Copthorne Hotel Wellington, Oriental Bay

Hotels
Copthorne Hotels
8.4 (4811 reviews)
75 Roxburgh Street , Wellington , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Nice views
Cons:
Cleanliness issues
Outdated facilities
Food quality concerns
Limited parking

Categories

Cleanliness
7.15
Several reviews indicated issues with cleanliness and maintenance in the hotel.
Service
9.15
Most guests described the staff as friendly, although some criticized service inconsistencies.
Location
9.65
The location received high praise for its convenience and scenic views.
Room Quality
8.15
Rooms were generally comfortable but noted as outdated in some reviews.
Amenities
8.15
Amenities were seen as acceptable, but renovation needs were mentioned.
Value for Money
9.15
Location and views were cited as good value; however, renovation needs impact overall value.
Food and Beverage
7.15
Food quality was often criticized, particularly dining experiences.
Overall Experience
8.65
Overall satisfaction was mixed due to cleanliness and service issues, balanced by location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:32

Property Description

Stunning Harbour Views
Guests at Copthorne Oriental Bay are treated to breathtaking views of Wellington Harbour from the restaurant and some rooms with balcony access.

Convenient Location
Located just a 5-minute walk from Te Papa Museum and 2.5 km from the Wellington Cable Car, Copthorne Hotel Oriental Bay Wellington offers easy access to popular attractions.

Excellent Amenities
Enjoy unlimited WiFi, full breakfast buffet, and à la carte dinner at One80° restaurant on the 7th floor with panoramic views. Take advantage of the business centre, guest laundry, concierge service, and complimentary access to Freyberg Fitness Centre.

Book now to experience the perfect blend of comfort and convenience at Copthorne Hotel Oriental Bay Wellington.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, Copthorne Hotel Oriental Bay requires a NZD$50 per night credit card pre-authorization, or a NZD$50 per night cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check-out minus any applicable charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

8.4
Based on 4811 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 9.15
Food and Beverage: 7.15
Overall Experience: 8.65
C
Christina couple nz
9
2026-03-07 via Nuitee
C
Cord solo_traveller de
10
Im Copthorne Hotel Wellington passte bei unserem Aufenthalt einfach alles: die perfekte Lage für fußläufige Unternehmun
Pros:

Sehr aufmerksamer Service, hohe Flexibilität bei Sonderwünschen, extrem freundlicher Empfang, die Rezeption immer hilfsbereit und proaktiv, wenn Fragen zu Ausflugszielen, Bus- oder Taxiverbindungen gestellt wurden.

Das Restaurant hat eine kleine, aber überzeugende Karte, zudem einen guten Blick auf den Segelhafen. Die Zubereitung des Sous vide-Lammgerichts war sensationell!

Es war mein zweiter Aufenthalt im Hotel, ich werde auch ein drittes Mal wiederkommen.

2026-03-06 via Nuitee
A
Angelique solo_traveller nz
7
Not up to its usual standard
Pros:

Great location.

Cons:

Hotel is under renovation, this should be communicated at time of booking as the main entrance on Oriental Bay wasn't available and the room I stayed in wasn't anywhere near the standard of the Oriental Bay facing rooms. I have no issue with hotels needing to renovate, but potential guests should have that knowledge so they can make an educated decision.

2026-03-06 via Nuitee
B
Belinda solo_traveller nz
6
Pricy for the room
Pros:

Location

Cons:

Room was very cold and damp hidden far away. Stayed before had no problem but felt a little uncomfortable being so isolated as a female on her own.

2026-03-06 via Nuitee
G
gabriele couple de
10
2026-03-05 via Nuitee
H
Heather couple nz
10
The beef wellington is next level!
Pros:

Restaurant was great and the beef wellington there was probably one of the nicest foods we have ever tasted!! Good location, very friendly staff who helped us with our parking situation, very comfortable bed and room was spacious

2026-03-04 via Nuitee
K
Kirstan couple nz
10
Pros:

everything, our room was stunning and it was great for a girls night away :) Breakfast was the best.

Cons:

Nothing

2026-03-04 via Nuitee
J
John solo_traveller gb
10
A lovely hotel in a great location
Pros:

Although a bit long in the tooth, and a quirky layout I loved this ‘on the hill’ hotel. Access is by car up a steep street, or by lift from the marina area. Location and views are brilliant though. You will not be disappointed staying here.

Cons:

There was some development work being carried out, but this didn’t distract too much from the overall experience.

2026-03-04 via Nuitee
B
Belinda family_with_children nz
5
2026-03-04 via Nuitee
P
PuniaKalima Couples Calgary, Alberta
6
Oddly designed hotel
Pros:

Hotel is in a good location but the parking is complicated. The reception area is situated on a second floor accessible by an elevator if you are coming from the main street. My fish and chips was not good and we had to deal with flies during the dinner time.

2026-03-03 via Tripadvisor
H
Hildegard couple us
8
Good experience.
Pros:

Very friendly staff.

Cons:

The parking situation. Small parking lot and not enough lots.

2026-03-02 via Nuitee
J
Journey23852285557 Couples
6
Copthorne Wellington
Pros:

We stayed at the Copthorne Wellington
It was ok - it had a view - it is really well located - parking at the back was fine though 15$ a night on top of the premium rate I paid
Rooms though are dated - wooden painted frames and metal window frames is 1970s not 2020s
My room was definitely not the one advertised
Bar closed at 21:30
6/10

2026-03-01 via Tripadvisor
J
James family_with_children nz
8
Pros:

Very handy to the city centre

Cons:

Paying for parking

2026-03-01 via Nuitee
D
Deidre family_with_children nz
10
Pros:

we stay at copthorn when staying in the city. So close to everything. We recently attended ub40 and it was a very enjoyable stay....x

Cons:

That i wasnt that hungry and went to have breke there only to have 5 coffees and one small breadplate of food....lol
I couldnt fault our stay.
X

2026-03-01 via Nuitee
E
Eamon family_with_children ie
8
2026-02-28 via Nuitee
J
Jane couple gb
9
2026-02-28 via Nuitee
K
KTHillHead Couples Hill Head, Fareham, Hampshire, England
4
Copthorne Hotel Wellington NZ
Pros:

Convenient location but hotel tired and in much need of a refurb. Despite booking months in advance we were allocated a ‘superior’ room which seemed to be a last resort close only to staff quarters. No air conditioning simply a mobile fan which was thick with dust. The balcony where we were invited to enjoy a drink from the mini bar (their words not mine - which incidentally only included a small carton of milk) was a bit of a stretch - see photo. Really disappointing having stayed at other Copthorne hotels in NZ. On a positive note - Michael in the restaurant couldn’t be more helpful and is a credit to the Copthorne company.

2026-02-26 via Tripadvisor
E
Eileen family_with_children nz
10
Pros:

Location & quality & cleanliness of room

2026-02-26 via Nuitee
A
Amy couple nz
10
2026-02-26 via Nuitee
D
Deborah couple gb
10
Excellent location, fabulous views and a lovely hotel
Pros:

Excellent location with fabulous views.
Great sized room with comfortable beds and lovely linen.
Beef Wellington was excellent

2026-02-25 via Nuitee