The Juliet Hotel

This is a delightfully furnished hotel, located at the end of the busy downtown Jefferson Street. The morning of my stay, the reservation desk confirmed everything and was there when I arrived. There is ample parking behind the hotel, and there was an elevator to get you to the rooms.

We chose this hotel mostly because of its fantastic location — it was easy to get around and close to the attractions we wanted to visit. The check-in process was smooth, and the front desk staff were friendly during the day.

Unfortunately, our positive impression didn’t last through the night. Around 4:00 AM, there was a prolonged disturbance in the hallway/another room — guests were shouting, fighting, and making excessive noise for about an hour. It was very disruptive and made it nearly impossible to sleep.

What was more frustrating was the lack of staff supervision or response when the noise started. We (and other guests) expected at least someone to come check or intervene, but that didn’t happen.

its always a good visit to the Juliet Hotel, from the personal service you receive from the first call to the hotel to the smiling employees to the clean comfortable rooms with comfy beds and a huge bath tub that my wife loves. I have never had a visit where this establishment didnt go above and beyond to make sure that my stay was perfect. Huge rooms and convenient to amazing dining, music and arts all of which are walking distance and the on site parking is a definite plus

While the location was convenient to my event, the amenities were lacking than what was advertised. No phone in the room though the pictures and website indicate. No clear instructions on TV remote and sound. Front desk not available 24/7. They do not arrive until 9am and leave at 7pm. Upon my last night the room key card and virtual access were not working to the room. No management onsite during entire stay. When called management for room access; he was not able to access remote. Thankfully, housekeeping was still around and able to let me into my room; otherwise I probably would have to sleep in my car or the lobby. I would not recommend this hotel for many reasons. The toilet constantly ran off and on during my entire stay.

I was expecting a much nicer hotel than was experienced. We booked 2 rooms for 4 adults. Selected room not as pictured when I reserved it. Rooms were spacious but noticeable wear and tear especially in the bathrooms. Faucets, floor, and wall tiles, were water stained as well as mold growth around the extra large bathtubs. Bed fairly comfortable. Worst of all was the noise from the street (cars and loud people on the sidewalk on a Saturday night) as well as band playing in social club next door to the hotel. There was no insulation from the noise. No breakfast availability and only one coffee pod for the in room coffee maker. Overall the hotel felt grungy. A poor experience for a "boutique" hotel. I would not recommend.

This hotel advertised on hotels.com that a full cokes to order breakfast is included in the price. We arrived expecting that service, as we usually look for hotels that offer a nice breakfast. We were told , No, they do NOT have any breakfast service. This was very disappointing therefore the poor rating. Everything else about the hotel was nice.

The location is wonderful but everything else is lacking! The sauna wasn't working, the hot tub didn't heat, the smoking area was locked. The only time we saw a receptionist was at check in. We were unable to contact anyone as the voice mailbox is full. The sheets had makeup stains, towels had holes, our shower head wasn't connected completely and sprayed water all over the bathroom.The soap that they provide is definitely not like what is described, it was a bar. I was able to fix it but I shouldn't have at to. There was no breakfast.The elevator was also missing a tile and several were loose.Overall the room was lacking based on the photos below.Our room door didn't shut unless you actually like leaned into it to shut it all the way. Our checkout was at 11:00 but at 9:00 room service tried to come service the room while we were still there. To be fair on that part though we didn't have the Sign out, but they didn't actually knock loud enough for us to realize it was someone at our door so they opened it 😅.

It was a great experience. We live in Lafayette but decided to have a getaway for a night of downtown Lafayette experience and the Juliet was absolutely the cherry on top of the sundae!

We absolutely love the location and the quaintness and historical vibe of the hotel. We have been going once or twice a year for about 4 years when an event brings us to Lafayette or we just feel the need to get away. However, lately it feels run down with minimum maintenance. The glass of picture in our room was cracked. The window pane looking outside was cracked. A towel rack near the vanity seemed to be stripped out of the wall and the hole just sits there. The floor had a number of areas coming up and there was an area with at least a 2” level/height difference. Breakfast is no longer included. Otherwise, the desk clerk was nice. I think it really needs some attention if they will continue to ask for nearly $200 a night (after tax).

The hotel reeked. The smell was incredibly overwhelming, we had headaches from it. There are wall deodorizers in the hallway that just really douse the place in air freshener smell. It was the most potent thing, I can't express how truly encompassing the smell was. The front desk person was friendly and knowledgable.

Fantastic room and lovely quiet location in the heart of downtown

Staff was rude

King size bed, comfortable mattress, large tub/ shower, smart TV, walking distance to all of the great restaurants on Jefferson.

Good

Some small issues at first, but they were very quick to address and it was great

Loved the location. Stayed 2 nights. Found out first morning that the hotel has no staff from 7pm until 10 am. Tried to report a problem with the toilet and only found a phone number at the front desk to report maintenance emergencies. Fixed the toilet myself. Called the number, which rang at the front desk! Left the hotel for breakfast and key cards would not work when we returned. Desk clerk gave us new cards when she arrived at 10am. Room was clean except for bath. Pool was unuseable/unclean. Ice machine broken with note to get ice at front desk but no one working front desk. Would not recommend this hotel to anyone. Incidental charge not refunded.

Wonderful experience with great access to everything downtown. Truly enjoyed our stay!

We arrived before 7pm (which is when the front desk "closes"),


My husband and I stayed last night and were pretty disappointed with our experience. We checked in some time before 7pm and didn't receive any information (what the extra $50 charge was for, which we only noticed on the printed receipt after we got into our room), how to get ice (I discovered the ice machine wasn't working after 7pm), or anything else that might've been helpful (for example, how to get extra water since there was only 1 bottle in the room). We turned the A/C all the way down and the fan on high, yet the room didn't cool down until 3am. We couldn't use the fan because it was wobbling around making a ton of noise, and honestly it looked like it might've fell down if we kept it on. The toilet ran constantly, which also made a lot of noise, so my husband and I hardly got any sleep. The shower curtain should also be cleaned or replaced, it was moldy at the bottom and seeing it made the shower/tub feel unclean.

The hotel charged me 50 USD for the deposit, but they did not reimburse me. I wrote to them in order to complain, they never responded me.

Accueil chaleureux. Le personnel est très attentionné. La manager gère très bien son établissement.