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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Babysitting/child services
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Hammam
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Karaoke
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Minimarket on site
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Concierge service
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Grocery deliveries
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Kid meals
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ATM/cash machine on site
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Lockers
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Vending machine - drinks
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Indoor play area
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Vending machine - snacks
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Public Bath
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Hot spring bath
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Kids' pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Strollers
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Themed dinner nights
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Happy hour
Review Highlights
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Property Description
Luxurious Waterfront Accommodation
Sofitel Macau, located in Macau's historic quarter, offers 5-star waterfront accommodation with stunning views. Guests can enjoy proximity to UNESCO heritage sites and the bustling city centre.
Top-Notch Amenities
The hotel features a free fitness centre, Sofitel SPA for rejuvenating treatments, and complimentary WiFi access for all guests. Additionally, a 24-hour front desk, currency exchange, and luggage storage services are available for convenience.
Culinary Delights and Entertainment
Indulge in international buffets at Mistral or savor Cantonese cuisine at Le Chinois. Unwind with drinks at Rendezvous or try your luck at the in-house casino. The hotel also offers eco-friendly toiletries, showing a commitment to sustainability.
Experience luxury and convenience at Sofitel Macau - book now for an unforgettable stay!
Please note that there is a 24-hour front desk at Sofitel Macau, where guest can exchange money or store their luggage.
Please note that guests cannot modify their names for all non-refundable reservations.
Please note that the property does not accept bookings made with a debit card. The credit card used for booking must be presented upon check-in.
The name on the credit card must match the guest’s name when checking in.
To align with the Government’s initiative to discourage the use of single-use plastics, we are reducing reliance on single-use items such as toothbrushes, combs, loofahs, razors, nail files, shoe brushes, etc. These disposable amenities will no longer be provided unless guests request them. Join our eco-efforts with simple actions such as travelling with reusable items. However, should you require an item, we are pleased to provide it. Simply call the Service Centre and inform staff of your need.
Please note that, as per the stipulations of the Macao SAR Government, the property will send the personal data and accommodation information of guests aged 16 and above to the Public Security Police Force. The physical stay permit slip issued upon arriving in Macao should be presented at check-in.
Please note that, under Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued upon clearing immigration. If the card cannot be provided, guests are not allowed to stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Bar is closed from 2098-12-31 until 2026-02-02
A deposit may be required at the property.
Location
Guest Reviews
Everything
Absolute lack of communication among the staff and the worst organisation I’ve seen in a while. Nobody can seem to agree on anything, but the view is beautiful. Absolutely not worth the price for room service though, just go outside and walk 19 mins to the food street.
La chambre et le petit déjeuner
Compliqué d'avoir un taxi notamment en fin de journée
離老城區近
整體員工服務，還有一樓廁所
Очень комфортный номер, всё необходимое для поездки присутствует. Чудесный отель для знакомства с Макао
I really appreciated the overall ambiance of the property; it creates a warm and inviting atmosphere. I also loved the stunning views both inside the hotel and from the exterior, which truly enhance the experience. Additionally, the style and design of the hotel are very elegant and tasteful, making it a delightful place to stay.
早餐很棒，服務態度極佳，交通便利，離可逛手信，古蹟巡禮地方，逛街吃飯皆便利。
沒有可以來往機場，碼頭的迎賓車，需要計程車往返，是一筆另外的開銷。
建議，雖然沒有賭場，如果增設提供給住宿旅客不對外開放，將服務層級拉升，會更棒！
Fantastic staff in all areas . Really good . Helpful .
Por dentro está impecable todo gran servicio y amabilidad máxima
La pintura exterior muy sucia y desgastada , da mala imagen .
Por favor denle una mano de pintura y tendrán un hotel de 10
The staff was friendly and always ready to help us
地點很棒，離大三巴、議事亭前地都很近，用走的就能到，附近也有很多店家可以用餐。飯店空間大，睡起來非常舒服。
浴室的熱水要放一陣子才會有。
I had a wonderful stay at Sofitel Macau. The hotel was beautiful, elegant, and very comfortable, with a great atmosphere throughout. The room was clean, spacious, and well maintained, and the overall service was excellent.
The staff were friendly, professional, and helpful, which made the stay even more enjoyable. I also loved the location—it was convenient for exploring Macau and getting around easily.
Overall, I had a lovely experience and would definitely recommend Sofitel Macau to anyone looking for a comfortable and pleasant stay. I would happily stay here again!
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