Copthorne Hotel Wellington Oriental Bay

Hotels
•
Copthorne Hotels
8.4 (4868 reviews)
75 Roxburgh Street , Wellington , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Nice views
Cons:
Cleanliness issues
Outdated facilities
Food quality concerns
Limited parking

Categories

Cleanliness
7.15
Several reviews indicated issues with cleanliness and maintenance in the hotel.
Service
9.15
Most guests described the staff as friendly, although some criticized service inconsistencies.
Location
9.65
The location received high praise for its convenience and scenic views.
Room Quality
8.15
Rooms were generally comfortable but noted as outdated in some reviews.
Amenities
8.15
Amenities were seen as acceptable, but renovation needs were mentioned.
Value for Money
9.15
Location and views were cited as good value; however, renovation needs impact overall value.
Food and Beverage
7.15
Food quality was often criticized, particularly dining experiences.
Overall Experience
8.65
Overall satisfaction was mixed due to cleanliness and service issues, balanced by location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:32

Property Description

Stunning Harbour Views
Guests at Copthorne Oriental Bay are treated to breathtaking views of Wellington Harbour from the restaurant and some rooms with balcony access.

Convenient Location
Located just a 5-minute walk from Te Papa Museum and 2.5 km from the Wellington Cable Car, Copthorne Hotel Oriental Bay Wellington offers easy access to popular attractions.

Excellent Amenities
Enjoy unlimited WiFi, full breakfast buffet, and à la carte dinner at One80° restaurant on the 7th floor with panoramic views. Take advantage of the business centre, guest laundry, concierge service, and complimentary access to Freyberg Fitness Centre.

Book now to experience the perfect blend of comfort and convenience at Copthorne Hotel Oriental Bay Wellington.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, Copthorne Hotel Oriental Bay requires a NZD$50 per night credit card pre-authorization, or a NZD$50 per night cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check-out minus any applicable charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

8.4
Based on 4868 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 9.15
Food and Beverage: 7.15
Overall Experience: 8.65
G
Gail • couple • nz
9
Wonderful stay
Pros:

The location was great and the staff were very friendly and accommodating

Cons:

The size of the room for the price that we paid

2026-04-25 • via Nuitee
C
chris • solo_traveller • nz
8
Pros:

fantastic room view - superior double with partial harbour view

2026-04-24 • via Nuitee
B
Bushra • family_with_children • nz
9
Cons:

bed too soft

2026-04-24 • via Nuitee
T
Tom • solo_traveller • gb
8
Easy stay, no problems at all
Pros:

Friendly, funny, helpful staff. Made the stay there truly pleasant.

2026-04-22 • via Nuitee
M
Michele • couple • nz
7
2026-04-22 • via Nuitee
L
Lyn • couple • nz
8
Very enjoyable
Pros:

Location was great. Didn’t eat in restaurants Room service menu ordinary

Cons:

As above

2026-04-22 • via Nuitee
B
Brian • couple • au
10
Thoughably enjoyable, great location
Pros:

Friendly helpful staff.
Nice large room

2026-04-21 • via Nuitee
S
Suzzanne • couple • nz
10
My 2nd time staying here and I will def stay again. Great location and such comfortable beds.
Pros:

Friendly staff at check in and we had a very early check out about 4:30ish am as we were desperate to catch a flight back home yesterday. Thank you to the handsome young man who was setting up breakfast and saw us waiting in the reception area :)

Cons:

N/A

2026-04-21 • via Nuitee
P
Paul • solo_traveller • nz
8
Pros:

The location although disapointed that your entrance is now in Roxburgh st

Cons:

Some tiredness specifically in our room (834)chair needs recovering
Parking area expensive and poor access and turnaround

2026-04-20 • via Nuitee
M
may • couple • be
7
Pros:

Uitzicht op de haven vanuit de kamer
Ruime kamer

Cons:

Alles wat verouderd, aan renovatie toe

2026-04-19 • via Nuitee
J
John • extended_group • nz
2
Pros:

Nothing

Cons:

No Hot water, extremely poor service

2026-04-19 • via Nuitee
J
Janmarie • family_with_children • nz
8
Pros:

View n location excellent

2026-04-19 • via Nuitee
K
Katherine • couple • au
9
2026-04-18 • via Nuitee
P
Paul • family_with_children • nz
7
2026-04-18 • via Nuitee
T
Teresa • solo_traveller • nz
8
2026-04-18 • via Nuitee
C
Compass42516280309 • Solo travel
8
Great stay
Pros:

A great stay, despite the temperamental lift. And a special shout out to Jesse (sp?) who was on reception in the early hours of the morning but who still went out of his way to deal to a couple of things for me. Appreciated it!

2026-04-15 • via Tripadvisor
U
Urlich • solo_traveller • nz
4
stay was good breakfast great
Pros:

Everything was good except the hot water and the lift brsaking

Cons:

i had no hot water, so I had a cold shower over the 2 days I stayed, and the elevator broke

2026-04-15 • via Nuitee
R
Randell • solo_traveller • nz
9
Pros:

Convenience

Cons:

Would like more kitchen items like toaster cups, plates and cutlery

2026-04-14 • via Nuitee
J
Judith • solo_traveller • nz
9
quiet comfortable rest during a busy stay
Pros:

very comfortable bed, great view

Cons:

N/A

2026-04-13 • via Nuitee
P
Paul • extended_group • au
8
2026-04-13 • via Nuitee