Portofino Mallorca

Hotels
8.3 (3076 reviews)
Trafalgar 24 , Palma de Mallorca , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Clean rooms
Cons:
Rooms are small
Outdated decor
Lack of soundproofing

Categories

Cleanliness
8.01
Rooms are reported to be small and slightly outdated, but kept clean.
Service
8.98
Staff is described as very friendly and helpful.
Location
9.02
Great location, close to the beach and main attractions.
Room Quality
7.47
Rooms are small, and some are outdated with older materials.
Amenities
8.2
Offers good amenities including a lovely pool and breakfast options.
Value for Money
8.46
Guests feel they are getting good value for the price paid.
Food and Beverage
8.01
Breakfast is varied but not very changing throughout the week.
Overall Experience
8.28
Guests have had a good experience overall despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:24

Property Description

Modern Rooms with Stunning Views
Experience comfort and luxury at Portofino Mallorca with modern soundproofed rooms offering views of the sea, mountains, or the inviting swimming pool. Each room is equipped with satellite TV, air conditioning, and free safes for your convenience.

Relax by the Pool or Enjoy a Drink at the Bar
Unwind by the large outdoor swimming pool or sip on your favorite cocktail at the Portofino Bar's terrace overlooking the pool. Enjoy the Mediterranean sun and the refreshing ambiance of the hotel's outdoor spaces.

Convenient Location for Exploring
Conveniently located in Palma's Ciudad Jardín area, Portofino Mallorca is just a stone's throw away from the beach and a short distance from the city's historic center. Explore the seafront promenade, perfect for leisurely strolls or biking, and discover nearby attractions easily accessible from the hotel.

Book your stay at Portofino Mallorca now for a memorable and relaxing experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that special conditions and fees will be applied to group reservations over 5 rooms.

Payment will be made upon arrival at the hotel at the time of check-in.

No amount will be refunded for early departure of the client.

In the event that the guest does not arrive on the scheduled check-in date, it will be considered a "no-show," which will result in the loss of the right to the reserved room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 15, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3076 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8.2
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.28
V
vivien • couple • de
8
2026-07-18 • via Nuitee
M
Mike • couple • at
8
2026-07-18 • via Nuitee
R
Robert • couple • gb
10
Great location if want a relaxed time close to a popular beach and restaurants
Pros:

Location , staff and cleanliness

Cons:

Room was basic and small but thats fine as minimal time spent in room.

2026-07-18 • via Nuitee
A
Albrecht • family_with_children • de
7
2026-07-17 • via Nuitee
M
Marisa • couple • es
10
2026-07-17 • via Nuitee
T
Tammy • extended_group • gb
9
This was an excellent stay and I would stay again!!
Pros:

Great staff! Great facilities! Great location!

Cons:

No tea or coffee making facilities in room

2026-07-17 • via Nuitee
M
Magomedkhan • couple • it
10
2026-07-17 • via Nuitee
M
Mogliati • couple • it
8
2026-07-16 • via Nuitee
C
Catherine • extended_group • gb
8
Short and sweet, would stay again.
Pros:

A cute hostel literally steps to the beach. Staff are super friendly and there are plenty of restaurants nearby. There’s a typical Spanish restaurant right on the corner opposite the beach and a store for snacks, water etc opposite. The beach is super chill and clean. The pool area is very relaxed and they don’t allow ‘reserving’ of the sunbeds. We didn’t have breakfast, but they do offer this, plus simple meals and a bar in the evening. Loved the view of the beach from our shower.

Cons:

Our air conditioning didn’t not work particularly well and the room felt hot. There is a lack of PowerPoints for charging phones etc, although we did find a power board in the fridge area cupboard, but there are non by the bedsides. I think as this is a concrete constructed building they did not channel many electrical points into the walls.

