Hampton Inn Santa Rosa

Hotels
Hampton Inn
7.8 (347 reviews)
2475 Historic Route 66 , Santa Rosa , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good coffee available
Comfortable beds
Cons:
High pet fee
Cleanliness issues
Old and worn furniture

Categories

Cleanliness
5.69
Numerous negative sentiments regarding cleanliness, including hair in the bathroom and reports of dirt.
Service
9.16
Most reviews highlight friendly and helpful staff despite some negative experiences.
Location
9.2
Positive sentiments about the location being convenient and easy access.
Room Quality
6.65
Issues with room cleanliness and wear, mixed with some comfortable aspects.
Amenities
8.18
Amenities described positively with mentions of a nice gym and comfortable beds.
Value for Money
7.64
Some reviews felt the price did not represent quality, particularly regarding cleanliness.
Food and Beverage
8.19
Breakfast received some positive feedback, but also noted that it was basic.
Overall Experience
7.66
Mixed reviews reflected in overall happiness but significant concerns also noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:49

Property Description

Heated Indoor Pool and Jacuzzi
Unwind in style at the Santa Rosa Hampton Inn with our inviting heated indoor pool and relaxing jacuzzi. Perfect for a rejuvenating dip after a long day of travel or exploration.

Comfortable Accommodations
Experience a restful stay in our classic guest rooms featuring modern amenities like a flat-screen TV, hardwood work desk, and a convenient coffee maker. Enjoy a cozy and welcoming atmosphere during your visit.

Entertainment and Fitness Options
Stay entertained and active during your stay with our game room equipped with a billiard table, well-equipped gym with full-length mirrors and flat-screen TV. Start your day right with a delicious continental breakfast served each morning.

Book your stay at the Santa Rosa Hampton Inn today and enjoy a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 13
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 347 reviews
Cleanliness: 5.69
Service: 9.16
Location: 9.2
Room Quality: 6.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 7.66
T
Thomas couple us
3
Disappointing for a Hampton Inn, have had better in Santa Rosa.
Pros:

The location was good and so was parking with a gas station across the street. The hot breakfast was mediocre for the cost.

Cons:

Although the room was clean, it was very outdated and needed upgrading to today's standards. Also disappointing, unlike all other hotels, we couldn't get connected to their wifi.

2026-04-29 via Nuitee
H
Hardison couple us
6
2026-04-25 via Nuitee
K
Kimberly couple us
1
Awful.
Pros:

Over priced pit of a hotel! And we were charged $75 for our dog.

Cons:

Tear it down and start over. Hampton Corporate, you should be embarrassed

2026-04-13 via Nuitee
T
Tamra couple us
8
We will stay again and have recommended.
Pros:

Easy access. Workout Room. Hot tub.
Comfy mattress and pillows. Exceptional breakfast.

Cons:

Our second stay, I notices long, dark hairs on the shower wall. The bathroom and room didnt look as well kept up as the room we had on the third floor several days prior.

2026-04-09 via Nuitee
H
Hallman couple us
8
Santa Rosa is a great place to stop on our way home. It's usually very comfortable.
Pros:

It's located in a good spot . Easy to get to once you've been there. Staff is always very nice.

Cons:

The "guts" of the hvac unit in there were spilling onto the floor. Very tacky looking!! You might want to put that back together.

2026-04-06 via Nuitee
K
Kathy couple us
8
2026-04-03 via Nuitee
L
Lori couple us
10
2026-03-31 via Nuitee
L
Larry couple us
10
Pros:

Nice and clean. Everyone friendly

2026-03-28 via Nuitee
A
Andres extended_group us
10
Pros:

It actually looked like the pictures everything was clean. It had an authentic hotel smell and awesome breakfast that my wife and daughter loved

Cons:

There was no complaints on our end

2026-03-28 via Nuitee
L
Lisa couple us
9
Pros:

Staff was very nice & helpful. Breakfast was good.!! Lots of choices. Lobby had coffee & cookies, hot water & hot chocolate mix & a selection of tea.

Cons:

Would like a softer bed.

2026-03-27 via Nuitee
S
Shane family_with_children us
8
Nice large rooms and amazing staff
Pros:

This is definitely one of the more high end locations to stay in Santa Rosa. Very friendly and accommodating staff, comfortable beds and well stocked breakfast.

We had some noisy neighbors upstairs having a parkour competition at night and the staff was able to quiet them down nicely and quickly too.

Cons:

The building itself has seen some wear and a definitely use some TLC. Boarded up door in the hall, floor divots, sagging wall paper etc.

2026-03-24 via Nuitee
R
Ruth couple us
8
2026-03-20 via Nuitee
L
Leisa solo_traveller us
9
It was comfortable and reasonably priced!
Pros:

Fine

Cons:

Nothing

2026-03-16 via Nuitee
J
Jeremey solo_traveller us
4
Horrible
Cons:

No hot water in the morning to shower. Didn't even offer a discount. Room was way over priced. I'll never book through booking.com again.

2026-03-12 via Nuitee
I
IRWIN couple us
10
2026-02-26 via Nuitee
L
Laurie couple us
5
Cons:

Our shower wasn't very clean

2026-02-25 via Nuitee
A
ALEXANDREA solo_traveller us
10
2026-02-24 via Nuitee
J
julieeZ2124OT Family Phoenix, Arizona
4
Not comparable to other Hampton Inns in the chain- needs work
Pros:

Not a 3 star hotel. Experience started at the front desk where we were greeted by a sign that said desk attendant was away. To her credit, she sprinted in from the parking lot within a minute of our arrival seeking of weed and red-eyed, but at least she was ok to deal with. Our room had crumbs and trash on the floor- apparently it was not vacuumed after previous checkout. Wallpaper was peeling or missing in spots. Ceiling was plastered and painted over in dated spots like a landlord special. No jot water in the showers whatsiever (waited over 10 minutes and the mattresses were stained and dirty- seems like they need replacing. If we had not been so tired we probably would have gone elsewhere but we were just there to sleep and leave. We travel as a family year round and have stayed in dozens of hotels across the country. I've seen worse hotels than this but Ai gave also seen much better. Management and ownership need to consider improving this place in the very immediate future for continued business.

2026-02-22 via Tripadvisor
L
Lorene couple us
10
Great halfway stopping point on our cross country trip to visit family. Definitely will stay again.
Pros:

Did not eat the breakfast. But they had good coffee available for those of us who departed early. Bed was super comfortable. Nice gym. Pool looked good, though we didn’t use it. Staff very friendly and helpful. Wi-Fi was excellent.

Cons:

No real downside. At this price point, it’s an excellent value. Not many good dinner options other than fast food locally, but it’s in a really small town.

2026-01-20 via Nuitee
T
Tammi family_with_children us
8
Overall very happy. Thank you!
Pros:

Easy access to freeway

Cons:

Parking lot could be repaved

2026-01-20 via Nuitee