Extended Stay America Suites - Columbia - Greystone

Hotels
•
Extended Stay America Suites
6 (344 reviews)
180 Stoneridge Dr. , Columbia , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Cons:
Amenities
Food and Beverage

Categories

Cleanliness
7.46
The room was very clean, but there were concerns about the cleanliness of common areas due to construction.
Service
6.93
The check-in process was smooth and professional, but the overall service experience was hindered by management's lack of attention during construction.
Location
8.47
The hotel is close to everything, providing a convenient location.
Room Quality
5.42
Although clean, the room had issues like a non-working TV remote and missing amenities.
Amenities
4.45
The absence of soap, coffee maker, and refrigerator negatively impacted the stay.
Value for Money
5.41
Overall value was questionable due to the construction chaos and missing services.
Food and Beverage
3.46
No breakfast available during the stay, which was a major downside.
Overall Experience
6.43
Mixed feelings due to the balance of positive and negative aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:17

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America - Columbia. Cook your favorite meals just like at home during your longer stay.

Complimentary Amenities
Enjoy free WiFi, parking, and local phone calls at our hotel. Start your day right with a grab-and-go breakfast served daily, and take advantage of the laundry and ironing facilities provided for your convenience.

Convenient Location
Located just a short drive from Riverbanks Zoo and Garden, our hotel is also close to the University of South Carolina. Explore the nearby attractions and unwind in comfort at Extended Stay America - Columbia.

Book now for a delightful extended stay experience at our hotel!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6
Based on 344 reviews
Cleanliness: 7.46
Service: 6.93
Location: 8.47
Room Quality: 5.42
Amenities: 4.45
Value for Money: 5.41
Food and Beverage: 3.46
Overall Experience: 6.43
M
Moore • solo_traveller • us
10
Pros:

Location and vicinity to the store.

Cons:

Too short of a stay not enough time in a day.

2026-05-23 • via Nuitee
J
JOHN • solo_traveller • us
1
Pros:

I drove all the way out there, waste my gas and couldn't even get in because you got the wrong car on file and that was crazy that there for an hour, then had to cancel it and find another room, I drove 10 hours from cancel Florida has to get turned around. That's crazy.

Cons:

Not a d*** thing, sure.

2026-05-14 • via Nuitee
L
Lee • solo_traveller • us
2
Disappointment in SC
Pros:

Nothing

Cons:

Blood on bathtub grout, no couch or comfortable chair to sit, no dresser, no utensils in kitchen. I found a stale pack of crackers above microwave and the microwave had condensation in it like it was just used upon checking in.😡no extra blankets and not enough towels or toilet paper was in room.

2026-05-08 • via Nuitee
B
Bernd • solo_traveller • de
10
Cons:

Entgegen der Leistungsbeschreibung gab es überhaupt keine Küchenutensilien, kein Fön, kein Toaster und auch kein Frühstück.

2026-04-16 • via Nuitee
S
Shawnee • family_with_children • us
7
Pros:

Room was clean and beds were comfortable.

Cons:

The hallway was very dirty, with multiple trash bags and a very unpleasant smell.

2026-04-06 • via Nuitee
S
Sha-Quana • couple • us
1
Pros:

Nothing was great about the property had to ask for a refund and find another place to stay

Cons:

Entire bed and floors was not clean dirty sheets on bed and bug problem

2026-04-06 • via Nuitee
T
Teresa • couple • us
1
Pros:

nothing!

Cons:

I need to speak on my experience with Booking.com because this situation was handled very poorly.

After arriving at a hotel in Columbia, SC around 1:30 AM for a reservation I had already paid for through Booking.com, the hotel refused to check me in unless I paid again. I immediately contacted Booking.com, and the representative even called the hotel directly while I was present. The issue was confirmed in real time.

Despite this, no immediate resolution was provided. I was left without a room in the middle of the night and had to leave and drive home.

What’s even more frustrating is that the cancellation and refund process was not initiated until the next day — after I had already called and followed up again myself.

In situations like this, where a customer is actively being denied service for a prepaid reservation, action should be taken immediately — not delayed until the following day. No one should have to chase down a resolution after already dealing with a stressful situation late at night.

I do appreciate that the booking was eventually canceled, but the lack of urgency and support in the moment is disappointing.

Customers rely on Booking.com to advocate for them when issues arise, especially during late-night travel situations. This experience did not reflect that level of support.

I hope improvements are made so future customers aren’t left in the same position

2026-04-05 • via Nuitee
T
Tomeka • extended_group • us
10
The hotel was very nice with great staff.
Pros:

The rooms are spacious and very clean. Staff was super nice.

Cons:

Paying for parking per night.

2026-04-05 • via Nuitee
W
Whitney • solo_traveller • us
9
Well worth the money
Pros:

Every thing was great

2026-03-16 • via Nuitee
M
Meghan • couple • us
6
In a pinch surprise
Pros:

The room was as picutured; we were a little put off by the check-in process, but the room was lovely and it was nice to have a larger fridge in the room!

Cons:

Tub drain didn't work. There was no breakfast; we left @ 8:30 am and were disappointed, this was a deciding factor. The rooms around ours were very loud, all night long and not conducive to a good night's rest

2026-03-09 • via Nuitee
J
John • couple • us
10
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
J
Jamal • couple • us
10
2026-03-01 • via Nuitee
L
Lakeem • couple • us
8
2026-01-20 • via Nuitee
L
Lekisha • family_with_children • us
9
2026-01-19 • via Nuitee
T
Tamika • couple • us
10
Pros:

💯

2025-12-19 • via Nuitee
F
Frances • family_with_children • us
10
Pros:

Very nice experience! The hotel is close to everything and the atmosphere was relaxed.

2025-11-03 • via Nuitee
K
kearse • extended_group • us
1
2025-10-25 • via Nuitee
E
Elmore • solo_traveller • us
5
Didn't really enjoy my stay
Cons:

The pillows were to soft, could hear everything, temperature would not get right, towels not big enough, it was paint on the floors just overall wasn't a good experience

2025-10-19 • via Nuitee
A
ari • partner
4
Pros:

There was a dead roach in bathroom

2025-10-10 • via Nuitee
J
Jorge • family_with_children • us
8
2025-10-04 • via Nuitee