Wotton House Country Estate Hotel

Hotels
Redefine BDL Hotels
8.8 (380 reviews)
Guildford Road, Surrey, Dorking, Dorking, England, RH5 6HS , Dorking , GB

Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Picnic area
Steam room
See all facilities

Review Highlights

Pros:
Fantastic service
Beautiful Christmas decorations
Great amenities for dogs
Cons:
Minor food issue on Christmas day

Categories

Cleanliness
9.2
The hotel was spotless and well looked after.
Service
9.2
First class service and fantastic staff, especially Chiara.
Location
8.7
Set in pretty grounds in a quiet area of Surrey.
Room Quality
8.7
Comfortable and clean rooms.
Amenities
8.7
Leisure Centre is amazing and multiple amenities for dogs were provided.
Value for Money
8.7
Overall great stay and would highly recommend to anyone.
Food and Beverage
8.2
Great food but there were minor issues with the roast potatoes.
Overall Experience
9
What a fantastic stay; overall experience very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:48

Property Description

Recreational Amenities: Indulge in the indoor pool, sauna, and fitness center for a relaxing stay.

Fine Dining and Entertainment: Enjoy delicious meals at the on-site restaurant and unwind with drinks at the bar/lounge.

Convenient Features: Benefit from complimentary Wi-Fi, on-site shopping, and a business center for all your needs.

Experience luxury at Wotton House Country Estate Hotel in Dorking, within easy reach of Surrey Hills and Dorking Museum. Book your stay now for a memorable experience.

Important information:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Property Video

Guest Reviews

8.8
Based on 380 reviews
Cleanliness: 9.2
Service: 9.2
Location: 8.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
R
Rachel solo_traveller gg
10
I stay here regularly. Its a lovely lovely environment. The staff are amazing.
Pros:

Staff were fantastic. The breakfast was super. My original room was at the top and a bit warm but they changed my room with no issue.

2026-07-11 via Nuitee
J
Jean Marie solo_traveller fr
10
Pros:

Lieu très paisible

2026-07-11 via Nuitee
S
Sitti couple gb
10
2026-07-10 via Nuitee
D
Donna Palmer solo_traveller gb
7
Great hotel, shame about the lack of fans in the room
Pros:

Beautiful hotel in a great location. Stunning building with beautiful grounds and facilities. The pool was great, definitely a nice relief from the heat.
Staff were friendly and approachable.

Cons:

Unfortunately, with the extreme heat, we didn't have the most comfortable stay. I asked at the desk about air conditioning. He did explain that as a listed building this isn't possible which I totally understand.
However, we had booked the very large King room, and 1 fan in the corner of the room really wasn't enough.
It made absolutely no difference to the stuffiness of the room at all.
We managed to move it so that we could both feel it a bit all night but it certainly wasn't a comfortable night.
More fans were desperately needed. The reception even commented saying we had one of the coolest rooms so I dread to think what the others were like.
Apart from that the hotel itself was absolutely stunning.

2026-07-10 via Nuitee
A
Amber solo_traveller gb
6
Lovely building rooms let it down
Pros:

Views, building and grounds

Cons:

Uncomfortably hot in rooms with aircon units not fit for purpose

2026-07-10 via Nuitee
K
Koziol solo_traveller ie
10
Excellent to stay there after a long journey
Pros:

Excellent place to stay splitting my long onward journey

Cons:

Draft cider unavailable

2026-07-08 via Nuitee
K
karen solo_traveller gb
10
Cons:

I think the menu need changing plus sandwich’s should be available intil late

2026-07-07 via Nuitee
C
Carle couple gb
10
Truly excellent 2 night stay.
Pros:

Property had lots of character and charm. Beautiful garden. Loads of space. Truly Lovely.

Cons:

A little bit tired in places. But saying that could not fault Wotton house at all. Definitely would and will go back.

