Copthorne Hotel Wellington Oriental Bay

Hotels
Copthorne Hotels
8.4 (5071 reviews)
75 Roxburgh Street , Wellington , nz

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Nice views
Cons:
Cleanliness issues
Outdated facilities
Food quality concerns
Limited parking

Categories

Cleanliness
7.15
Several reviews indicated issues with cleanliness and maintenance in the hotel.
Service
9.15
Most guests described the staff as friendly, although some criticized service inconsistencies.
Location
9.65
The location received high praise for its convenience and scenic views.
Room Quality
8.15
Rooms were generally comfortable but noted as outdated in some reviews.
Amenities
8.15
Amenities were seen as acceptable, but renovation needs were mentioned.
Value for Money
9.15
Location and views were cited as good value; however, renovation needs impact overall value.
Food and Beverage
7.15
Food quality was often criticized, particularly dining experiences.
Overall Experience
8.65
Overall satisfaction was mixed due to cleanliness and service issues, balanced by location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:32

Property Description

Stunning Harbour Views
Guests at Copthorne Oriental Bay are treated to breathtaking views of Wellington Harbour from the restaurant and some rooms with balcony access.

Convenient Location
Located just a 5-minute walk from Te Papa Museum and 2.5 km from the Wellington Cable Car, Copthorne Hotel Oriental Bay Wellington offers easy access to popular attractions.

Excellent Amenities
Enjoy unlimited WiFi, full breakfast buffet, and à la carte dinner at One80° restaurant on the 7th floor with panoramic views. Take advantage of the business centre, guest laundry, concierge service, and complimentary access to Freyberg Fitness Centre.

Book now to experience the perfect blend of comfort and convenience at Copthorne Hotel Oriental Bay Wellington.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, Copthorne Hotel Oriental Bay requires a NZD$50 per night credit card pre-authorization, or a NZD$50 per night cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check-out minus any applicable charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

8.4
Based on 5071 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 9.15
Food and Beverage: 7.15
Overall Experience: 8.65
M
Maria solo_traveller in
7
2026-08-22 via Nuitee
V
Vinisha couple nz
10
2026-08-22 via Nuitee
L
Lisa solo_traveller nz
8
Pros:

Very spacious

Cons:

Parking

2026-08-20 via Nuitee
R
rowen solo_traveller nz
8
2026-08-19 via Nuitee
R
Rosalie solo_traveller nz
5
2026-08-17 via Nuitee
O
o0Maamabear0o solo_traveller nz
10
2026-08-14 via Nuitee
D
Doris family_with_children my
10
Lovely room and we slept comfortably
Pros:

Staffs were really friendly, helpful and accomodating

Cons:

The breakfast buffet could cater for vegans

2026-08-12 via Nuitee
A
Andre family_with_children nz
7
It was clean and comfortable, a bit of wear and tear, but we had a pleasant stay
Pros:

Nice veiw, freindly staff and clean rooms

Cons:

furniture and carpets getting a bit old

2026-08-11 via Nuitee
M
Marama couple nz
8
2026-08-11 via Nuitee
I
ian solo_traveller nz
8
Pros:

Stayed at Copthorne several times and always a comfortable stay

Cons:

No comments

2026-08-11 via Nuitee
H
Helene solo_traveller nz
10
Quick overnight visit
Pros:

Proximity to downtown

2026-08-10 via Nuitee
C
Chris couple nz
1
Pros:

Great location.

Cons:

The rooms were so dated with paint peeling off, cracked windows and stains carpet. Sad this place hasn’t been possessed, it could be so lovely in that location and that view.

2026-08-09 via Nuitee
K
Kaye solo_traveller nz
8
Pros:

The view, the deck , comfortable bed spacious

Cons:

The coffee , cold and not a great flavour

2026-08-08 via Nuitee
P
Prith Pal couple nz
7
2026-08-08 via Nuitee
B
Brook solo_traveller nz
9
2026-08-08 via Nuitee
L
louise solo_traveller nz
8
Great stay great location
Pros:

Great location and great space
Great breakfast
Great room cleanliness please thank cleaners

Cons:

Your blonde male receptionist just stands there no greeting or how can I help you? Its like you dont exist when standing at the counter or in waiting area. Not a people person maybe? Perhaps the incorrect job for him. When leaving dropping in keys cards a simple thankyou for your stay would be especially to reply to our thankyou. Front line reception staff a key to a great stay.

2026-08-08 via Nuitee
C
Charles couple nz
10
2026-08-08 via Nuitee
V
Vanessa solo_traveller nz
10
2026-08-07 via Nuitee
J
Jill solo_traveller nz
8
2026-08-06 via Nuitee
S
Sarah solo_traveller nz
8
Pros:

Great views and comfortable bed.

We didn't have breakfast so can't comment on that.

Cons:

The shower was average (average water pressure)
Hot water jug was poorly designed and the water spilled down the side of the jug when pouring

2026-08-05 via Nuitee