Copthorne Hotel Wellington, Oriental Bay

Hotels
•
Copthorne Hotels
8.4 (4776 reviews)
75 Roxburgh Street , Wellington , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Nice views
Cons:
Cleanliness issues
Outdated facilities
Food quality concerns
Limited parking

Categories

Cleanliness
7.15
Several reviews indicated issues with cleanliness and maintenance in the hotel.
Service
9.15
Most guests described the staff as friendly, although some criticized service inconsistencies.
Location
9.65
The location received high praise for its convenience and scenic views.
Room Quality
8.15
Rooms were generally comfortable but noted as outdated in some reviews.
Amenities
8.15
Amenities were seen as acceptable, but renovation needs were mentioned.
Value for Money
9.15
Location and views were cited as good value; however, renovation needs impact overall value.
Food and Beverage
7.15
Food quality was often criticized, particularly dining experiences.
Overall Experience
8.65
Overall satisfaction was mixed due to cleanliness and service issues, balanced by location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:32

Property Description

Stunning Harbour Views
Guests at Copthorne Oriental Bay are treated to breathtaking views of Wellington Harbour from the restaurant and some rooms with balcony access.

Convenient Location
Located just a 5-minute walk from Te Papa Museum and 2.5 km from the Wellington Cable Car, Copthorne Hotel Oriental Bay Wellington offers easy access to popular attractions.

Excellent Amenities
Enjoy unlimited WiFi, full breakfast buffet, and à la carte dinner at One80° restaurant on the 7th floor with panoramic views. Take advantage of the business centre, guest laundry, concierge service, and complimentary access to Freyberg Fitness Centre.

Book now to experience the perfect blend of comfort and convenience at Copthorne Hotel Oriental Bay Wellington.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, Copthorne Hotel Oriental Bay requires a NZD$50 per night credit card pre-authorization, or a NZD$50 per night cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check-out minus any applicable charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

8.4
Based on 4776 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 9.15
Food and Beverage: 7.15
Overall Experience: 8.65
S
Sonja • family_with_children • de
8
Ordentliches Hotel am Oriental Bay
Pros:

Das Zimmer war wie beschrieben und das Personal sehr freundlich. Die Betten waren sehr bequem und wir hatten eine schöne Aussicht auf Oriental Bay und die Stadt. Am Abend haben wir im Hotel Restaurant ein hervorragendes Beef Wellington gegessen. Die Lage vom Hotel ist sehr gut. In unmittelbarer Entfernung gibt es einen Supermarkt und einige Restaurants und Bars.

Cons:

Es gab zu wenige Parkplätze und auf dem Hotelparkplatz über der Straße, sind die Parkplätze sehr eng aber damit muss man in der Lage wohl rechnen.

2026-02-14 • via Nuitee
J
JSJChampion • family_with_children • gb
7
A hotel in a great location
Pros:

Location, breakfast & staff

Cons:

Facilities and decoration were tired and in need of renovation

2026-02-14 • via Nuitee
B
Birgitte • family_with_children • nz
9
Pros:

Well trained and professionally suited young German receptionist was a delight.
We enjoyed the high quality breakfast items available and the harbour view from the tables.
Overall the hotel and decor is dated, but the beds appear new and are very comfortable.

2026-02-14 • via Nuitee
V
Van der Veen • couple • nz
10
Too easy.
Pros:

Great location for the UB40 concert in the park. Easy and secure parking for our car. Comfy bed and awesome breakfast. We will definitely be back.

Cons:

Nothing. It had everything we needed.

2026-02-14 • via Nuitee
M
Mary • solo_traveller • us
10
Would recommend this hotel to anyone!
Pros:

Excellent location
Fabulous staff

Cons:

It was all good

2026-02-14 • via Nuitee
W
Wilson • family_with_children • nz
9
Pros:

Great location and facilities.

Cons:

All 👍

2026-02-13 • via Nuitee
K
Kevin • couple • nz
9
2026-02-13 • via Nuitee
T
Te Whiu • couple • nz
10
2026-02-13 • via Nuitee
S
Simon • family_with_children • nz
8
Pros:

Handy to town.

Cons:

Expensive!

2026-02-13 • via Nuitee
H
Helena • couple • nz
8
Perfect location
Pros:

Beautiful outlook from rooms

Cons:

Renovating so main reception was unaccessible

2026-02-13 • via Nuitee
I
Ian • extended_group • gb
10
Just what we wanted for a few nights stay
Pros:

Location was good, clean and welcoming

Cons:

Nothing that we didn’t like

2026-02-12 • via Nuitee
N
Nina • couple • au
5
Needs an upgrade
Pros:

The view and location were great.

Cons:

I just thought for the price it should have been really great. It was very tired and in desperate need of an upgrade.
Despite that I had a lovely stay, but that was more about who I was with, not where we were staying.

2026-02-11 • via Nuitee
P
Paul • solo_traveller • nz
6
Pros:

Location and views

Cons:

Prefer Road front rooms but not available at present.

2026-02-10 • via Nuitee
D
David • couple • gb
10
Super location, very comfortable and clean. Excellent staff.
Pros:

Great location, stunning views. Very clean comfortable room.

2026-02-10 • via Nuitee
M
Michael • couple • au
3
Very disappointing, normally the staff make up for the rundown state of the place
Pros:

The position

Cons:

The place is very rundown and the young lady on reception was very abrupt

2026-02-09 • via Nuitee
R
Rosie • couple • gb
8
2026-02-09 • via Nuitee
E
Elaine • couple • gb
4
We loved the location, but hotel poor!
Pros:

Location

Cons:

The property is definitely not 4 star! In need of a complete refurbishment. Part of the hotel closed had to use back entrance. All furniture tatty and old bathroom smelt of urine. Ran out of coffee at breakfast 2 days on the trot!

2026-02-09 • via Nuitee
T
Tereasa • couple • nz
6
2026-02-08 • via Nuitee
C
Carina • couple • se
8
2026-02-08 • via Nuitee
R
Rose • couple • nz
7
Good location, nice views and comfortable bed. Maintenance overdue
Pros:

It’s location and views

Cons:

Maintenance is way overdue: chipping paint and generally tawdry

2026-01-31 • via Nuitee