azuLine Hotel Bahamas y Bahamas II

Hotels
7.3 (1391 reviews)
Avenida Europa, s/n , El Arenal , es

Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good facilities
Comfortable rooms
Cons:
Poor food quality
Rude service from some staff
Inconvenient location

Categories

Cleanliness
6.94
Some reviews highlighted cleanliness positively, but one mentioned hair on the bed suggesting issues.
Service
7.91
Overall, guests reported friendly and helpful staff, but there were some reports of rudeness.
Location
7.45
Several reviews indicated the hotel was a bit far from the center, affecting overall satisfaction.
Room Quality
7.4
Rooms were generally noted to be comfortable but had issues such as poor air conditioning.
Amenities
7.93
Positive remarks about the pool and various common areas, though some amenities were reported missing.
Value for Money
7.39
Good value seen in some reviews, yet issues with certain amenities might affect perception.
Food and Beverage
6.44
Reports of the food being poor and some guests choosing to eat out indicated dissatisfaction.
Overall Experience
6.91
Mixed experiences noted, but many found the hotel enjoyable despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:22

Property Description

Luxurious Accommodations
AzuLine Hotel Bahamas offers air-conditioned rooms with balconies, most with stunning views of the sea, swimming pool, or pine forest. Each room is equipped with satellite TV for your entertainment.

Entertainment for All
Enjoy a varied entertainment program for both adults and children at our hotel. From a games room with pool table and arcade games to daily shuttle service to Arenal Beach, there's something for everyone to enjoy.

Culinary Delights
Indulge in international cuisine at our buffet restaurant or grab a drink at one of our two bars. With additional dining options just a short walk away on the seafront promenade, you'll never run out of choices.

Experience the perfect blend of relaxation and excitement at AzuLine Hotel Bahamas. Book your stay now for an unforgettable getaway.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

All guests are subject to house rules. Failure to comply with these rules may result in the property's refusal to admit guests.

The property will charge the first night of booking after a reservation has been made.

A free daily shuttle service to Arenal Beach is offered in Summer Season.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and costs EUR 5 per 24 hours.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 1391 reviews
Cleanliness: 6.94
Service: 7.91
Location: 7.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 6.44
Overall Experience: 6.91
L
Lilli solo_traveller it
8
2026-08-07 via Nuitee
A
Angela family_with_children ch
9
2026-08-06 via Nuitee
K
Karen family_with_children ch
1
The worst hotel experiences we have ever had
Pros:

Unfortunately, nothing. The hotel was overcrowded and noisy. Despite paying for an all-inclusive stay, I had to leave the hotel to buy water because the bar queues were extremely long.

Cons:

We chose this hotel because the room was advertised with air conditioning, but when we arrived at around 10:00 PM, it was not working. The room was extremely hot (around 33°C), and despite informing the staff immediately, we were told there was no other room available and that the air conditioning could not be repaired that night. The only solution offered was a fan, which was completely inadequate.

The room was also poorly maintained and not properly clean. The door handle was broken, and the overall condition of the accommodation was far below what was advertised.

We spent an almost sleepless night, which was especially difficult as we were travelling with our young child. What disappointed us the most was the lack of concern and willingness from the staff to resolve the situation.

I have attached a video showing that the air conditioning appeared to be switched on, but the external unit was completely non-functional.

Overall, the accommodation did not match the description on Booking.com, and this was the worst hotel experiences we have ever had. I hope Booking.com will investigate this matter and consider appropriate compensation.

2026-08-06 via Nuitee
J
José Antonio Iturrioz solo_traveller es
8
Pros:

El tener todo incluido

Cons:

Hormigas en el baño

2026-08-05 via Nuitee
M
Milescu family_with_children de
7
2026-08-04 via Nuitee
P
Perez Verdejo couple es
7
2026-08-04 via Nuitee
C
Christelle family_with_children ch
8
2026-08-02 via Nuitee
C
Claris solo_traveller be
10
Pros:

Vriendelijk personeel
Goede ligging
Aangenaam en proper
Heel lekker eten voor ieders wat.

Cons:

Niets

2026-08-02 via Nuitee
C
Carina couple se
5
2026-07-24 via Nuitee
G
Gema couple es
7
Bien
Pros:

La amabilidad de los trabajadores

Cons:

Faltaba un poco de limpieza, habia algunas sabanas sucias y algun bicho por el pasillo.

2026-07-23 via Nuitee
F
figuerola solo_traveller es
7
2026-07-23 via Nuitee
M
Manzala family_with_children ch
8
War gut
Pros:

Sauberkeit war gut ins Hotel

Cons:

Nur die Besteck und die Teller waren nicht immer so sauber

2026-07-23 via Nuitee
S
Stephanie solo_traveller gb
1
Cons:

There were cockroach where they were cooking and the air con vent was absolutely covered in dust. I had to leave after less than two hours due to this.

2026-07-22 via Nuitee
B
bogdan Florian couple de
7
Cat de cat ok
Pros:

Personalul

Cons:

Camerele nu sunt precum în poze

2026-07-21 via Nuitee
R
Rozyt3 solo_traveller lt
7
Vienai nakčiai neblogas. Ilgiau nenorėtume čia likti.
Pros:

Kambarys švarus, tvarkingas ir patogus. Gera vieta mieste. Netoli oro uosto.

Cons:

Maistas nepatiko, pasirinkimas nedidelis. Užkandžiai tarp pietų ir vakarienės prasti, jei jų iš vis būna likę. Kokteiliai neskanūs, pasirinkimas mažas. Kambariuose ne kondicionierius o tiesiog vėjelis. Kambario. Neatvėsina pakankamai.

2026-07-21 via Nuitee
H
Hendrik-jan solo_traveller nl
3
Pros:

Bij aankomst in het hotel was het receptie personeel vriendelijk.

Cons:

In het bed waren de veren van het matras te voelen. Daarnaast paste de douchekop niet in de houder waar deze normaliter ingehangen wordt. Je moest deze daarom vast houden.

Het diner viel daarnaast tegen, een ieder liep door elkaar heen waardoor het erg druk werd. Tevens zat er aan het eten weinig smaak en was er nihil keuze.

Al met al:
Qua prijskwaliteitsverhouding krap aan voldoende. Buffet, comfort en hygiëne onvoldoende.

2026-07-20 via Nuitee
E
Emma couple fr
10
hôtel rassurant et propre
Pros:

la propreté, la disponibilité du personnel, l’emplacement etc..

Cons:

les coussins du lit

2026-07-20 via Nuitee
A
Anne family_with_children es
4
2026-07-20 via Nuitee
P
Paulina couple pl
10
2026-07-20 via Nuitee
K
kuldeep couple pt
8
2026-07-19 via Nuitee