Comfort Suites Elizabethtown

Hotels
Comfort Suites
8.4 (451 reviews)
215 Commerce Drive , Elizabethtown , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Private parking
Heated pool
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good breakfast options
Convenient location
Cons:
Issues with cleanliness
Hot tub and air conditioning problems
Parking difficulties
Negative incident involving staff

Categories

Cleanliness
7.65
Mixed sentiments; clean rooms mentioned but some reviews call the hotel dirty and grimy.
Service
9.15
Staff was frequently described as friendly and excellent.
Location
8.65
Convenient location near the interstate.
Room Quality
8.15
Rooms were generally clean and comfortable, suitable for overnight stays.
Amenities
7.65
Basic amenities were satisfactory, but issues with hot tub and air conditioning noted.
Value for Money
9.15
Reasonable prices for the quality and service received.
Food and Beverage
8.15
Breakfast was good, but some cleanliness issues noted in food areas.
Overall Experience
8.65
Generally positive experiences, despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:06

Property Description

Luxurious All-Suites Hotel in Elizabethtown

Indulge in Comfort and Convenience
Enjoy a relaxing stay with our indoor heated pool, complimentary hot breakfast, and free WiFi. Each suite boasts a 42-inch flat-screen TV, work desk, and most rooms feature a cozy seating area with a sofa bed.

Fitness and Business Amenities
Stay active at our fitness center or unwind on the sun deck. Take advantage of our guest fax and copy services in the meeting room. Additional conveniences include a snack shop, valet cleaning, and on-site laundry facilities.

Explore Nearby Attractions
Conveniently located near Fort Knox, explore the American Legion Park Golf Course, Abraham Lincoln Birthplace Historical Park, and Jim Beam American Stillhouse just a short drive away.

Book your stay at Comfort Suites Elizabethtown for a perfect blend of comfort and leisure.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note the elevator will be inoperable until 24 August 2020.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 451 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 7.65
Value for Money: 9.15
Food and Beverage: 8.15
Overall Experience: 8.65
E
Elizabeth couple us
6
It was ok
Pros:

Good location

Cons:

Kids running the hallways. Did not get the room I booked

2026-06-29 via Nuitee
C
chappell couple us
9
We enjoyed our time together here. Staff was excellent and they were prompt about cleaning the outs.
Pros:

Breakfast was great I only wish they would have had bacon!! And any other flavor of jelly, all grape was not good.

2026-06-22 via Nuitee
S
Shane family_with_children us
1
Worst night on the road ever.
Cons:

We were coming in from Alabama and decided we need to stop because of the tornados, so we stopped just south of Louisville. After reserving online because I did not want to stand at a desk. I had to stand there anyway, fill out paperwork and give another form of payment for a damage deposit. We finally get to the room to discover the remote didn’t work to the tv. Family was exhausted so right to bed. We were woken up early by dogs barking, kids jumping on the bed and screaming. After not sleeping in, we ran down to the “free breakfast “ and it was wiped clean just 8 min after 9. Asked about the non behaving room and if there was any food left. Nothing, just oh I’m sorry. We grabbed our things and back on the road for 3 hours. No discount, no refund, no breakfast. Just back on the road in the same clothes we came in with. Horrible place with zero hospitality.

2026-06-19 via Nuitee
Z
ZABRINA/ROBERT family_with_children us
10
2026-06-08 via Nuitee
K
Kerr solo_traveller us
8
Keeper
Pros:

The room lay out. Bed was comfortable. Room was quiet.

Cons:

No complaints

2026-06-04 via Nuitee
K
Kerr solo_traveller us
8
Home away from home
Pros:

Repeat stay. This is the halfway
point for a frequent destination we were impressed with our first experience so we will continue to stay here for future trips.

Cons:

We have no complaints.

2026-06-04 via Nuitee
R
Rhonda solo_traveller us
10
2026-05-31 via Nuitee
J
jeffrey solo_traveller us
10
Pros:

Comfort suites is always like being at home. Comfortable, warm, and inviting. I always try and stay at a Comfort Inn on my travels. The people who make up the staff are friendly and caring.

2026-05-31 via Nuitee
K
Kelly solo_traveller us
5
We slept good
Pros:

It was all around very nice.

Cons:

We reserved a handicap room. Our room had a doorbell and this qualified it as handicapped. My husband was not able to access the shower the room was expensive

2026-05-29 via Nuitee
E
Eric couple us
3
Cons:

They lied and scammed me out of money said I was smoking in the room But seen me leaving out multiple times had a kid in the room and everything like I don’t get never smoke nothing in a hotel room ever they are scammers try to over charge me I had five charges on my card no way will I be staying again

2026-05-27 via Nuitee
B
Bryan couple us
9
2026-05-25 via Nuitee
R
Rachel couple us
10
2026-05-24 via Nuitee
J
Jeffery family_with_children us
1
Ruined our Day..Uncomfortable beds an dirty stay away
Pros:

The location was the only thing we liked it was closer to everything..

Cons:

We walked in an the floor was filthy dirty had to clean it ourselves..Then went an complained about how dirty it was because the cleaner told us they had no mop..The front desk lady got the manager the manger was nice said they would give us a discount..Next day the lady at the front desk was extremely rude she told us we could call whoever we wanted that it wouldnt help because they arent corporate owned.Because I told her I was calling corporate because she told us she was throwing our stuff out if the room because we was at my grandsons baseball tournament that was the reason we was there an the card I had on file declined which I forgot that card I didnt use anymore..we was at his game we told her we would be back in 1 hour an we would pay an give her the new card ..She was screaming at my husband we needed to come right now or she was throwing our stuff out of the room..The 1st night was paid for an we paid a 75 dollar deposit..The manger the day before said we would get a discount that never happened either..Nasty dirty place an Rude Front desk worker!

2026-05-21 via Nuitee
J
Joshua Saleeby family_with_children us
5
Pros:

Breakfast was stale with lack of options

Cons:

Bathroom wasn't clean

2026-05-12 via Nuitee
C
Christopher family_with_children us
10
2026-05-10 via Nuitee
F
florentino couple us
10
2026-05-07 via Nuitee
J
JAMES couple us
9
Good stuff and nice room
Pros:

Good everything and everyone

2026-05-05 via Nuitee
M
MARY couple us
10
2026-04-29 via Nuitee
S
Sur couple us
9
Very nice for your travel stay
2026-04-25 via Nuitee
J
Joseph solo_traveller us
10
It was an excellent day for one night
Pros:

Convenient location

Cons:

Na

2026-04-23 via Nuitee