Lev Yerushalayim

All

Was a great location and rooms were big and updated

Convenient location
Very unclean

Problem with the bathroom. Switched to another room. Hairs in the bathtub (in the second room).

Have stayed in this hotel many times. Not as good as it used to be.
Note: The description says that it includes breakfast. However, breakfast is not included.

Smell of smoke in rooms and corridor. Gunshot hole in window. Bedroom door doesn't close

Convenient location.
However, toilet in room did not work. We were transferred to another room. There were hairs in the bathtub.
Note: Hotels.com indicates that Breakfast is included. No breakfast offered.

Good value for money. Perfect location, but bad physical condition and not perfectly clean. Staff was very nice though.

Location was amazing. Breakfast was great. However, we paid more for a City view but there was no city view. Paid more for room with for 2 Twin Beds and 1 Double Sofa Bed. We found out all room have a couch in the other room.

We liked the location of this property being close to the market area and shopping but it is a very old and unkempt hotel, with much need for repair and modernisation. The paint on the walls and on the furniture is not what I expected paying over $100/night. The breakfast buffet was simple, with no variety, it was the same every day, except on Shabbat when no coffee or toast or scrambled eggs are allowed. The hotel is run more like a hostel with loud young people running the halls late at night. We will find a better spot next time, or just book one night until we arrive and see if the place is really any good before we book any extra nights. I know Expedia won’t make money that way but we would rather be happy than disappointed with our accommodation expenses

Cleaner & more improved/updated than its reputation.
Please use my initials, if you’re going to quote me, not my name.

The hotel is an OK 3 stars, well located, a little old.
The breakfast is good

The place is centrally located and accessible to many locations. Main destinations are easily walkable if desired. The place itself is nice. The problem was the staff. They were extremely rude to me and my family. The girl at the counter took 30 minutes to attend us, just chitchatting on the phone. The guy at the restaurant harassed us our entire stay during breakfast questioning our payment status even after confirming we were covered. We did not feel welcomed and honestly couldn't wait to leave.

Lev Jerusalem
This hotel is disgusting. I was there during the week of 11.7.23. The rooms are under renovation. And are dirty inside. Sheets are fairly clean, carpet dusty and room door doesn’t shut. The outside carpets on the floor, towards the elevator and back are full of cement, white dust. There’s no parking, from George street towards the hotel you’ve got to walk a lot, if your elderly, blah.
Breakfast skimpy.
The staff are very nice and I think embarrassed.

Older property. There was a kitchenette but not one cup—-paper, plastic, other. The countertop had not been dusted before my stay.
I do not know what happened to my room before I stayed but the key would not work for me—-or a cleaning person I asked for help. A maintenance man helped me in.
There was a non functioning safe in the room—-issue during shabbos when you cannot carry your passport of wallet.

The renovated facility feels nicer and more accommodating than before! The breakfast is amazing and the location (Near Machine Yehuda and the Old City) is fantastic!

I found the accommodation very spacious and the service was excellent...the breakfast was absolutely delicious and very plentiful with a great choice of delicacies...Really enjoyed my stay...staff were very helpful and friendly...fantastic location as well

Great location. We would stay here again

Average hotel no stars I recommend

overall condition of
property is very poor needs a lot
of maintenance and is poorly kept the rooms and facilities were filthy. we stayed three days and
the rooms were not cleaned even after we asked.
we had to get toilet paper and towels from the front desk.


the included breakfast was a standout as very nice but overall you get what you pay for.
location is good but the rest leaves a bit to be desired.

Staying at Hillel 11 Aparthotel but have breakfast at Lev Jerusalem Hotel.
The breakfast is good.
A BIG thank you to Abdullah who works so hard in the restaurant and is so helpful and attentive to his customers.