Courtyard by Marriott Memphis Collierville

Hotels
Courtyard by Marriott
8.4 (233 reviews)
4640 Merchants Park Circle , Collierville , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Excellent staff support
Spacious rooms
Cons:
Room cleanliness issues
Noisy HVAC unit
Limited amenities availability

Categories

Cleanliness
7.18
Weekend our room was not clean.
Service
9.65
Staff was excellent and very helpful.
Location
9.69
The location is very convenient and the area was great.
Room Quality
8.14
The room was spacious and comfortable.
Amenities
7.17
Hot tub jets were out of service.
Value for Money
7.63
Overpricing on drinks and snacks.
Food and Beverage
8.68
Breakfast was excellent.
Overall Experience
9.05
The stay was mixed but had several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:38

Property Description

Convenient Location:
Located just 25 minutes from Graceland and 20 minutes from Memphis International Airport, Courtyard Memphis Collierville offers easy access to key attractions.

Modern Amenities:
Enjoy the indoor pool, hot tub, and complimentary Wi-Fi in all rooms. The hotel also provides a work desk, coffee maker, and flat-screen TVs for your convenience and entertainment.

Exceptional Services:
Relax in the on-site gym, grab breakfast at the café, or utilize the concierge, laundry, and dry cleaning services. Experience comfort and convenience during your stay at Courtyard Memphis Collierville.

Book now for a memorable and hassle-free stay at Courtyard Memphis Collierville.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Location

Guest Reviews

8.4
Based on 233 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 7.17
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 9.05
L
Loner couple us
10
2026-08-02 via Nuitee
M
Monica couple us
8
2026-07-08 via Nuitee
L
Leslie family_with_children us
7
Pros:

We had a clogged up vanity sink. Hubby fixed it after we waited on a technician for a period of time.

Cons:

The fridge was powered off and had a smell to it.

2026-05-25 via Nuitee
J
Johan solo_traveller se
6
Pros:

Frukost är inte mycket att ha, tyvärr.

Cons:

Frukosten.

2026-05-10 via Nuitee
J
Jonathan solo_traveller jp
10
2026-04-19 via Nuitee
G
Green solo_traveller us
10
I loved this hotel, friendly staff, clean room.
Pros:

Staff was amazing and super friendly. My room was perfect! My room was spotless and quiet.

Cons:

N/A

2026-03-27 via Nuitee
A
Anna extended_group us
6
It was a clean hotel. Nice staff.
Pros:

The breakfast was average but good. The expresso machine was out of service. The whirlpool tub was really nice. The pool was on the small side. The beds were very comfortable.

Cons:

I wish the staff would have given me a rating card from the bar area. Instead they gave it to the person who was not paying for anything at the hotel.

2026-03-22 via Nuitee
J
Janelle family_with_children us
7
Pros:

Nice, clean room.

Cons:

No free coffee, no blow dryer in the room. Went to.counter and was given what ended up to be a broken dryer. I feel like the value is not there when you are being charged as much as other like hotels but at others you get a free bagel at Courtyard you pay $8 and have to.wait for it because 15 other people are ordering breakfast also. It was a weird mix of trying to be a restaurant, but not.

2026-02-26 via Nuitee
L
Lisa solo_traveller us
10
2026-02-22 via Nuitee
L
Lisa family_with_children us
8
Pros:

It was a nice and comfy place.

Cons:

Overpricing on drinks and snacks. $6 for a bottle of water .

2026-01-19 via Nuitee
C
Chelsi family_with_children us
10
2026-01-19 via Nuitee
B
Brant solo_traveller us
9
2026-01-19 via Nuitee
D
david couple us
8
Average
Pros:

Average

Cons:

Toilet seat was very loose and nothing but beer and wine in the bar!

2026-01-18 via Nuitee
L
Laura couple us
10
2025-12-10 via Nuitee
J
Jonathan solo_traveller jp
10
2025-10-29 via Nuitee
M
Monica couple us
7
Cons:

Weekend our room was not clean.
Hotel services were limited due to a management/ ownership change. Staff was excellent and were very helpful. Bistro management/ chef was very helpful considering all of the changes and limitations.

2025-10-07 via Nuitee
A
Anthony Hogan solo_traveller us
1
By far one of the worst hotel experiences I’ve ever had!
Pros:

The only positive was that the front desk accommodated a late checkout, as I was in town for a funeral and unable to leave by noon.

Cons:

The HVAC unit was so noisy that I had to turn it off just to fall asleep. Unfortunately, my rest was still disrupted by the sound of the guest upstairs — their TV, shower, and later even their snoring — all of which made for a terrible night’s sleep.

2025-10-05 via Nuitee
H
Heather family_with_children us
9
2025-10-04 via Nuitee
J
Jasper
10
Pros:

Great stay

2025-09-18 via Nuitee
M
Michelle family_with_children us
8
A great place for a family or solo traveler to stay.
Pros:

The location is very convenient and the room was spacious and comfortable. Additionally, there is ample close, free parking.

Cons:

I had prepaid through booking.com but when I arrived it was not recorded with the hotel. I had to pay a second time to check in and then spend 30-45 minutes having booking.com call the hotel to get it fixed. That said, when the manager arrived on duty she was wonderful and the mix up was remedied.

2025-09-07 via Nuitee