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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Pets allowed
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Laundry
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Dry cleaning
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Non-smoking throughout
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Wheelchair accessible
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Outdoor furniture
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Picnic area
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Wine/champagne
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Mountain Retreat in Utica, NY
Nestled in the Adirondack Mountains, the Hampton Inn Utica offers a serene escape with modern comforts. Free Hot Breakfast & Spacious Rooms Start your day with a delicious breakfast and unwind in well-appointed guestrooms equipped with microwaves and mini-refrigerators. Relaxation & Recreation Dive into the indoor pool, hit the fitness center, or catch up on work in the business center. Convenience & Comfort Enjoy in-room coffeemakers, DVD players, and plush Cloud Nine beds. Explore nearby attractions like Turning Stone Casino and Adirondack Scenic Railroad. With easy access to local shops and restaurants, your stay at Utica Hampton Inn promises both relaxation and adventure.
Book now for an unforgettable mountain getaway!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
I like the fact that my granddaughter and niece could go swimming
I didn't like the fact that I accidentally left my jean jacket and I called back on more than one occasion to the hotel and Noone saw it...I had $300.00 in my side right pocket so now I'm out a jacket and money. For years this has been the only place I stayed. I will be making other arrangements to stay elsewhere, I have always trusted staying here now that I don't I won't.
Dirty terrible
The whole facility
Good location. Reasonable price.
Breakfast was good
The pool was closed.
The staff was good but it wasn’t worth the high price
Price should be lower especially since the pool wasn’t available
The hotel is what we expected. We've stayed there before and find it conveniently located. The staff is friendly and the beds are comfortable. The breakfast buffet is okay-cereal, pastries, eggs and some fruit. It meets a need for a quick breakfast that's readily available.
There could be more healthy options on the breakfast buffet. The taxes are ridiculous. For a two night stay, the taxes were over $70. Not the hotel's fault but they increase the cost of the stay substantially.
Very hospitable staff, spacious room, comfy beds, nice fitness center, decent breakfast options.
Close to Highway
When booking they ask my arrival time wich I said 4 we arrived at 4:15 and we still had to wait over an hour for our room to be cleaned. Once we finally got a room it was not clean! Bed was made and it smelled like it was sprayed with air freshener but the toilet was full of other people's waste and paper not flushed. Will not ever book this hotel again
First floor of hotel
The cleaning crew was exceptionally friendly
The new manager at this hotel was lacking any customer service skills. Check-in was a huge hassle due to booking issues with a new employee that had handled it, dont blame her though I believe the lack of training was probably the reason. She made a mistake & the manager felt the need to reprimand in front of everyone as we were checking in. The manager was rude, unprofessional & no concern for customers. Job went to her head if you asked me! Also first time ever in any hotel we were made to leave the pool area for the simply reason my grandchildren were not registered guest.
I love it.
Nothing
Snowed in During The Huge Snow Storm, Best Decision Ever, I Stayed 3 Days and Enjoyed My Entire Stay. The Staff Was Excellent Alexus Stuck Out The Most She Was Really Pleasant, Tentative, And Caring, Breakfast was Yummy, Unlimited Coffee and The Pool Temp Was Perfect. I Also Met Management Tori and I Had to Compliment Her On Alexus and How Great My Stay Was I'm Definitely Coming Back
Loved my stay over all room was very clean, front desk was great! Breakfast was delicious! And I’ll definitely be coming back!
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