Hampton Inn & Suites Murray

Hotels
•
Hampton Inn
8.7 (137 reviews)
1415 Lowes Drive , Murray , US
+1 270-767-2226

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location near Murray State University and shops
Friendly, helpful staff in multiple reports
Several guests reported very clean rooms and comfortable beds
Breakfast described as good
Cons:
Bathroom issues for at least one guest (loose ceramic tile, mold, caulking)
AC issues (noisy or initially not working for some rooms)
Inconsistent housekeeping/towel service frequency reported
Pool reportedly not working
At least one report of lost items not being returned and one report of rude staff

Categories

Cleanliness
9.2
Mixed reports: several guests called the rooms 'super clean' and praised housekeeping, but one review noted serious issues (loose ceramic tile, black mold in the bathroom and inconsistent towel/cleaning service).
Service
9
Generally praised — multiple guests described staff as 'extremely friendly and helpful' and staff replaced the AC motor when requested — though there are isolated complaints about lost items and one report of rude staff.
Location
9.6
Very strong: several reviewers emphasized the excellent location (close to Murray State University, shops and convenient for visits).
Room Quality
7.2
Mixed to negative: recurring issues noted with AC (noisy or initially failing), an old bed in need of replacement for one guest, and a report of bathroom defects (loose tile, mold, caulking problems).
Amenities
8.1
Mixed: breakfast was described as good, but at least one guest reported the pool was not working.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
9
Breakfast was repeatedly noted as good/adequate by guests who mentioned it.
Overall Experience
8.8
Generally positive overall — several guests said they loved staying or would stay again, despite some service and room issues affecting a few visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location near Murray State University
Located just a mile away from Murray State University, the Murray Hampton Inn offers a prime location for visitors to the campus.

Top-Notch Amenities
Enjoy the indoor pool, on-site gym, and comfortable guest rooms with 32-inch flat-screen TVs. Stay connected with free Wi-Fi and unwind with your favorite shows on cable TV, including HBO.

Exceptional Services
Start your day with a delicious continental breakfast, take advantage of the 24-hour front desk, and utilize the business center for any work needs. Laundry services are also available for your convenience.

Ready to experience comfort and convenience in Murray, Kentucky? Book your stay at Hampton Inn & Suites Murray now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PAH

Location

Guest Reviews

8.7
Based on 137 reviews
Cleanliness: 9.2
Service: 9
Location: 9.6
Room Quality: 7.2
Amenities: 8.1
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 8.8
T
Tom • couple • us
10
2026-10-26 • via Nuitee
R
Randy • couple • us
6
Decent but not terrific.
Cons:

Cleaning and towel service was available every other day.
CERAMIC TILE on bathroom floor was loose and moving when walked on. Shower needed new caulking and there was black mold starting to grow at the bottom.

2026-10-07 • via Nuitee
T
Tammy • couple • us
8
Nice place, decent breakfast & great location
Pros:

Great location

Cons:

Our AC wasn’t working too good so we asked to be moved the second day. They actually replaced the motor and it was great the second night!!

2026-09-19 • via Nuitee
C
Carlos • family_with_children • us
10
2026-09-13 • via Nuitee
R
Reigns • couple • us
8
2026-09-12 • via Nuitee
H
Hollie • couple • us
9
2026-09-01 • via Nuitee
T
Tommy • couple • us
1
Pros:

It was close to where we were going

Cons:

My kids left to throw blankets that they said they found and would mail them to me. I called them, gave them my address and they said they would send them and I still have not received them. I called back and they act like they don’t know what I’m talking about.

2026-08-29 • via Nuitee
Y
Young • solo_traveller • us
10
2026-08-27 • via Nuitee
A
Ashton • couple • us
10
2026-08-25 • via Nuitee
S
Shannon • couple • us
10
The people were absolutely wonderful very nice. Would stay here again.
Pros:

Right across the street from the university where my husband was working

Cons:

The bed probably needed to be changed out to a new one but it wasn’t unbearable. Seems like the hotel needs to have an updated .

2026-08-23 • via Nuitee
S
Stuart • family_with_children • gb
8
Lovely hotel, convenient for Murray State University with friendly and helpful staff
Pros:

Location was excellent as close to the university and shops, all staff were extremely friendly and helpful. Breakfast was good

Cons:

Aircon was noisy

2026-08-19 • via Nuitee
A
Alison • solo_traveller • us
7
2026-08-17 • via Nuitee
M
Michael • family_with_children • us
10
Convenient location to MSU, clean and friendly people.
Pros:

It as clean & the people were friendly.

Cons:

Nothing.

2026-08-13 • via Nuitee
T
Tim • family_with_children • us
10
Relaxing
Pros:

Clean

Cons:

Nothing

2026-08-06 • via Nuitee
G
Garnett • family_with_children • us
1
The people were rude and the pool was not working
Pros:

Nothing

Cons:

Everything

2026-08-06 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-08-02 • via Nuitee
L
Laryssa • solo_traveller • us
9
2026-07-23 • via Nuitee
L
Laryssa • solo_traveller • us
8
2026-07-23 • via Nuitee
H
Howard • solo_traveller • us
10
2026-07-23 • via Nuitee
D
David • solo_traveller • us
10
2026-06-18 • via Nuitee