Extended Stay America Suites - Phoenix - Chandler

Hotels
•
Extended Stay America Suites
6.4 (293 reviews)
14245 South 50th Street , Phoenix , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Affordable Price
Good Location
Cons:
Poor Cleanliness
Rude Staff

Categories

Cleanliness
3.73
Numerous complaints regarding lack of cleanliness, including hair found in the bathroom and the presence of bedbugs.
Service
7.2
Mixed feedback; while some praised the staff, there were issues with rude service and mismanagement.
Location
7.74
Mentioned positively for being good, but concerns raised about safety due to homeless individuals in the vicinity.
Room Quality
6.19
Negative comments on the condition of the rooms, including old furniture and issues with plumbing.
Amenities
5.22
Lack of essential amenities and cleanliness issues were highlighted, affecting the comfort of the stay.
Value for Money
7.68
Some reviews indicated that the price was affordable; however, quality does not match expectations.
Food and Beverage
6.73
No specific mentions but inferred lack of options due to inadequate kitchen amenities.
Overall Experience
6.7
Overall dissatisfaction expressed through several reviews, particularly regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:31

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Phoenix - Chandler features a fully equipped kitchen, complete with a stovetop, microwave, and fridge. Whether you're staying for a few nights or an extended period, you can enjoy the convenience of preparing your meals just like at home.

Complimentary Amenities
Enjoy free WiFi, free onsite parking, and free local phone calls during your stay. Additionally, start your day right with a complimentary breakfast that includes a variety of options such as breakfast bars, muffins, hot cereal, coffee, and tea.

Convenient Services
Benefit from the 24-hour front desk, laundry and ironing facilities, and upgraded bedding with extra pillows. With weekly housekeeping provided for free and the option for daily housekeeping for a fee, you can focus on relaxing and exploring nearby attractions like the Phoenix Zoo and Botanical Gardens.

Book your stay at Extended Stay America - Phoenix - Chandler for a comfortable and convenient experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 293 reviews
Cleanliness: 3.73
Service: 7.2
Location: 7.74
Room Quality: 6.19
Amenities: 5.22
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 6.7
R
Roy • couple • us
10
2026-02-09 • via Nuitee
A
Aldrick • family_with_children • us
10
Pros:

Great place great price

Cons:

Ice machine was down :(

2026-01-23 • via Nuitee
R
Rusty • solo_traveller • us
1
2026-01-20 • via Nuitee
L
Lesterito • couple • us
4
If I was just needing a place to stay alone I’d give it a 4 star but since I wanted to do a weekend getaway with my gir
Pros:

The price was affordable

Cons:

Lots of things that caught my attention. Walking in the room appeared to be nice but found a huge square covered hole that wasn’t completed by plaster behind the entrance door. Found hair in the bathroom sink and shower. Bed was quite uncomfortable and pillows were thin and not fluffy. Furniture looks as if it was from taken from the garbage and just cleaned it up.

2026-01-20 • via Nuitee
D
Darla • couple • us
10
We would definitely stay here again.
Pros:

The mattress was extremely comfy. They brought up extra pillows within 5 minutes of us asking. The breakfast was nice for on the go. I didn't realize that they offered a free breakfast. The Blueberry muffins were wonderful. My husband said the coffee was very good. I had never stayed in a room that had a full sized refrigerator, a stove, and a sink. It had a microwave too. Very convenient.

Cons:

NA

2026-01-19 • via Nuitee
W
Wanda • solo_traveller • us
10
I would definitely will stay again.
Pros:

Clean and good

2026-01-19 • via Nuitee
R
Renee • couple • us
7
This hotel in my opinion is good for short stays.
Pros:

Location & room size

Cons:

I didn’t have a tv remote & the drapes were falling down.

2026-01-13 • via Nuitee
J
Joe • solo_traveller • us
4
Not modern with Luke warm shower, noisy people at night
Pros:

Kitchen with large refrigerator, clean sheets and lots of towels, iron board

Cons:

I saw few homeless people walking around. Noisy with some people moving at 2:40 am, staff talking in the hall way at 4 am, soft bed, Luke warm shower

2026-01-13 • via Nuitee
I
Issacruz • family_with_children • us
4
Don't stay there if you have little ones!
Pros:

Staff was nice

Cons:

The kitchen didn't have anything to cook with, no plates or cups. A lot of people partying and coming in and out of the rooms all night and morning.

2026-01-07 • via Nuitee
R
Robinson • family_with_children • us
4
Pros:

Hotel is near a bunch of stores and restaurants. Its nice just to have a place to stay for a couple of days.

Cons:

Hotel room was dirty, only had 2 pillows in the room and had to ask for more. Asked for cooking utensils and a frying pan, and the pan was dirty.

2026-01-04 • via Nuitee
J
Johnnie • solo_traveller • us
1
Won’t return
Pros:

Nothing

Cons:

The doors didn’t lock, the halls reeked of bad hygiene. Homeless walking around property. Smelled like bleach and scents but property poorly taken care of

2026-01-03 • via Nuitee
B
Brittany • family_with_children • us
8
2025-12-30 • via Nuitee
D
Debora • couple • us
1
This place is filthy dirty, a lot of transients, drug addicts,
Pros:

Nothing

Cons:

Nothing

2025-12-11 • via Nuitee
L
Luis A • solo_traveller • us
5
2025-12-11 • via Nuitee
A
Aldrick • family_with_children • us
8
Pros:

Great for the price!

2025-12-11 • via Nuitee
A
Arlene • couple • us
2
very dissapointed
Pros:

outside looked nice

Cons:

the room was very run down. had to fix the toilet seat myself to be able to use it. every piece of furniture was old, broken and didn't work. if someone used the appliances, I think the place would burn down.

2025-12-07 • via Nuitee
E
Ella • couple • us
10
2025-12-02 • via Nuitee
D
David • couple • us
10
2025-11-30 • via Nuitee
S
Sandra • solo_traveller • us
4
Pros:

It was a nice size room at a good price. But I think I got charged twice for it.

Cons:

It wasn't very clean and the floor had soft spots. The towels weren't very soft. They gave you extra which was nice because they weren't very big. Whenever a door shut the room shook a little.

2025-11-26 • via Nuitee
E
Erin • couple • us
1
2025-11-16 • via Nuitee