Portofino Mallorca

Hotels
8.3 (2956 reviews)
Trafalgar 24 , Palma de Mallorca , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Clean rooms
Cons:
Rooms are small
Outdated decor
Lack of soundproofing

Categories

Cleanliness
8.01
Rooms are reported to be small and slightly outdated, but kept clean.
Service
8.98
Staff is described as very friendly and helpful.
Location
9.02
Great location, close to the beach and main attractions.
Room Quality
7.47
Rooms are small, and some are outdated with older materials.
Amenities
8.2
Offers good amenities including a lovely pool and breakfast options.
Value for Money
8.46
Guests feel they are getting good value for the price paid.
Food and Beverage
8.01
Breakfast is varied but not very changing throughout the week.
Overall Experience
8.28
Guests have had a good experience overall despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:24

Property Description

Modern Rooms with Stunning Views
Experience comfort and luxury at Portofino Mallorca with modern soundproofed rooms offering views of the sea, mountains, or the inviting swimming pool. Each room is equipped with satellite TV, air conditioning, and free safes for your convenience.

Relax by the Pool or Enjoy a Drink at the Bar
Unwind by the large outdoor swimming pool or sip on your favorite cocktail at the Portofino Bar's terrace overlooking the pool. Enjoy the Mediterranean sun and the refreshing ambiance of the hotel's outdoor spaces.

Convenient Location for Exploring
Conveniently located in Palma's Ciudad Jardín area, Portofino Mallorca is just a stone's throw away from the beach and a short distance from the city's historic center. Explore the seafront promenade, perfect for leisurely strolls or biking, and discover nearby attractions easily accessible from the hotel.

Book your stay at Portofino Mallorca now for a memorable and relaxing experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that special conditions and fees will be applied to group reservations over 5 rooms.

Payment will be made upon arrival at the hotel at the time of check-in.

No amount will be refunded for early departure of the client.

In the event that the guest does not arrive on the scheduled check-in date, it will be considered a "no-show," which will result in the loss of the right to the reserved room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 15, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2956 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8.2
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.28
M
Mona • solo_traveller • se
8
Helt okej mindre hotell,nära strand o flygplats
Pros:

Balkongen. Mörkläggningsgardinen. Bra med kylskåp om än litet. Helt okej frukost. Bra med pool,men vi nyttjade den inte. Nära strand, supermarket, restauranger, flygplats, bussen in till Palma centrum. Vi gick till FAN shoppingcentrum på ca 20 min. Hårtork fanns. Ingen trängsel vid poolen,vi såg inte att gäster hade lagt ut handdukar tidigt på morgonen.

Cons:

Ingen mysigt frukostmatsal( vi ville sitta utomhus)På bookings bilder var det blommiga dukar ect..det fanns inget av det nu. Ville låna en bricka för att samla ihop vår frukost, fick sur tillsägelse av personal: att det fick vi inte..Inte speciellt "glad o serviceminded personal" Läst att det var så trevlig personal m.m Det är nog andra ägare numera. Våra balkongstolar var trasiga. Inga krokar att hänga saker på i rummet. Litet rum, trångt med 2 resväskor. Lite lyhört. Flygplanen landar/ lyfter hela dagarna, vi visste om det..

2026-06-06 • via Nuitee
H
Haugtrø • extended_group • no
7
2026-06-06 • via Nuitee
M
MONICA • solo_traveller • es
7
Fui por trabajo y volveré por ocio
Pros:

La ubicación, al lado de la playa y de restaurantes muy buenos. Y la amabilidad y disposición del personal para satisfacer al cliente.

Cons:

Podría estar un poco más cuidado, pequeñas reparaciones, mobiliario…

2026-06-04 • via Nuitee
S
Sindu • solo_traveller • us
9
Comfortable and close to the beach
Pros:

The proximity to the beach is amazing. There are plenty of restaurants, cafes and grocery stores around. The pool area was nice and relaxing. Our room (3 beds) had 2 full bathrooms! Beds were comfortable.The hotel is located in a close proximity to the bus stop to the city (it takes about 25 min)

Cons:

The WI-fi was pretty much not existent and there were no (reachable) plugs to charge electronics (most of our room plugs were close to the ceiling!)

2026-06-04 • via Nuitee
S
Suzanne • couple • fr
9
2026-06-03 • via Nuitee
E
Elvira • solo_traveller • de
8
Pros:

Sehr sauber, freundliches Personal. Frühstück ist noch verbesserungswürdig.

2026-06-03 • via Nuitee
C
Claudio • solo_traveller • it
7
Pros:

Great location, clean but a little small room (except for the fairly spacious bathroom), beautiful sea view from the balcony

Cons:

Unfriendly staff

2026-06-02 • via Nuitee
L
Lidia • solo_traveller • es
8
La ubicación es perfecta, cerca de palma y de la playa
Pros:

El personal super amable y la piscina estaba muy bien, pero sin duda lo mejor la ubicación, muy cerca de palma, a metros de la playa y con restaurantes cerca que se cena genial

Cons:

Las habitaciones son demasiado pequeñas y antiguas para ser un cuatro estrellas, además de que el desayuno valga 14€ por persona para luego lo que es , no merece la pena

2026-06-02 • via Nuitee
K
Kate • family_with_children • gb
10
2026-06-01 • via Nuitee
T
Thomas • family_with_children • de
9
Hier buchen wir wieder
Pros:

Tolle Lage, wenn man zum Strand möchte.

2026-06-01 • via Nuitee
M
Mark • family_with_children • gb
10
Brilliant all round.
Pros:

Great location near the beach. Very friendly staff.
Wish we could have stayed longer.

Cons:

Nothing.

2026-06-01 • via Nuitee
S
silvia • couple • it
6
Pros:

La posizione è la piscina

2026-06-01 • via Nuitee
Борилчо • solo_traveller • bg
10
Pros:

Excellent hospitality! They called us a taxi to the airport. They let us leave our luggage before check in time and after check out time

2026-06-01 • via Nuitee
U
Ulrika • couple • se
5
2026-06-01 • via Nuitee
R
ROSINA • couple • uy
7
sofocante!
Pros:

la ubicación y una atención maravillosa de su personal

Cons:

está muy deteriorado, pisos levantados, moquette rota, pintura descascarada.
Lo peor el aire de todo el hotel no estaba andando!!
Hizo mucho calor, te dan un ventilador que no sirve de nada.Estuvimos 4 dias y no anduvo

2026-05-31 • via Nuitee
D
Diba • extended_group • es
7
Pros:

Muy limpio y personal atento.

Cons:

El aire acondicionado no funcionaba y no nos avisaron.

2026-05-31 • via Nuitee
P
Peter • solo_traveller • de
8
Pros:

Lage

2026-05-31 • via Nuitee
N
Neumann • family_with_children • de
10
Pros:

Authentische Umgebung gute Anbindung an den öpvn Toller Strand und guten Blick auf Palma

Cons:

Sehr laut da das Hotel in der flugschneise liegt

2026-05-30 • via Nuitee
P
Paola • extended_group • es
8
Cerca de la playa
Pros:

La variedad de alimentos al desayuno fue adecuada y la ubicación excelente.

Cons:

El aire acondicionado no se puede modificar desde la habitación y huele mucho a humedad el armario por lo que no pudo usarse

2026-05-28 • via Nuitee
H
Helga • family_with_children • de
7
2026-05-28 • via Nuitee