Comfort Hotel Hakodate

Hotels
Comfort
8.2 (1885 reviews)
Wakamatsu-cho 16-3 , Hakodate , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Kid meals
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious breakfast
Cons:
Noise from neighboring guests
Limited elevator access

Categories

Cleanliness
7.88
The rooms were described as clean, but some noted noise from other guests which affected the experience.
Service
8.35
Staff were friendly and accommodating, particularly praised for handling luggage and breakfast service.
Location
8.39
The hotel was conveniently located near the JR Station and tram services, making it easy to explore the area.
Room Quality
7.84
Rooms were generally comfortable but faced criticism for small bathrooms and views obstructed by neighboring buildings.
Amenities
7.87
Limited amenities but adequate for guests' needs; some reviews mentioned a lack of available items.
Value for Money
8.33
Good value considering location and inclusion of breakfast, with several reviews highlighting cost-effectiveness.
Food and Beverage
8.88
Breakfast received positive feedback, with various options and good quality.
Overall Experience
8.05
Overall experience was positive, with many guests expressing a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:49

Property Description

Convenient Location
The Comfort Hotel Hakodate is strategically positioned in front of Japan Railway's Hakodate train station, offering easy access to various businesses and attractions. Guests can explore nearby gems such as the Hakodate Morning Market, Mt. Hakodate Ropeway, and Goryokaku Park effortlessly.

Modern Amenities
Enjoy a comfortable stay with complimentary continental breakfast, high-speed Internet, and coffee. The hotel caters to business needs with fax services and provides well-equipped guest rooms featuring LCD TVs, refrigerators, and air conditioning.

Local Delights
Indulge in the vibrant culinary scene surrounding the hotel, offering fresh seafood and authentic local dishes. With entertainment venues, shops, and transportation options like the Hakodate City Tram at your doorstep, the Comfort Hotel Hakodate ensures a memorable stay.

Book your stay now at the Comfort Hotel Hakodate for a delightful blend of convenience and comfort.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HKD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 550 per day.

Location

Guest Reviews

8.2
Based on 1885 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.39
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.05
E
e306e5e86f9571047f10bc23c2bd8a4d solo_traveller jp
9
comfortable
Pros:

朝食付きでこの料金は安い。

Cons:

ロビー、食堂、エレベーターが狭い。

2026-04-18 via Nuitee
1
1c7a59e02ac570b08a26f8aec87d104d couple ca
9
Valuable
Pros:

the location is very good. Close to JR station, attractions and team station is jyst in front of the hotel.

Cons:

No facial cleaning supplies.

2026-04-17 via Nuitee
5
58ea8b2f87cf718d8551d60958cf7ba7 solo_traveller gb
9
Great stay
Pros:

It was really clean, had everything I needed. Was located right next to the station which was great, staff really friendly and free breakfast which was actually delicious

Cons:

I really enjoyed my stay

2026-04-15 via Nuitee
1
13213570ccdb72f6deba7cda0a9559e7 solo_traveller jp
7
良いです
Pros:

朝食良し

Cons:

パジャマを1階から持っていかなくてはならないとの説明が無かった

2026-04-14 via Nuitee
F
f2a4dd38f194706ccfb8a5c6f075ec19 extended_group jp
8
2026-04-14 via Nuitee
5
56fe2db79c1670b5e139fbd413075ab2 solo_traveller jp
10
2026-04-14 via Nuitee
F
f6ec67a7262e7150cb8bfa834f229362 couple jp
8
2026-04-12 via Nuitee
0
0d71858dc15e7295f056bbc5f23e429a couple jp
7
2026-04-12 via Nuitee
M
Makoto solo_traveller jp
8
2026-04-11 via Nuitee
couple jp
7
2026-04-10 via Nuitee
M
Mikako solo_traveller jp
8
一人旅に便利!
Pros:

駅からとても近く、コンパクトながら過ごしやすいお部屋でした。
朝ごはんもついていて、スタッフの皆さんがとても親切です。
ロビーフロア、エレベーター前に周辺のパンフレットなどもたくさんあり、参考にしやすかったです。
初めて函館に行く人には助かると思います。

Cons:

チェックイン時間よりも前に出たので、問題なかったのですが、エレベーターが1台だけなので、場合によっては混むのかなと思いました。外階段が使えるかもわからなかったので、そこの案内がほしかったです。

2026-04-07 via Nuitee
B
Bradley family_with_children au
8
Pros:

Staff and location to Train & Bus

Cons:

Bathroom was challenging for old person.

2026-04-07 via Nuitee
D
Duangnapa family_with_children th
10
Pros:

Good location and good breakfast

2026-04-07 via Nuitee
T
Takuto family_with_children jp
8
コスパ良し
Pros:

立地が良い、お得感がある

Cons:

エレベーターが混む

2026-04-06 via Nuitee
F
Fuminori solo_traveller jp
8
2026-04-06 via Nuitee
T
tadashi solo_traveller jp
6
Pros:

部屋が普通に綺麗で朝食が美味しかった。

Cons:

特になし

2026-04-03 via Nuitee
翊如 solo_traveller tw
10
2026-03-27 via Nuitee
J
jun solo_traveller jp
8
Pros:

立地条件に適している!

2026-03-27 via Nuitee
翊如 solo_traveller tw
10
2026-03-27 via Nuitee
A
AKANE family_with_children jp
5
2026-03-24 via Nuitee