2026-07-07 via Nuitee
J
Joanna couple au
6
Disappointing but made the best of the space
Pros:

It was lovely to look at and we could get together as a family

Cons:

It was too hot and stuffy. The staff wer e not friendly or helpful

2026-07-07 via Nuitee
M
Melissa solo_traveller gb
10
Perfect setting. Service excellent
Pros:

Beautiful place to stay

Cons:

Everything

2026-07-07 via Nuitee
N
Noleen solo_traveller gb
7
Lovely setting
Pros:

Beautiful setting and buildings

Cons:

Lack of air conditioning or working fans

2026-07-06 via Nuitee
D
Dr Noël Tredinnick family_with_children gb
5
Has great potential but needs more investment to justify the price.
Pros:

The setting is wonderful and the grounds largely well maintained. We loved the lawn space for playing with a 3yo. Also several small empty rooms on ground floor for early morning entertainment of 3yo without disturbing the rest of the house.
Some of the staff were very efficient and polite despite some other visitors being rude & difficult.
Unfortunately other staff were rude and ineffective. We think staff ratio was too low for the number of guests putting them under unfair pressure.

Cons:

Rooms very hot due to excessive heat outside. No aircon in bedrooms but there is some in public rooms. Dyson air cooler insufficient for the job in bedrooms. Aircon unit had tube going out of open window - counterproductive!!
Fiasco with pizzas on Saturday evening: we tried 3 times to get something to eat from the very limited ‘bar menu’ The pizza dough was raw in the middle, the bottom of the base white & barely cooked. Even after a specific conversation with the (Italian) maitre d’ the 3rd pizza was inadequate.
You Order at the bar but confusion with table service outside as ‘tables have lost their numbers’ - can it be that difficult to find a way to renumber tables in an hour or so of preparation time?
Some of the decor and furnishings are lovely but the paint & putty were peeling off window frames in a primary suite. It’s a great building that demands continuing care but doesn’t seem to get it.

Self-service Breakfast standard, middle to poor: bacon batch cooked & dry, limited choice of bread to toast, only 1 of 3 coffee machines working (then the grout container was full), limited cereal & fruit choices, understaffed to clear plates (we did it ourselves)

2026-07-06 via Nuitee
A
Alison couple gb
9
2026-07-06 via Nuitee
D
Danielle solo_traveller gb
8
Beautiful stay, so relaxing but hot rooms
Pros:

Really love setting, lovely staff, nice food and beautiful restaurant, so relaxing, just what we needed.

Cons:

Hot rooms. I've been to your hotel twice both times ended up on the ground floor but it's still so hot. The fan isn't enough, you need aircon.

It must be boiling when it is heatwave time as it was as just sunny both times.

Tv with Internet and streaming services netfix etc would be amazing

2026-07-06 via Nuitee
I
Iain couple gb
6
Very underwhelming and over priced.
Pros:

Beautiful building and grounds, set in the stunning Surrey Hills

Cons:

There was little attention to details. Step ladders left out, bag of dog waste laying around. Litter floating around. Tables not cleared. Seemingly understaffed tbh.

Rooms were disgustingly hot with only a single broken pedestal fan in the room to blow around hot air.

Bathroom is tiny, actually difficult to get into the shower/bath.

2026-07-06 via Nuitee
M
Maria Janeth couple gb
10
2026-07-05 via Nuitee
A
Amparo solo_traveller gb
7
Pros:

The location is great.

Cons:

The beedroom needs updating, the ceiling is stain, window frame needs replacing. Not enough light in the bathroom.

2026-07-05 via Nuitee
C
Catherine family_with_children gb
4
Pros:

Gorgeous location and so well maintained - lovely decor and rooms.

Cons:

The room was boiling - there was a fan but no way to open the window more than a few inches. We left early as we couldn’t bear the heat. Seemed short staffed, tables not cleared and messy. Menu very limited at the bar with no gluten free options.

2026-07-03 via Nuitee
S
sharene solo_traveller us
10
Beautiful surroundings
Pros:

Sofia ice lattes amazing every morning in the hot summer. Th Al you Sofia and the bar tender in the evening sweet. The Roster and chickens in the garden so sweet the land the beautiful surroundings. My friends thought I was a queen staying here.

Cons:

There was a huge heat wave happening and lots of weddings the front staff was a bit rude but always did accommodate that’s what matters.

2026-07-03 via Nuitee
M
Mikhail couple gb
7
2026-07-03 via Nuitee