Pacific Shores Resort & Spa

Hotels
7.5 (760 reviews)
1-1600 Stroulger Road , Parksville , ca

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location and amenities
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.75
The room had a bad odor and the carpet was in poor condition.
Service
7.75
The staff was helpful, although the reception was not friendly during a difficult situation.
Location
8.75
Beautiful location, beautiful gardens and trails around the property.
Room Quality
6.75
The room was outdated and had issues like a squeaky bed.
Amenities
7.75
Great amenities like hot tubs and pools.
Value for Money
7.25
Considering the issues faced, it did not feel worth the price.
Food and Beverage
7.75
Good food and service, but drinks could have been better.
Overall Experience
7.25
Mixed feelings due to service and room quality issues, but some positives as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:04

Property Description

Luxurious Amenities
Pacific Shores Resort & Spa in Nanoose Bay offers a range of upscale amenities, including a refreshing swimming pool and complimentary high-speed WiFi throughout the property.

Well-Equipped Accommodations
Each unit at the resort boasts a modern flat-screen TV for entertainment, and select units even come with fully equipped kitchens featuring convenient appliances like microwaves, providing a home-away-from-home experience.

Convenient Location
Situated just 6 km from Parksville and within reach of Nanaimo, Pacific Shores Resort & Spa provides easy access to nearby attractions while still offering a peaceful retreat. Book now for a relaxing stay at this exquisite coastal getaway.

Important information:

Please note, the deposit charged on the guest's credit card will be under the name "Aurora Business Services LTD/Molly Maid".

Please note cash is not accepted as a form of payment at property.

The name on the credit card used for the booking should correspond to the guest staying at the property.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YCD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 760 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.75
Room Quality: 6.75
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 7.25
G
Gregory • solo_traveller • us
8
Good for a short stay
Pros:

Clean and comfortable

Cons:

The door to the outdoor spa was not operable.
Food in the restaurant was just good. A bit of a hike to the beach.

2026-02-08 • via Nuitee
C
Colleen • couple • ca
9
Pros:

The outdoor hot tubs were really fun and the ocean view was great.

Cons:

It would be nice to have a coffee shop in the lobby.

2026-01-24 • via Nuitee
D
Dale • couple • ca
9
2026-01-19 • via Nuitee
J
Janet • extended_group • ca
3
The beach was beautiful
Cons:

The room was filthy

2026-01-19 • via Nuitee
C
Cody • family_with_children • ca
9
2026-01-19 • via Nuitee
S
Samantha • solo_traveller • ca
5
Decent stay but needs work
Pros:

The size and location of the property was good.

Cons:

The room wasn’t very clean. Bed was uncomfortable. Bathroom door didn’t latch closed even after maintenance checking the door. Not enough staff to freshen up the room each day I was there. Staff doubled booked another couple to my room on the second night. Hot tub inside the pool area was broken down and the staff couldn’t give clear answers as to when it was going to be fixed. Staff didn’t tell us the hot tub wasn’t working when we booked the room.

2026-01-15 • via Nuitee
F
Farrell • family_with_children • ca
7
2026-01-11 • via Nuitee
D
Deanna • family_with_children • ca
10
2026-01-05 • via Nuitee
M
Melanie • family_with_children • ca
9
2026-01-04 • via Nuitee
D
Debbie • solo_traveller • ca
8
Staff were very friendly . Indoor pool & hot tub fab on wet day
Pros:

Location is beautiful
Nice gardens & trails around the property enjoy nice walk
Ground floor were step right out onto the patio dog friendly

Cons:

With being on ground floor
You can here people walking constantly above you

2025-12-29 • via Nuitee
P
Preet • family_with_children • ca
8
We had a lovely time.
Pros:

Great indoor and outdoor hotubs, nice sauna and pool. Restaurant had great food and good service. All the staff were pleasant and very attentive.

Cons:

Drinks / cocktails at the restaurant could have been better. Rooms were cute with a nice view but sofa bed was more like a single person cot and was not clean. Property is not on the Ocean as it may appear in pics.

2025-12-23 • via Nuitee
H
Harry • solo_traveller • ca
8
2025-12-05 • via Nuitee
E
Emily • family_with_children • gb
6
Not bad
Pros:

The facilities are good

Cons:

Very noisy, the noise damping between rooms above and adjoining is poor

2025-11-28 • via Nuitee
R
Roy • family_with_children • ca
9
Pros:

The staff were

2025-11-23 • via Nuitee
M
Marna • couple • ca
9
Great location and amenities!
Pros:

Location. Amenities. Restaurant. Full kitchen. Outside hot tub.

2025-11-22 • via Nuitee
C
Chris • couple • ca
6
A nice property with quiet setting.
Pros:

The property was nice with a good layout near the ocean. We could walk around which was nice given we had our dog with us.

Cons:

The room had an exceptionally strong smell of cleaning chemicals. It was overwhelming.

2025-11-12 • via Nuitee
T
Tamiko • family_with_children • jp
8
近くに遊ぶ場所もたくさんあってとっても楽しかった！
Pros:

カヤックやパドルボートが無料で楽しめるたり、BBQできる場所がいろんな場所にあってよかった

Cons:

暑かったのですがエアコンがなく、扇風機も風が弱かったため寝苦しかった。

2025-10-16 • via Nuitee
R
Roger
8
Pros:

Clean. Dated. Quiet.

2025-10-12 • via Nuitee
B
betty • couple • ca
9
Cons:

Could you please have just regular cremo for coffee i am allergic to all flavoured creams. Suxked I had to leave resort for coffee in the morning

2025-10-07 • via Nuitee
L
Lindsay • family
4
Pros:

The staff were friendly and the location was beautiful.
The property and the room were quite run down. We couldn't use the outdoor hot tub because the lock was broken. There were many things that didn't work in the room and the last morning we woke up there was no running water in the room.

2025-10-01 • via Nuitee