Phuket Merlin Hotel

Hotels
7.4 (440 reviews)
158/1 Jawaraj Rd., , Phuket Town , th

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good shower pressure
Cons:
Poor breakfast
Limited amenities
Old air conditioning

Categories

Cleanliness
7.18
Overall cleanliness is acceptable but could use improvements.
Service
8.65
The staff are very pleasant and friendly, providing a positive service experience.
Location
8.19
Conveniently located about 10-14 minutes from the old town.
Room Quality
7.64
Condition of hotel is ok, requires some updating.
Amenities
6.67
Limited amenities noted; may not meet expectations.
Value for Money
7.63
Generally reflects the overall experience, but adjustments can be expected.
Food and Beverage
5.68
The breakfast was really bad, impacting overall food quality.
Overall Experience
7.55
The overall experience is aligned with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 14:02

Property Description

Convenient Location
Located in Muang District, Phuket Merlin Hotel offers value-for-money accommodation just 5 minutes away from Phuket Town.

Relaxation and Dining Options
Unwind at the outdoor pool or indulge in a traditional Thai massage at the hotel's facilities. With 4 dining options serving Thai, Chinese, and international cuisine, there is something for every palate.

Comfort and Convenience
Rooms at Phuket Merlin feature standard amenities like a satellite TV, minibar, and room service. Free WiFi, a sauna, tour desk, and meeting rooms are also available for guests' convenience.

Book your stay at Phuket Merlin Hotel for a memorable and comfortable experience in Phuket!

Important information:

Please present the same credit card used to gurantee your booking when checking in / making payment at the hotel.

Please be informed that guests under the age of 18 can only check-in if they are accompanied by an adult.

Renovation work of the swimming poll will be carried out until 2 July 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 12 years old and over stay for THB 706.20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 440 reviews
Cleanliness: 7.18
Service: 8.65
Location: 8.19
Room Quality: 7.64
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 5.68
Overall Experience: 7.55
T
Tiffany • couple • ca
8
2026-02-13 • via Nuitee
M
Mohammed Abdulbari Mahmood • couple • tr
7
2026-02-12 • via Nuitee
S
Savas • couple • se
7
I recommed this hotel for sure..
Pros:

Close to town, good facilities in the hotel, pool needs cleaning, room service was fine, corridors are very loud from quests, bathrooms need renovation, staff are friendly, breakfast was fair but most of the food was spicy. Air condition in the hotel was perfect everwhere, internet connection was good. Glass water bottler in the rooms were delicious, Our room A/C was broken , just one call to reception , technicians came and fixed in 2 minutes. Laundry service was expensive.

Cons:

Very Spicy food at breakfast,

2026-02-11 • via Nuitee
N
Nazire • couple • tr
5
2026-02-10 • via Nuitee
P
patrick • couple • fr
10
Super
Pros:

Tous

Cons:

Rien

2026-02-09 • via Nuitee
S
Suphavida Wissel • family_with_children • de
9
Pros:

service ดี ห้องครัวอาหารอร่อยบุฟเฟ่ต์อาหารเย็นก็อร่อยอาหารเช้าก็อร่อย ให้ 10 เต็ม 10 ไปเลย

Cons:

ไม่มี

2026-02-09 • via Nuitee
L
Lindokuhle • couple • za
5
2026-02-09 • via Nuitee
R
Reemo • family_with_children • ee
9
Pros:

Ok

2026-02-09 • via Nuitee
M
Muhammet • couple • th
10
2026-02-09 • via Nuitee
S
sannelli • family_with_children • it
10
2026-02-08 • via Nuitee
M
Mushfig • couple • az
9
Generally all was good
Pros:

pool and location was good.

Cons:

room was close to pool, fitness reception and there was no one at its desk, phone was ringing and no one was picking up the phone

2026-01-31 • via Nuitee
A
Adam • couple • gb
5
Won’t stay here again
Pros:

Good location, bed was comfortable, was decent for 1 night

Cons:

False advertisement, room did not look like how it did in the picture,

2026-01-31 • via Nuitee
Z
Zsolt • extended_group • hu
3
2026-01-30 • via Nuitee
A
Aleksandra • family_with_children • si
10
2026-01-30 • via Nuitee
M
Maksim • couple • ru
5
2026-01-30 • via Nuitee
S
Stefan • couple • se
10
Bra hotell för pengarna
Pros:

Trevlig personal, bra rum

Cons:

Gammal inredning, städningen kunde varit bättre

2026-01-30 • via Nuitee
I
Irina • couple • ru
7
Pros:

Good breakfast, clean rooms

Cons:

They first do one request to hold room fee from credit card and then do the actual charge. Hold remains for two weeks doesn’t matter that you already checked out. Not a good experience and haven’t seen any other hotel doing this
Also, the quality of furniture is not really good

2026-01-29 • via Nuitee
S
Suleman • solo_traveller • gb
10
Excellent property i had an amazing time in merlin, especially staff was absolutely professional and helpful
Pros:

Very open and ample amount of space in rooms

Cons:

No shops open after 10pm

2026-01-29 • via Nuitee
L
Lorens • family_with_children • hr
8
2026-01-28 • via Nuitee
S
Sabine • couple • dk
5
Sovet dårligt grundet støj
Pros:

Størrelsen på værelset

Cons:

Der var meget larm om aftenen. Larmen kommer fra faciliteterne (særligt afløb på badeværelser) på hotellet, så ikke fra gaden. Man kunne høre flere værelser end kun sit eget

2026-01-28 • via Nuitee