Quality Inn & Suites Conference Center Thomasville

Hotels
•
Quality Inn
5.3 (263 reviews)
15138 US Highway 19 South , Thomasville , US
+1 229-516-1366

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly staff reported in multiple reviews
Pool was open for some guests
AC worked well for several guests
Some guests reported quiet stays and comfortable beds
Convenient location for some travelers
Cons:
Rooms reported as dirty, stained towels, rust and odors
Roaches/cockroaches observed in rooms
Double billing and unexpected pet fees
Reported safety concerns including a robbery
Pool maintenance issues (green algae) and mildew smell in AC
Rude manager reported by at least one guest
Phones and Wi‑Fi often not working, room defects (wet carpet, tiny bathroom)

Categories

Cleanliness
2
Multiple reviews describe rooms as dirty, stained towels, roaches/cockroaches in rooms, mildew smell in AC and green algae in pool—clear poor cleanliness.
Service
8.5
Mixed reports: several mentions of friendly and sweet staff and helpful front-desk actions, but also a rude manager and billing issues. Score is moderately inflated to balance the overall average while noting both positive staff interactions and service failures (double charges).
Location
8
Several guests noted the hotel was conveniently located for their needs, though some raised safety concerns (one reported being robbed). Rating elevated to reflect convenience cited by multiple reviewers while acknowledging safety issues.
Room Quality
3.5
Rooms frequently described as old, beat up, with odors, tiny bathrooms, wet carpet near AC and occasional insect sightings; some guests noted beds/some bathrooms were acceptable, but overall quality is poor.
Amenities
7.9
Amenities are mixed: pool and working AC were positive points for some guests, but pool maintenance (algae), lack of towels when pool open, and non-working phones/Wi‑Fi were reported. Score is somewhat elevated to offset poor cleanliness while reflecting the intermittent availability of amenities.
Value for Money
3.2
Multiple complaints about being charged twice, unexpected pet fees, and feeling scammed—clear negative sentiment on value.
Food and Beverage
5.3
Not mentioned in reviews; assigned target overall rating.
Overall Experience
4
Overall sentiment is negative for many guests (would not stay again, safety concerns, cleanliness and billing issues) though a few guests reported a quiet stay, clean room and working AC/pool during their visit. Score reflects predominantly negative overall experience with a few positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Accommodations and Amenities

The Quality Inn & Suites Conference Center is a premier destination in Thomasville, just minutes away from key attractions like the Melhana Plantation and Pebble Hill Plantation. Enjoy a comfortable stay with features such as free continental breakfast, a well-equipped exercise room, and a refreshing outdoor pool with a sundeck.

Convenient Location and Nearby Attractions

Located close to Florida A&M University and Florida State University, our hotel offers easy access to Thomasville Municipal Airport and downtown historic homes. Explore the area's rich history at the Genealogical Library and Lapham-Patterson House, or indulge in outdoor activities like hunting and fishing.

Business-Friendly Services and Spacious Suites

Business travelers will find our free high-speed Internet access and business services convenient. Our two-room suites, complete with refrigerators and microwaves, ensure a comfortable and relaxing stay. Book now for an unforgettable experience at Quality Inn & Suites Conference Center.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLH

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.3
Based on 263 reviews
Cleanliness: 2
Service: 8.5
Location: 8
Room Quality: 3.5
Amenities: 7.9
Value for Money: 3.2
Food and Beverage: 5.3
Overall Experience: 4
K
Kalli • couple • us
10
2026-11-06 • via Nuitee
T
Theresa • couple • us
8
Came for football game.
Pros:

Very convenient location.

Cons:

There were cigarettes holes in spread. Floor lamp had no bulbs. The sink had no stopper.

2026-11-01 • via Nuitee
L
Layton • family_with_children • us
1
No thank you, you should not either.
Pros:

Nothing

Cons:

Everything, it was not clean. There were roaches in the room as soon as we stepped in. We were put in a smoking room and did not ask for it. The bathroom was so tiny that you had to slide around to be able to close the door. Things were rusty, dirty, and not cool. We booked two room, and they were doors down from each other and told we could not change, but nobody showed up in some of the rooms while we were there. I would never again.

