Candlewood Suites Jacksonville Southpoint

Hotels
•
Candlewood Suites
9 (168 reviews)
4699 S Lenoir Avenue , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Cleanliness
Great service
Good location
Comfortable rooms
Cons:
Issues with room booking
Noise from other rooms
Limited amenities

Categories

Cleanliness
9.33
Multiple reviews mention very clean premises and clean rooms.
Service
9.8
Positive mentions of great customer service, although one negative experience was noted.
Location
9.34
Several reviews praised the nice location, close to dining options.
Room Quality
8.79
Most reviews commented positively on room quality, but some had issues with specific rooms.
Amenities
8.32
Complaints about the small pool and lack of breakfast options were noted.
Value for Money
9.28
Many reviews indicated good value given the cleanliness and service.
Food and Beverage
7.83
No breakfast included was criticized; thus, the score is lower.
Overall Experience
9.3
Overall positive sentiment with highlights on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 20:26

Property Description

Fully Equipped Kitchen in Every Room:
Enjoy the convenience of a fully equipped kitchen in every room at Southpoint Suites, perfect for longer stays or quick meals on the go.

Complimentary Grab-and-Go Breakfast:
Start your day right with a free grab-and-go breakfast offering a variety of options like breakfast bars, muffins, and hot cereal, along with coffee and tea.

Convenient Amenities and Services:
Benefit from amenities like free WiFi, 24-hour front desk, laundry facilities, and free onsite parking during your stay at Southpoint Suites.

Book now to experience comfort and convenience at Southpoint Suites during your visit to Jacksonville!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 168 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 9.3
S
Scuffa4it • solo_traveller • us
10
Pros:

Great place to stay

Cons:

Bed was a little low for me.

2026-04-18 • via Nuitee
A
Autumn • family_with_children • us
3
Good stay but dont count on getting your deposit back
Pros:

Nice big clean rooms. Great location close to everything! Update i will never stay there again I never received my deposit back even after contacting my bank twice and them still never received it. I travel alot and always get my deposit back and did not with them. I would not recommend

Cons:

Update i will never stay there again I never received my deposit back even after contacting my bank twice and them still never received it. Im a diamond vip member and travel alot and always get my deposit back and did not with them. I would not recommend

2026-04-14 • via Nuitee
D
Deirdre • extended_group • us
10
2026-04-14 • via Nuitee
A
Aishah • extended_group • us
10
My stay was excellent
Pros:

There was no breakfast. The location was great

Cons:

Add breakfast

2026-04-13 • via Nuitee
B
Brooklyn • family_with_children • us
10
2026-04-13 • via Nuitee
K
Kimberly • family_with_children • us
10
Pros:

Great customer service, my room was clean and I felt like I was home. I will definitely stay here again!

2026-04-12 • via Nuitee
M
mohamed • couple • us
6
2026-04-08 • via Nuitee
N
NEWSOME • family_with_children • us
9
Pros:

The room was clean 👌 everything was in its place and I will be definitely going back

2026-04-06 • via Nuitee
H
Helene • couple • ca
9
2026-03-29 • via Nuitee
L
Lakiesha • couple • us
10
I will return
Pros:

Loved everything

2026-03-23 • via Nuitee
M
michelle • couple • us
10
Pros:

Location

Cons:

Hair was on the bathtub and on the floor

2026-03-19 • via Nuitee
D
Donna • couple • us
8
Short stay
Pros:

Modern, updated, clean. Beds were very comfortable.

Cons:

Everything was good.

2026-03-12 • via Nuitee
M
Mark • solo_traveller • us
9
Nicolle was just wonderful. Very helpful and pleasant.
Pros:

er, what breakfast?

Cons:

The hotel was just fine.

2026-03-04 • via Nuitee
D
Dustin • couple • us
10
2026-03-02 • via Nuitee
T
Theresa • couple • us
7
I was double charged and I’ve been getting the run around to get my money back. One of the front desk gave me a wrong na
2026-01-26 • via Nuitee
J
JUSTIN • extended_group • us
10
2026-01-15 • via Nuitee
C
Christina • couple • us
10
Our new choice for return visits to Jacksonville! What a deal!
Pros:

Room was spacious and had everything you could possibly want. The staff were friendly and accommodating. The room and facilities were very clean! The was a great value for the money. The location is perfect and I felt very safe there.

Cons:

Nothing! Everything was wonderful!

2026-01-06 • via Nuitee
J
Juan • extended_group • cl
10
Pros:

My stay at Candlewood Suites Jacksonville Southpoint was great. The hotel was clean and cozy, and the atmosphere was very comfortable. The people at the front desk were always very kind and helpful, which made the experience even better. I would gladly stay here again.

2026-01-03 • via Nuitee
M
Molina • solo_traveller • us
10
I highly recommend this place. I feel like a receive more for the price I paid.
Pros:

Is clean, everything is well organized and the good maintenance.

Cons:

N/A

2025-12-14 • via Nuitee
L
Lamerrick • couple • us
10
2025-12-13 • via Nuitee