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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Outdoor pool - seasonal
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Kid meals
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Electric vehicle charging station
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience modern and spacious rooms at Hotel Puerta de Bilbao, each equipped with a plasma TV and free Wi-Fi. Relax in comfort with a private bathroom and hairdryer provided for your convenience.
Relaxation and Dining
Unwind in style at the seasonal swimming pool surrounded by lush gardens and a sun terrace. Indulge in traditional Basque cuisine at the on-site restaurant or grab a drink and snacks at the bar-café.
Convenient Location
Conveniently situated opposite the Bilbao Exhibition Centre, our hotel is just a short drive from the city centre. Explore the nearby Max Shopping Centre or easily access transportation with Ansio Metro Station nearby. Book now for a memorable stay at Hotel Puerta de Bilbao.
Please note that guests must present the credit card used to make the reservation on arrival. If the cardholder is not present at the time of check-in, a different card will be requested to process the payment.
Please note no charges will be made on cards in accordance with European PSD2 payment regulations. The Hotel will send the guest a secure payment link
License number: HBI01189Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Sep 13, 2026 until Mon, Jul 5, 2027
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
La habitación muy cómoda, fuimos por unos exámenes.
La piscina genial. Muy bien ubicado.
Localización,cama y limpieza
El ruido de la cisterna del baño es escandalosa se oye mucho
La cercania del metro
El desayuno opcional 20€!!! Que se desayuna??
Me gusta mucho que es muy cómodo y además se come muy bien
Nada
Il parcheggio, grande e ben organizzato, le camere comode e pulite e la disponibilità e la gentilezza dello staff
Niente
Het hotel ligt rustig en toch dichtbij allerlei faciliteiten. Fijne schone en ruime kamers met heerlijke bedden. Heel vriendelijk personeel en scherpe prijs voor alle luxe.
La ubicación y un desayuno aceptable
Cerca del BEC que es donde íbamos. Parking en el hotel con plazas amplias. Habitación grande con bañera y ducha, nevera con botellas de agua de cortesía. La terraza es acogedora y piscina que abren en junio. Aunque los días que estuvimos, fueron los que hizo temperaturas muy altas, y la piscina, estaba bastante llena de gente. Tienen socorrista y te dejan ellos las toallas, para un remojón o tomar algo en su terraza, está genial. También quiero puntualizar que las habitaciones están bastante bien insonorizadas, silencio y tranquilidad. Camas muy cómodas y almohadas, bueno, creo que eso es para gustos, un poco blandas para el mío. No puedo hablar del desayuno buffet, porque nosotros solo tomamos café y algo dulce, en la cafetería del hotel. Bueno, en general todo muy bien, porque cuando llegas y ves una mole de hotel en la entrada de un parque comercial, soplas, pero te sorprende el interior y sus servicios.
Quizás en la cafetería tener para el desayuno algo de comer salado, tortilla de patata, sanwiches, bocadillitos....etc. estaría genial, para los que no quieren hacer grandes desayunos y les gusta empezar el día con algo que no sea dulce.
Mucho
Nada
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