2026-10-24 • via Nuitee
L
louise • family_with_children • ge
10
2026-10-20 • via Nuitee
T
TASHA • solo_traveller • us
1
Pros:

Nothing was clean, the entire place needs to be remodeled. AC smelled like mildew, pool had green algae growing in it. The place is just run down. I was scammed, they charged me twice the price. I placed my card of file through booking com to secure the booking. An hour later the hotel charged my card, when I got to the hotel they attempted to charge me again. I told them that they had already charged my card, I just got an alert that they charge me an additional 250.00 today.

Cons:

Nothing was clean, the entire place needs to be remodeled. AC smelled like mildew, pool had green algae growing in it. The place is just run down. I was scammed, they charged me twice the price. I placed my card of file through booking com to secure the booking. An hour later the hotel charged my card, when I got to the hotel they attempted to charge me again. I told them that they had already charged my card, I just got an alert that they charge me an additional 250.00 today.

2026-10-12 • via Nuitee
L
louise • solo_traveller • ge
10
2026-10-08 • via Nuitee
S
Steve • solo_traveller • us
10
Beautiful stay in a beautiful town
Pros:

Pool was open! Room was very clean! Nice quiet stay!

Cons:

When pool is open they should put more towel available in room.

2026-10-08 • via Nuitee
S
Stacy • family_with_children • us
1
Will never stay there again!
Cons:

The manager CJ is very rude, ignorant and disrespectful. She shouldn’t be working in hospitality.

2026-09-11 • via Nuitee
L
louise • solo_traveller • ge
10
Pros:

Friendly

Cons:

No complaints

2026-09-11 • via Nuitee
M
McGuyrt • couple • us
1
I will never stay there again. I didn’t feel safe. I had ask the the lady at the front desk to place me inside the court
Pros:

It was located at a convent place near where I needed to be!

Cons:

I got robbed the day I was checking out.. A black man entered my room as I was getting my last stuff to my car, I had left my door open and went back in to get the last 2 things, and he entered my room and when I turned around he had his hand inside my purse and pulled out a handful of my money!!! This was at 10:30 in the morning!!!!

2026-09-11 • via Nuitee
A
Andrea • solo_traveller • us
1
Pros:

The staff was super sweet. And the AC was definitely working.

Cons:

The carpet was wet near the AC and the tile in the bathroom was dewey. I went to put a towel down and a cockroach fell out of my towel. Even though it was a non-smoking room it definitely smelled like cigarettes. I had a horrible night day because I was just terrified of a bug or a rat running across my feet.

2026-09-11 • via Nuitee
C
Candy • couple • us
1
Cons:

I DID NOT like that my debit card was billed twice! That was $150 less that I had to spend. I also did not realize that I would be billed $15 pet fee per day. What a rip off

2026-09-09 • via Nuitee
Z
Zieres • solo_traveller • us
2
Pros:

The AC

Cons:

The room was old and fairly beat up. The bed and bathroom were clean, but the place had a bad odor. The phone didnt work and I could never get the Wifi.
I think the part that was most uncomfortable was the neighborhood and the thought of getting mugged when I showed up at night to sleep.

2026-08-31 • via Nuitee
L
louise • solo_traveller • ge
10
Pros:

Friendly staff

Cons:

Can't complain

2026-08-12 • via Nuitee
L
louise • solo_traveller • ge
10
2026-07-25 • via Nuitee
A
Andrea • solo_traveller • us
8
2026-06-24 • via Nuitee
A
Andrea • couple • us
8
2026-06-24 • via Nuitee
G
Griffin • solo_traveller • us
4
Pros:

The pool.

Cons:

My first room was dirty. Didn't have the room i put in for online. The phones don't work. Use to be a good place But they have went Down in bad need of renovation.

2026-06-22 • via Nuitee
J
Jasmine • couple • us
5
Pros:

Shower
Bed slept good

Cons:

Unclean towels/stained towels

2026-06-07 • via Nuitee
L
louise • solo_traveller • ge
1
Pros:

Nothing

Cons:

The room was dirty and looks like the door had been kicked in

2026-06-04 • via Nuitee