SpringHill Suites Louisville Downtown

Hotels
•
SpringHill Suites
8.1 (655 reviews)
132 East Jefferson , Louisville , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean room
Cons:
Uncomfortable mattresses
High parking fees
Poor breakfast quality

Categories

Cleanliness
7.93
Some reviews mentioned cleanliness issues, such as the dirty toilet seat and an overall mixed perception.
Service
8.9
Friendly staff and helpful front desk service were noted positively.
Location
9.44
Numerous comments highlighted the excellent location of the hotel.
Room Quality
7.39
Negative comments about uncomfortable mattresses and room layout affected the perception of room quality.
Amenities
7.92
The pool being too cold and breakfast options being inadequate lowered the rating for amenities.
Value for Money
7.88
Concerns about the high parking fee and the lack of guaranteed parking affected value perception.
Food and Beverage
6.93
Reviews criticized breakfast quality and variety, leading to a lower rating.
Overall Experience
8.4
While there were significant issues, the overall experience remains above average due to positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:12

Property Description

Convenient Location near Convention Center

Luxurious Suites with Modern Amenities

On-Site Gym and Indoor Pool

Experience comfort and convenience at our hotel just steps away from the Kentucky International Convention Center. Our suites are equipped with top-notch amenities like a microwave, refrigerator, and iPod docking station. Start your day with a complimentary continental breakfast before taking a dip in the indoor pool or breaking a sweat at the on-site gym. Safety deposit boxes and laundry facilities are also available for your convenience. With Louisville Slugger Field and the University of Louisville in close proximity, your stay at Louisville Downtown SpringHill Suites promises to be both enjoyable and memorable. Book now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 19 per day.

Location

Guest Reviews

8.1
Based on 655 reviews
Cleanliness: 7.93
Service: 8.9
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.4
A
Amy • couple • us
1
2026-05-16 • via Nuitee
C
Carol • couple • us
10
It was very pleasant
Pros:

Easy to get to

Cons:

N/A

2026-05-16 • via Nuitee
R
Raffaele • solo_traveller • us
7
Pros:

I had a good stay overall. The room and bed were comfortable, and the breakfast was very good, with variety even though it didn't change much from day to day

Cons:

Later in the week the pool AND THE GYM were taken over by young kids, making them unusable at times.
Front desk service needs improvement — communication at check-in was unclear. For example I was charged $60 that was not properly explained (later found to be a security deposit), the man could only say "room, it's for the room" well duh

2026-05-15 • via Nuitee
S
Shaina • solo_traveller • us
9
Pros:

Convenient location. Friendly, helpful staff. Very clean. Great breakfast with lots of options.

Cons:

The pillows were pretty pitiful.

2026-05-13 • via Nuitee
T
Terrance • family_with_children • us
10
2026-05-01 • via Nuitee
K
Katie • family_with_children • us
10
2026-04-28 • via Nuitee
P
Patricia • solo_traveller • us
10
Pros:

Very clean,amazing staff,good breakfast,super comfy beds,and walking distance to lots of sites

Cons:

After paying that price for one night paying 25 for parking was disappointing

2026-04-28 • via Nuitee
M
Malgorzata • family_with_children • us
10
One of the best hotels I’ve ever stayed at.
Pros:

I liked the modern look and layout of the room. It was super clean and comfortable.

2026-04-26 • via Nuitee
A
Angela • solo_traveller • us
10
Pros:

Close to downtown, events. Clean. Love the breakfast.

Cons:

Nothing. It was a great stay.

2026-04-23 • via Nuitee
C
Charles • couple • us
7
Mostly great.
Pros:

Breakfast was great

Cons:

None of the USB outlets worked. Very disappointed with that. Couldn't charge my phone and missed an alarm.

2026-04-23 • via Nuitee
E
Endry • family_with_children • us
1
Pros:

Nada

Cons:

La recepcionista pésima grosera y mal educada muy poco profesional nunca volvería a ese lugar

2026-04-22 • via Nuitee
M
Milessa • couple • us
9
2026-04-20 • via Nuitee
S
Scott • solo_traveller • us
7
Great stay at Stayhill Suites in Louisville. The room was very clean, and the hotel sits in a convenient location close
Pros:

Room was clean

Cons:

Property in general is out dated

2026-04-20 • via Nuitee
A
Ambe4 • solo_traveller • us
8
2026-04-20 • via Nuitee
2
24411474c643714d75a710a39cf9547a • family_with_children • us
6
2026-04-18 • via Nuitee
C
Christina • extended_group • us
9
2026-04-11 • via Nuitee
B
Bair • couple • us
8
2026-04-05 • via Nuitee
M
Micah • family_with_children • us
8
Pros:

The room was great and my kids really enjoyed the pool we only stayed one night!

2026-04-05 • via Nuitee
M
MaryAnn • family_with_children • us
6
Pros:

Location

Cons:

Running out of food during breakfast time. Paying for parking

2026-04-04 • via Nuitee
C
Carissa • family_with_children • us
7
2026-03-30 • via Nuitee