Extended Stay America Suites - Chesapeake - Crossways Blvd

Hotels
Extended Stay America Suites
8 (550 reviews)
1540 Crossways Boulevard , Chesapeake , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Helpful service
Cons:
Cleanliness issues
Unpleasant odors
Poor breakfast quality

Categories

Cleanliness
6.58
Multiple guests reported bugs and odor issues in their rooms, indicating cleanliness was a problem.
Service
9.55
Guests consistently praised the staff for being excellent and helpful throughout their stay.
Location
9.59
The location was highlighted as perfect, with easy access to shopping and restaurants.
Room Quality
7.54
Several issues were reported, including outdated rooms and safety concerns related to the locking mechanisms.
Amenities
8.07
The hotel offered cooking facilities, but many guests complained about the lack of a decent breakfast.
Value for Money
8.53
Overall, guests felt that despite certain issues, the value was decent for the price.
Food and Beverage
5.58
The breakfast options were heavily criticized as poor and nonexistent.
Overall Experience
8.55
Despite the reported issues, many guests had a generally positive experience owing to staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:38

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a stovetop, microwave, and fridge in every room at Extended Stay America - Chesapeake, perfect for longer stays.

Complimentary Grab-and-Go Breakfast
Start your day right with a free breakfast including breakfast bars, muffins, hot cereal, coffee, and tea, ensuring a hassle-free morning routine.

Convenient Amenities and Attractions
Benefit from free WiFi, 24-hour front desk, laundry facilities, and close proximity to attractions like the Chesapeake Convention Center and Virginia Aquarium.

Book now for a comfortable and convenient extended stay experience at Extended Stay America - Chesapeake!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 550 reviews
Cleanliness: 6.58
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 5.58
Overall Experience: 8.55
C
Chris solo_traveller us
1
Cons:

Upon arrival, I was informed that although I had a reservation, I did NOT get a room. I was told that due to staffing issues, 17 rooms were not cleaned, so they could not be used. I hope I will not be charged. I spent two hours driving around looking for another hotel room in the area. As I drove 5 hours to get to to this location. The staff at Extended Stay was ABSOLUTELY no help. They just said sorry, no rooms you are on your own.

2026-05-18 via Nuitee
D
David couple us
5
2026-05-09 via Nuitee
K
Kenneth couple us
1
Very bad
Pros:

Nothing

Cons:

Nothing handicap accessible areas, I had to go somewhere else because they only had stairs and I can’t climb stairs. When I booked this I thought they had elevators which they didn’t. Then I asked if they had any rooms on the first floor, which they didn’t. As I said I ended up going to another hotel. To say I was disappointed is an understatement.

2026-05-08 via Nuitee
A
Amy solo_traveller us
5
2026-05-07 via Nuitee
Z
Zantavion solo_traveller us
1
NASTY NASTY NASTY
Pros:

When it was time for me to checkout!!!!

Cons:

Everything!!!!

2026-05-07 via Nuitee
K
Kesha solo_traveller us
10
2026-05-02 via Nuitee
K
Kesha solo_traveller us
7
2026-05-02 via Nuitee
K
Kesha solo_traveller us
7
2026-05-02 via Nuitee
K
Kesha family_with_children us
7
2026-05-02 via Nuitee
K
Kesha family_with_children us
7
2026-05-02 via Nuitee
K
Kesha solo_traveller us
6
2026-05-02 via Nuitee
S
Shaun couple us
1
I didn’t stay walk in room and walked out it was disgusting
Pros:

Nothing

Cons:

Everything

2026-04-29 via Nuitee
S
shavonne couple us
7
2026-04-27 via Nuitee
S
Shemika couple us
1
it very close too the job it was nasty places carpet well was nasty asnasty
Pros:

it was close too the job

Cons:

Nothing

2026-04-24 via Nuitee
M
maureen couple us
1
PLACE TO SLEEP
Pros:

LOL ONLY HAD 1 COFFEE CUP AT 8AM, GRAB N GO MUFFINS

Cons:

ROOM HAD NO CURTAIN ON WINDOW HAD TO PUT A BLANKET UP, NOTHING IN ROOM. HAIR DRYER, IRON, KITCHEN WARE, COFFEE/TEA MAKER, RADIO, TOASTER, CARPET, PHONE DIDNT WORK, NO CLOCK. BATTERY ON DOOR LOCK WAS LOW TOOK ME ATLEAST 3 TO 5 MINTUES TO GET IN ROOM, HAD TO GET KEYS CHANGE TO GET IN THEY DIDNT WORK. I DONT THINK THAT ALL THE ROOMS WERE THIS WAY BUT UNFORTUNATELY THE ONE I STAYED IN WAS, I ASKED TO BE MOVED BUT WAS TOLD NO OTHER ROOMS WERE AVAILABLE, BED WAS OK ONLY 3 PILLOWS FOR 2 PEOPLE. O YEA NO HEAD BOARD BEHIND BED NO PICTURES ON WALL BUT NAILS WERE STICKING OUT WERE THEY USE TO BE, I DO HAVE PICTURES BUT I THINK YOU GET THE IDEA, PAID 127.34 SURSPOSE TO BE GETTING A 60.00 REFUND WE WILL SEE

2026-04-24 via Nuitee
M
Marion solo_traveller xa
10
2026-04-20 via Nuitee
K
Kesha solo_traveller us
7
Pros:

The staff very friendly

Cons:

The shower water does not get hot !

2026-04-19 via Nuitee
S
Sonya solo_traveller us
8
2026-04-18 via Nuitee
M
Megan couple us
1
Not worth it
Pros:

The location

Cons:

The room was disgusting. Horrific smell, roaches in the bathroom, the door didn’t shut all the way, and the had to use hair clips to close the curtains.

2026-04-16 via Nuitee
D
Derrick solo_traveller us
4
Pros:

The convent to everything

Cons:

There was roaches and the bathroom was nasty and it had this smell of dogs

2026-04-15 via Nuitee