Sheraton Columbia Downtown Hotel

Hotels
Sheraton
8.6 (445 reviews)
1400 Main Street , Columbia , us

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Inadequate amenities like furniture and equipment
Some noise issues

Categories

Cleanliness
8.35
Guests mentioned that the rooms were very clean, but some had concerns about furniture configuration and general amenities.
Service
8.85
Staff were described as friendly and attentive, and the check-in process was noted to be smooth.
Location
9.05
Conveniently located near venues and attractions, making it a favorable choice for guests.
Room Quality
8.45
Rooms were comfortable but some noted the odd configuration and lack of seating.
Amenities
8.25
Amenities were described as good but lacking in some areas, such as adequate drawer space and fitness equipment.
Value for Money
8.55
Guests felt the price was appropriate given the location and service, but some were disappointed by missing features.
Food and Beverage
8.65
Food options received positive feedback, particularly from those who tried the breakfast and rooftop bar.
Overall Experience
8.65
Despite some hiccups, most guests enjoyed their stay and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:36

Property Description

Luxurious Accommodations
Sheraton Columbia Downtown Hotel offers bright and comfortable rooms equipped with modern amenities like flat-screen TVs, work desks, and coffee makers, ensuring a relaxing stay for all guests.

Dining Experience
Indulge in a culinary journey at P.O.S.H. restaurant, serving global cuisine and a diverse wine selection. For a more laid-back atmosphere, head to the Rooftop Lounge to enjoy handcrafted beverages with stunning views of downtown Columbia.

Convenient Location
Situated just a stone's throw away from popular attractions like the Columbia Museum of Art and Edventure Children's Museum, our hotel provides the perfect base for exploring the vibrant city of Columbia.

Experience luxury, fine dining, and convenience at Sheraton Columbia Downtown Hotel. Book your stay now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 29 per day.

Location

Guest Reviews

8.6
Based on 445 reviews
Cleanliness: 8.35
Service: 8.85
Location: 9.05
Room Quality: 8.45
Amenities: 8.25
Value for Money: 8.55
Food and Beverage: 8.65
Overall Experience: 8.65
B
Brenda family_with_children us
10
2026-03-25 via Nuitee
T
Tonya solo_traveller us
8
An elegant hotel
Pros:

Lovely hotel and beautiful rooms

Cons:

Location and parking was an inconvenience

2026-03-21 via Nuitee
J
johnsX9701NL Business
10
Columbia business week
Pros:

Great location, bed is awesome. Rooftop bar is great too

2026-03-12 via Tripadvisor
S
ShaeB_11 Family Greensboro, North Carolina
10
Home away from home
Pros:

Our first time staying on the club floor. If you're traveling with a group, it's worth the extra investment to have access to the club lounge. There's snacks, drinks, games, and enough space for everyone to spread out with comfort. My only gripe is there's no microwave to heat up food. Also the breakfast bar should stay open until 10:00 a.m. since check out is not until 11:00 a.m.

2026-03-11 via Tripadvisor
L
Lauren family_with_children us
5
Pros:

The location is great in terms of walking to restaurants and bars.

Cons:

The facilities are older, not updated and the beds are kind of stiff.

2026-03-08 via Nuitee
N
NJN853 Couples Rome, Lazio
8
Great Location & Friendly Staff
Pros:

Perfect location for the mock trial competition. We got a bonus with the street fair today too. Everyone was very accommodating! Thank you

2026-03-07 via Tripadvisor
A
Adventure66339542478 Business
10
The Great
Pros:

I absolutely love staying at the Sheraton Columbia Downtown Hotel. Every time I’m in Columbia, this is where I stay because the experience is consistently incredible. The level of customer service here is truly top tier.

The valet team is always welcoming and professional, and the rooftop staff are fantastic, but what really makes this hotel special is the front desk team. Louis and Mykeshia (I apologize if I’m spelling her name wrong) are truly exceptional. They always remember me when I come in, greet me like family, and make sure I’m taken care of every single time. That kind of genuine hospitality is rare, and they make such a difference in the overall experience.

Because of people like them, this hotel genuinely feels like home when I’m away. The entire staff goes above and beyond, and it’s clear they take pride in making guests feel welcome and valued. I cannot recommend this place enough.

2026-03-03 via Tripadvisor
T
toddpV2019EG Couples
10
Great Place
Pros:

Very nice place and very nice staff.

2026-03-01 via Tripadvisor
M
mpR1634JF Business
10
good and excellent service
Pros:

good and excellent service. room were clean
gym location should be directed in the hotel..

2026-03-01 via Tripadvisor
N
Nolen_Jay Couples Hartsville, South Carolina
8
Real Nice Place
Pros:

Nice and very clean room. Enjoy our stay very much.

2026-02-22 via Tripadvisor
6
671stacim Solo travel
10
Relaxing and enjoying the area
Pros:

The room was cozy and very comfortable. Nice and bright bathroom though could have used some extra counter space. Staff was very helpful and friendly. Room and common areas were very clean however the window in the room could have used some cleaning. Very convenient location! Close to shopping and dining.

2026-02-22 via Tripadvisor
A
A7334QArichardd Business
10
I'll be back
Pros:

Great location. clean room. Very helpful staff.

2026-02-22 via Tripadvisor
V
vwhite10 Couples Fanwood, New Jersey
10
Always a consistent stay
Pros:

This is one of our go-to spots every time we visit our daughter at USC. The rooms are consistently cozy and clean, and the staff are always so welcoming and accommodating. We love the central downtown location, and ending the night with a drink at the rooftop bar has become a favorite tradition of ours."

2026-02-17 via Tripadvisor
5
598st_phs Business
10
Great Experience!
Pros:

Great experience overall. Clean room that was larger than I thought. Great rooftop lounge that served amazing food. Very friendly staff! This might be one. of the nicest Sheratons I've ever stayed in.

2026-02-16 via Tripadvisor
J
joelrI5713DL Couples
10
Relaxing
Pros:

Friendly quite cleanttttttttt

2026-02-14 via Tripadvisor
F
FarAway68010512329 Solo travel Orangeburg, South Carolina
10
Peace
Pros:

Love the area when I am in the downtown area of Columbia

2026-02-13 via Tripadvisor
D
dangW8512LF Business
6
Was kind of ok
Pros:

Room situated near ice machine - was too noisy all night

I needed a luggage cart to take cases down on checkout and staff couldn’t find one nor could they find a member of staff to help me so had to make 4 journeys

Bed was very comfortable
Room requires a walk in shower

2026-02-13 via Tripadvisor
B
Bbsmoak Couples
10
One night in COLA
Pros:

Love the vault for cozy afternoon drink before dinner. Bartender was amazing. Rooms can use some TLC, but king size bed and spacious large bathroom.

2026-02-09 via Tripadvisor
H
Happiness33106419907 Business North Charleston, South Carolina
10
Great hotel in a great location
Pros:

Everything was top notch! Staff is very friendly!!

2026-02-04 via Tripadvisor
S
stanleypF2881FZ Business
10
Wonderful experience and food was delicious and having Starbucks was a positive.
Pros:

It was very pleasurable experience having to spend over 30 days while I transitioned in to a new job. The General manager, Soli Brattanatawira was always helpful to meet specific needs.

2026-01-31 via Tripadvisor