Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
Free WiFi
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Dirty pool area

Categories

Cleanliness
8.14
One review mentioned a dirty pool area; otherwise, cleanliness is good as noted by excellent housekeeping.
Service
9.61
Overwhelmingly positive comments about staff warmth and professionalism.
Location
9.15
Fantastic location near Jumeirah Beach and close to many attractions.
Room Quality
9.1
Rooms praised for cleanliness and comfort.
Amenities
9.13
Health and wellbeing center and swimming pool were noted as being in excellent condition.
Value for Money
8.59
Good value related to service and location.
Food and Beverage
9.14
Variety of breakfast options and food quality were highly praised.
Overall Experience
9.11
The hotel met or exceeded expectations for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:20

Property Description

Discover luxury at Amwaj Rotana, Jumeirah Beach - Dubai, where relaxation meets sophistication.

Unwind in Style
Indulge in rejuvenating treatments at our exquisite spa, offering a range of massages and facials tailored just for you. After a day of pampering, take a dip in the outdoor pool or relax in the sauna, all while enjoying our state-of-the-art fitness center.

Gastronomic Excellence
Savor delectable international cuisine at Horizon, All Day Dining, or opt for the convenience of 24-hour room service. With all-inclusive rates available, your culinary journey is both satisfying and stress-free, complemented by refreshing drinks from our poolside bar.

Modern Comforts
Experience unparalleled comfort in our 301 well-appointed guestrooms, featuring minibars, LCD televisions, and private balconies. Stay connected with complimentary Wi-Fi and unwind with designer toiletries in your elegant private bathrooms.

Book your stay today and experience the ultimate getaway!

Important information:

  • There is limited hot water on site.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not permitted at this property.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Transportation

    Car recommended

  • Parking

    Parking height restrictions apply

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 152 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
N
Natasha
10
Pros:

Attentive! All staff were very welcoming from the front desk to the concierge, house keeping and in room dining extremely hospitable, throughly enjoyed it with my parents and would highly recommend

2025-10-11 • via Nuitee
A
Alla
2
Pros:

I don't even know where to start describing how awful this place is. 5 stars it is not, we felt totally scammed, I've stayed in 3 star hotels WAY better than this hell hole. We arrived at 1:30pm (check-in is at 2), the room was not ready. I can sort of understand that but other hotels, especially those claiming to be 5 stars, already have a room available 30 min before the check in. The girl on reception immediately tried to upsell us a more expensive room, then disappeared before checking us in, and we stood by the reception counter for over half an hour, with no-one updating us or showing any interest in us. We had to ask someone else eventually about checking us in, and even though at that point it was well after 2pm, the was some confusion about our room. After we were finally given a room, it was not the room type we booked - we booked a room with a king bed and a double-bed sofa, and we got a room with just two double beds for 3 people. When I called reception and complained, it took them another half an hour to have someone call us back. Then a single bed was delivered to our room (without confirming with us if that arrangement was ok by us), which took all the free space left in the room. The staff person bringing the bed had attitude of being greatly inconvenienced by this demand.
The AC did not work in the room, and it took them over 24 hrs to send someone to look at it. Even after supposedly 'fixing' the AC, it didn't work properly, but it was just enough to cou

2025-10-09 • via Nuitee
M
Mrs Taylor
10
Pros:

Great hotel, rooms are large & clean. Amazing service from all the staff. The room attendants were really thorough and always make sure you have everything you need. The staff at the pool are great too! Location great. Only small downside is the lifts are a bit slow only 3 for 25 floors so can take a while for one to arrive / be empty.

2025-10-08 • via Nuitee
G
GILLIAN MARGARET • family
10
Pros:

Staff at JB Pub were fantastic

2025-10-06 • via Nuitee
C
Claire
10
Pros:

The hotel and the room was extremely clean. The staff were exceptional from greeting you on arrival right through to leaving to come home. Everyone deminstrated the will to help and could not do enough for us.
It was in a fantastic location making it very accessible to a local super market, restaurants, beach and the Ain Dubai.

2025-10-06 • via Nuitee
A
Azraa
10
Pros:

Lovely trip, tram line close by, staff very friendly, room view 10/10. Close to the marina and JBR walk.

