesome and making sure I was totally taken care of. He really went out of his way to help me out, and you can tell he actually cares about the guests. It’s those small details and his friendly vibe that made the whole trip feel easy and welcoming. If you’re heading to Montgomery, definitely look for Evan because he’ll make sure you’re treated right!

2026-01-20 • via Tripadvisor
J
Joyce • family_with_children • us
7
2026-01-19 • via Nuitee
L
LaTrenda • couple • us
5
The appliances need to be checked and vents cleaned. Overall, we had a good stay once we fell asleep.
Pros:

The property was in a good location

Cons:

The refrigerator didn’t close and water dripped on the floor. The vent hummed all night and day.

2026-01-19 • via Nuitee
P
PATRICIA • couple • us
1
Horrible
Pros:

Horrible

Cons:

Black mold. No cleaning service. Floors nasty

2026-01-19 • via Nuitee
K
Kenneth • couple • us
4
staff helpful/room below standard/broken items/toilet ran/security latch broken /mold in shower/
Pros:

location

Cons:

room not up to good standard

2026-01-19 • via Nuitee
M
Maria • solo_traveller • us
7
Overall, good value for the money. However, it would e been nice to know an out the construction prior to booking.
Pros:

Location and historical age of hotel was great. Room was spacious and clean.

Cons:

Currently being updated and one elevator and floor ice machine were out of service. Street noise was bothersome on one side from a bar.

2026-01-18 • via Nuitee
A
ANGELO • extended_group • us
6
We only stayed one night so first impressions are everything.
Pros:

Location and building has an old southern character just needs freshening up.

Cons:

Needs some love and tender care to get the best experience from the hotel. Layout is great and has charm just needs decide and furniture refreshing.

2026-01-15 • via Nuitee
L
laurahV6358LH • Family
2
Absolutely the worst stay ever
Pros:

I travel every week and typically stay in Hilton’s and this is by far the worst Hampton Inn I have ever stayed in. It is absolutely filthy. The carpets are badly stained and nothing looks like it’s been vacuumed in weeks. There is no toilet paper holder. There is no microwave or refrigerator although my daughter’s room had those but the refrigerator was broken. There is mold in the showers in both rooms.

Making it worse, it is a place where dragster’s at night come to race. Thank goodness I had earplugs.

Some signs indicate that they are currently making improvements, but I highly doubt that this will be a nice place unless they burn it down and start over again.

2025-12-27 • via Tripadvisor
S
SHATORIA • family_with_children • us
10
2025-11-29 • via Nuitee