2026-07-16 • via Nuitee
D
Denis • solo_traveller • ch
9
Géniallissime
2026-07-16 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
Pros:

To ogromne szczęście, że tam trafiłam, cudowny personel, spełniał każdą moją prośbę, pyzzne śniadania i minutka do morza i przepysznej restauracji, wszystko pod ręką, dziękuję😊

Cons:

Wszystko było ok

2026-07-15 • via Nuitee
B
BerenikaNK • solo_traveller • pl
10
2026-07-14 • via Nuitee
V
Vivi • family_with_children • no
8
God night sleep and good breafast
Pros:

One night stay, great beds, good breakfast.

2026-07-13 • via Nuitee
O
Olga • couple • es
9
Para volver y volver
Pros:

Es la tercera vez desde 2009 que voy allí
Me encanta el hotel

Cons:

Quizás modernizar un poco las camas

2026-07-12 • via Nuitee
G
Gianna • couple • us
10
2026-07-12 • via Nuitee
A
Abraham José • couple • es
9
Buena relación calidad-precio
Pros:

La ubicación es ideal, el personal es muy amable se agradece el detalle de poder guardar tu equipaje y disfrutar de las instalaciones

Cons:

Pocos enchufes en la habitación y la TV no tenía streaming

2026-07-11 • via Nuitee
A
Anna • family_with_children • se
9
2026-07-11 • via Nuitee
T
Tisanovic • solo_traveller • rs
8
Alles war in Ordnung.
Pros:

Uns hat alles gefallen. Saubere Zimmer, bequeme Betten, schöne und saubere Bettwäsche. Die Zimmermädchen, die täglich kamen, waren wunderbar; jeden Tag war alles sauber – wirklich lobenswert. Auch das Personal an der Rezeption war sehr freundlich und rund um die Uhr für uns da. Der Pool ist sauber. Die Klimaanlage funktionierte einwandfrei. Wir waren angenehm überrascht vom kleinen Kühlschrank im Zimmer mit zwei Flaschen kaltem Wasser. Das Hotel selbst war sauber und ordentlich, einfach alles tadellos. Ausgezeichnete Lage, viele Bars, Restaurants und Einkaufsmöglichkeiten in der Nähe. Weniger als 10 Minuten zum Flughafen. Ein Taxi direkt am Flughafenausgang kostet etwa 20 € für uns vier. Als wir die Rezeption verließen, wurde uns ein Taxi bestellt, das dann vor dem Hotel auf uns wartete. Alles war perfekt, wir können das Hotel nur wärmstens empfehlen.

Cons:

Uns hat der ständige Lärm gestört. Die Leute saßen die ganze Nacht herum, schrien und hämmerten gegen die Tür. Das betraf aber nicht das Hotel, sondern uns Gäste. Wir wurden jede Nacht davon geweckt und konnten nicht schlafen. Vielleicht gibt es in diesem Hotel keine Hausordnung, ich weiß es nicht, oder es ist einfach so üblich. Die meiste Zeit hat sich niemand beschwert, bis gegen 17 Uhr, als es wieder laut an der Tür hämmerte und im Flur geredet wurde. Die Tür knallt so laut zu, dass man den Bass deutlich hört. Die Wände sind dünn, man kann fast alles aus dem Nachbarzimmer hören. Junge Leute stört das nicht, sie sind ja zum Feiern da. Für junge Leute ist es also super, aber für Familien mit Kindern überhaupt nicht geeignet. Abgesehen von diesem Lärm, der jeden Abend die ganze Nacht anhielt, war alles in Ordnung. Vielleicht sollte mal jemand einen Spaziergang machen und nachsehen, was nachts los ist, oder die Leute darauf hinweisen. Schließlich sind wir ja auch zum Ausruhen hier, also diejenigen von uns, die nachts schlafen.

2026-07-11 • via Nuitee
A
Alexander • couple • de
4
2026-07-10 • via Nuitee
V
Veronika • extended_group • cz
9
Pros:

Location couldn't be better as it is in between Palma and the airport with great bus connection to both and just few steps from beach. Hotel is beautiful both inside and outside with super comfy beds and amazing helpful staff.

2026-07-10 • via Nuitee