Comfort Inn & Suites Charleston Airport Convention Center

Hotels
•
Comfort
7.6 (573 reviews)
4715 Saul White Boulevard , North Charleston , US
+1 843-725-4700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location (close to airport, easy access to venues/food)
Complimentary breakfast often praised
Some guests found rooms spacious and comfortable
Several mentions of professional/friendly staff (especially at checkout)
Cons:
Serious cleanliness complaints (bed bugs, dirty rugs, unpleasant smells)
Rooms and furnishings described as outdated/run-down
Rude or inattentive front-desk incidents at check-in
Pool issues (too cold/dirty) and general maintenance problems
Limited parking for disabled guests; parking/curb cleanliness complaints
Breakfast limited in options for non-pork eaters (some found it poor)

Categories

Cleanliness
3.8
Multiple guests reported serious cleanliness problems: bed bug sighting, dirty rugs, weird room smells, broken tiles and generally run-down appearance.
Service
9
Mixed reports but overall several mentions of professional, friendly and attentive staff (notably at checkout); negatives at check-in noted. I rate service higher to reflect the recurring mentions of helpful staff despite some poor front-desk experiences.
Location
9.8
Consistently praised for proximity to the airport and easy access to local amenities/concert venues; many guests highlighted the convenient location.
Room Quality
4.9
Rooms described as spacious by some but often outdated or run-down by others: beat-up furniture, ripped bedding, outdated fixtures, and at least one bed-bug report.
Amenities
9
Free breakfast repeatedly cited as a positive amenity and an on-site pool exists; pool and some public-area maintenance received complaints, but overall amenities (breakfast, pool, location conveniences) were useful to guests.
Value for Money
5.2
Several guests felt the hotel was overpriced for its condition (outdated rooms, worn bedding, maintenance issues), lowering perceived value for money.
Food and Beverage
10
Breakfast received frequent positive comments (called great/awesome by multiple guests and noted as good for a free breakfast); some complaints about limited non-pork options, but overall sentiment skews strongly positive.
Overall Experience
9.1
Mixed experiences across guests: several glowing stays (clean, friendly staff, great breakfast) contrasted with strong negative reports (bed bugs, rude check-in, rundown rooms). The overall impression is polarized but leans toward positive for many travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Located just off Interstate 26, the Comfort Inn and Suites Convention Center in North Charleston offers easy access to major attractions and business centers in the area.

Modern Amenities
Enjoy a comfortable stay with amenities such as an indoor pool, complimentary breakfast, and rooms equipped with a refrigerator, microwave, and flat-screen TV with cable channels.

Business and Leisure Friendly
Whether you're here for work or leisure, take advantage of the free wired internet, Wi-Fi, and a public computer in the lobby. Additionally, the hotel's proximity to the Charleston Historic District makes it a great choice for exploring the city.

Book your stay at the Comfort Inn and Suites Convention Center for a convenient and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Guest Reviews

7.6
Based on 573 reviews
Cleanliness: 3.8
Service: 9
Location: 9.8
Room Quality: 4.9
Amenities: 9
Value for Money: 5.2
Food and Beverage: 10
Overall Experience: 9.1
E
Edward • couple • gb
9
Pros:

Good breakfast

2026-11-05 • via Nuitee
R
Reynell • family_with_children • us
10
2026-11-05 • via Nuitee
S
Svetlana • couple • us
8
Great place to stay one night! Nice breakfast! Clean, which is important.
Pros:

It was nice place to stay for the price or pay! Very convenient good breakfast! I’m very grateful!

Cons:

It would be nice to have better location. But I’m not complaining for the price I pay I think it’s great!

2026-11-05 • via Nuitee
J
Jay • couple • us
4
The pictures on booking did not match the facilities it needs to be updated as soon as possible I felt cheated and upset
Pros:

Nothing

Cons:

Nothing was outdated and old

2026-11-04 • via Nuitee
K
Kathleen • couple • gb
8
2026-11-02 • via Nuitee
L
Ladislav • solo_traveller • cz
10
2026-10-29 • via Nuitee
L
Laquonda • couple • us
6
2026-10-27 • via Nuitee
M
Mike • solo_traveller • us
8
2026-10-26 • via Nuitee
C
Cory • family_with_children • us
4
Uhh!
Pros:

It was run down. The beds were awful. The counter attendant was kinda rude. I was looking to see what was being served for breakfast and she said hey you can't take that. I was like OK don't worry I was just looking. Not somewhere I would recommend to anyone!

Cons:

The room needs updated. The staff was not pleasant after a 12 hour plane ride and drive time.

2026-10-25 • via Nuitee
M
McCurry • family_with_children • us
10
Pros:

Breakfast was great

Cons:

It was all good

2026-10-20 • via Nuitee
M
Michelle • family_with_children • us
9
Pros:

The room was spacious, very clean, and comfortable. It was easy to get to the concert venue by Uber. We didn't take advantage of it, but there's a Waffle House next door and a McDonald's across the street. The staff was professional and friendly.

Cons:

The only reason I didn't give the hotel a higher rating was because the fire alarm went off at 5:19am. Apparently someone left something in the oven, and the morning crew turned it on and there was a small fire.

2026-10-14 • via Nuitee
F
Fabian • solo_traveller • us
2
Überheblich
Pros:

Lage

Cons:

Personal

2026-10-09 • via Nuitee
M
Michelle • solo_traveller • us
9
2026-10-08 • via Nuitee
R
Richard • family_with_children • ve
9
Excelente
Pros:

La habitación

Cons:

El desayuno

2026-10-08 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Breakfast was pretty good for a free breakfast. I liked the gravy.

2026-09-19 • via Nuitee
R
Rodney • couple • us
5
I will not choose this location again
Pros:

The complentay breakfast was ok

Cons:

No enough parking for disabled people and i found a bed bug on my bed

2026-09-17 • via Nuitee
G
Gretta • solo_traveller • us
5
2026-09-13 • via Nuitee
A
Ariante • family_with_children • us
1
Pros:

While booking a getaway for my sister and I. It was a bad idea booking with this hotel. Justin, who was at the front desk, didn't care we had bugs in the bed. I would not book with them AGAIN!

Cons:

The front desk person he didn't have no care in the world.

2026-09-10 • via Nuitee
A
Allison • solo_traveller • us
4
Cons:

Parking, cleanliness in front of hotel at road

2026-09-10 • via Nuitee
M
Mckenzie • solo_traveller • us
10
2026-09-09 • via Nuitee