Extended Stay America Suites - Phoenix - Chandler

Hotels
•
Extended Stay America Suites
6.4 (293 reviews)
14245 South 50th Street , Phoenix , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Affordable Price
Good Location
Cons:
Poor Cleanliness
Rude Staff

Categories

Cleanliness
3.73
Numerous complaints regarding lack of cleanliness, including hair found in the bathroom and the presence of bedbugs.
Service
7.2
Mixed feedback; while some praised the staff, there were issues with rude service and mismanagement.
Location
7.74
Mentioned positively for being good, but concerns raised about safety due to homeless individuals in the vicinity.
Room Quality
6.19
Negative comments on the condition of the rooms, including old furniture and issues with plumbing.
Amenities
5.22
Lack of essential amenities and cleanliness issues were highlighted, affecting the comfort of the stay.
Value for Money
7.68
Some reviews indicated that the price was affordable; however, quality does not match expectations.
Food and Beverage
6.73
No specific mentions but inferred lack of options due to inadequate kitchen amenities.
Overall Experience
6.7
Overall dissatisfaction expressed through several reviews, particularly regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:31

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Phoenix - Chandler features a fully equipped kitchen, complete with a stovetop, microwave, and fridge. Whether you're staying for a few nights or an extended period, you can enjoy the convenience of preparing your meals just like at home.

Complimentary Amenities
Enjoy free WiFi, free onsite parking, and free local phone calls during your stay. Additionally, start your day right with a complimentary breakfast that includes a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea.

Convenient Services
Benefit from the 24-hour front desk, laundry and ironing facilities, and upgraded bedding with extra pillows. With weekly housekeeping provided for free and the option for daily housekeeping for a fee, you can focus on relaxing and exploring nearby attractions like the Phoenix Zoo and Botanical Gardens.

Book your stay at Extended Stay America - Phoenix - Chandler for a comfortable and convenient experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 293 reviews
Cleanliness: 3.73
Service: 7.2
Location: 7.74
Room Quality: 6.19
Amenities: 5.22
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 6.7
J
Johnson • solo_traveller • us
5
2026-04-18 • via Nuitee
P
Paola • solo_traveller • us
1
Pros:

nothing. it was nasty

Cons:

It was nasty. as soon you enter the lobby you can notice it was dirty and had a weird smell

2026-04-17 • via Nuitee
J
Johnson • solo_traveller • us
6
2026-04-17 • via Nuitee
P
Polly • solo_traveller • us
8
Pros:

Not breakfast. Snack type food. Advertise that. Calling it breakfast doesnt seem honest.

Cons:

A pool

2026-04-15 • via Nuitee
G
Gaddis • family_with_children • us
1
We couldn’t get out of there fast enough.
Pros:

There were absolutely no redeeming qualities about this property.

Cons:

The room had an odd odor, there was dust in the furniture, the fridge was dirty, there was hair and mold in the bathroom, the TV didn’t work, the first floor wreaked of cat urine, the “breakfast” they claim to offer is coffee and prepackaged muffins and granola bars, the staff was rude/inattentive, and the elevator was broken

2026-04-14 • via Nuitee
P
Phil • family_with_children • us
8
Pros:

The price.

Cons:

The location.

2026-04-08 • via Nuitee
H
Hughes-Kirkwood • couple • us
5
Pros:

Location

Cons:

Hotel was not unkept and the cleanliness was not good

2026-04-07 • via Nuitee
T
Tawnya • family_with_children • us
9
2026-03-31 • via Nuitee
A
Alexander • family_with_children • us
9
Pros:

quiet, comfortable, friendly staff

Cons:

nothing

2026-03-30 • via Nuitee
A
Angie Snell • solo_traveller • us
5
2026-03-26 • via Nuitee
T
Taylor • family_with_children • us
6
Pros:

Clean rooms, comfortable bed.

Cons:

After traveling 7 hours, I had to use a restroom very much, only to be told they had not restrooms down stairs in the lobby. So as I had to stand there while completing my reservation, I wet myself. That is not acceptable. Very poor customer service. The employee at the counter,couldn't have cared less.
The dresser drawer wouldn't stay closed.

2026-03-25 • via Nuitee
R
Reginald • family_with_children • us
5
2026-03-19 • via Nuitee
S
Salas • family_with_children • mx
1
Habitaciones en pésimas condiciones, cero limpieza, sabanas sucias, olor desagradable
Pros:

Buena ubicacion

2026-03-18 • via Nuitee
P
Pauline • couple • us
9
2026-03-08 • via Nuitee
J
Jeanne • family_with_children • us
5
Older but acceptable
Pros:

Close location to the event I was attending.

Cons:

Elevator issues my first morning; dresser drawer would open unexpectedly.

2026-03-06 • via Nuitee
L
Lori • family_with_children • us
1
Pros:

Nothing

Cons:

The loud music at 130 am until all hours, doors slamming and breakfast was a joke. Coffee looked like motor oil. And pictures online are very deceiving.

2026-03-02 • via Nuitee
R
Roy • couple • us
10
2026-02-09 • via Nuitee
A
Aldrick • family_with_children • us
10
Pros:

Great place great price

Cons:

Ice machine was down :(

2026-01-23 • via Nuitee
R
Rusty • solo_traveller • us
1
2026-01-20 • via Nuitee
L
Lesterito • couple • us
4
If I was just needing a place to stay alone I’d give it a 4 star but since I wanted to do a weekend getaway with my gir
Pros:

The price was affordable

Cons:

Lots of things that caught my attention. Walking in the room appeared to be nice but found a huge square covered hole that wasn’t completed by plaster behind the entrance door. Found hair in the bathroom sink and shower. Bed was quite uncomfortable and pillows were thin and not fluffy. Furniture looks as if it was from taken from the garbage and just cleaned it up.

2026-01-20 • via Nuitee