Lifts are slow and they could improve by having day beds on the beach. You have to hire an umbrella for the beach.

2025-10-05 • via Nuitee
B
Barry
8
Would Recommend
Pros:

Clean Room. Very friendly staff. Great location.

2025-10-04 • via Nuitee
L
Linda • partner
10
Pros:

Close to the beach & JBR walk with shops and dining options. Good for kids too

Staff very pleasant and helpful. Breakfast buffet excellent

2025-10-03 • via Nuitee
M
mirza • family
10
Pros:

Breakfs was good, liked verity

2025-10-03 • via Nuitee
A
Andréa
8
Pros:

Our room was well cleaned every day thanks to Zeeshan. The pool area was nice and the lifeguards were nice. There are a lot of restaurants nearby. Nice walking paths and close to tram and metro. The only minus was that there are people who park sunbeds with their towels and then disappear for a few hours, that doesn't make it fair for those who actually want to swim and sunbathe by the pool area. The lifeguards should remove those towels and give the beds to others who plan to stay there. Another thing was that we could hear the traffic very well, but nothing you can do about it when you live so centrally.

2025-09-30 • via Nuitee
R
Rashad
10
Pros:

Our housekeeper Zeeshan kept our room clean and made us feel so comfortable. All the staff were very welcoming.

2025-09-23 • via Nuitee
C
Catherine • family
10
Pros:

Fantastic location for Jumeireh Beach - the area around the hotel is great and the walk over to Bluewaters Island is very near. Traffic is busy but that’s because it’s central but taxis are very reasonable. Some people say the hotel is noisy but we found the rooms to be very quiet with excellent housekeeping. The pool was also much bigger than some reviews suggest and the hotel kept the water cool somehow which was a great relief in temps of 40+ degrees

2025-09-14 • via Nuitee
H
HAWABIBI • family
10
Pros:

I have stayed at many five star hotels. And this hotel met all my expectations. I came on holiday with my sisters we booked two sea view rooms for five nights. We will give this hotel a 10 out of 10.

From check in to check out, the service from all the staff at the hotel was excellent. They were polite, friendly and very professional. Our room was cleaned by Furkan everyday and was immaculate.

The health and wellbeing centre and the swimming pool was clean and in excellent condition. We also booked a massage at the hotel.

We booked the breakfast for our stay and the variety of the intercontinental breakfast was excellent.

The sea view room, along with the location of the hotel was great. Everything was either a walking distance or a short taxi if required.

I will strongly recommend this hotel to anyone who wishes to visit Dubai.

2025-09-11 • via Nuitee
F
fatima • family_with_children
8
Pros:

Wonderful hotel

2025-09-10 • via Nuitee
A
Atul • family
10
Pros:

The customer service from every single staff member was 100%. From the second we got out the taxi which was after 1:30 am. Efficient check in
Process then heading to a comfortable room. Have to mention Sultana who really helpful when planning days out and giving us great deals. The concierge service was really helpful as well. In the mornings the lifts were busy for breakfast but the staff member(sorry I can’t remember her name),was doing a great job helping and controlling the lifts. The breakfast choices were incredible from a traditional options to Indian breakfast. Next time I book a holiday in Dubai this is my hotel choice.

2025-09-08 • via Nuitee
N
Nigel • partner
6
Pros:

Pool area dirty

2025-09-07 • via Nuitee
Z
Zaheer • family
8
Pros:

Area around was very good lots of food outlets and shops. Traffic was very busy but there is good tram and metro links

2025-09-03 • via Nuitee
D
David • partner
10
Pros:

This was our third time at a Rotana Hotel in Dubai.
The staff are lovely and go out of their way to help you.
Breakfast was very good lots of choice. Very attentive staff.
JB Gastropub amazing food.
Will definitely return.
Local area very nice with a great choice of restaurants and bars.

2025-08-22 • via Nuitee
A
Ahmad
10
Pros:

Amazing service

2025-08-16 • via Nuitee
F
Fabienne • friends
10
Pros:

Excellence property. Staff is top-notch. I would absolutely stay at Amwaj Rotana again.

2025-08-10 • via Nuitee