Extended Stay America Select Suites - Grand Rapids - Kentwood

Hotels
•
Extended Stay America Suites
6.3 (372 reviews)
3747 29th Street South East , Grand Rapids , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious
Great value
Cons:
Cleanliness issues
Poor service handling
Location concerns

Categories

Cleanliness
4.69
One of the rooms had a roach in it and the other wasn’t as clean, leading to dissatisfaction.
Service
7.66
Service was nice, but there were issues with the deposit that caused discomfort.
Location
5.7
The property is not well lit, with no visible signage from the street.
Room Quality
5.15
The rooms were not clean and did not meet the booking specifications.
Amenities
6.68
No coffee available in the room, lacking essential amenities.
Value for Money
9.14
Great value despite the issues experienced by other guests.
Food and Beverage
5.69
No coffee in the room was a drawback.
Overall Experience
5.66
Overall experience was affected by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room, complete with a stove top, microwave, and fridge. Prepare your favorite meals just like at home during your extended stay.

Complimentary Grab-and-Go Breakfast
Start your day right with our free Grab-and-Go breakfast offering a selection of coffee, hot cereal, breakfast bars, and pastries. Enjoy a quick and delicious meal before heading out to explore the nearby attractions.

Convenient Amenities and Services
Benefit from our laundry and ironing facilities, upgraded bedding with extra pillows, and free weekly housekeeping services. With free WiFi, onsite parking, and a 24-hour front desk, we ensure a comfortable and hassle-free stay.

Book now for a seamless extended stay experience at Extended Stay America - Grand Rapids - Kentwood!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.

The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 372 reviews
Cleanliness: 4.69
Service: 7.66
Location: 5.7
Room Quality: 5.15
Amenities: 6.68
Value for Money: 9.14
Food and Beverage: 5.69
Overall Experience: 5.66
S
Shaniqua • solo_traveller • bs
2
2026-09-16 • via Nuitee
K
Kandis • couple • us
7
2026-09-02 • via Nuitee
T
Terence • solo_traveller • us
1
Do Not Book Here!! BEDBUGS
Pros:

nothing

Cons:

The first room had bedbugs. Also there was what appeared to be a homeless family camped out in the closest exit corridor. Booking.com didn't help me get a refund either

2026-09-01 • via Nuitee
D
Donald • extended_group • us
6
2026-08-31 • via Nuitee
M
Millie • couple • gb
10
2026-08-23 • via Nuitee
C
Charles • solo_traveller • us
7
2026-08-19 • via Nuitee
M
Michael • couple • us
3
They need the DEA and Feds to clean it up a bunch of junkies live there
Pros:

The location

Cons:

Almost everything

2026-08-06 • via Nuitee
S
Shameka • family_with_children • us
10
i love the greeter now she helped me thru steps and she was polite
Pros:

breakfest was on point

Cons:

tv updates system

2026-08-03 • via Nuitee
K
kristin • couple • us
1
Pros:

Location was closed when we got there and could not check in past 10 pm. Front desk is at different location then hotel

2026-07-24 • via Nuitee
A
Anthony • couple • us
1
2026-07-21 • via Nuitee
H
Hook • solo_traveller • us
1
Pros:

I used my credit card a week to stay for 5 days.went to check in and it was a vacant. Why did they have me use my credit card for nothing. Call me on the phone!

2026-07-17 • via Nuitee
S
Shalon • family_with_children • us
10
2026-07-15 • via Nuitee
R
Raymond • couple • us
4
2026-07-13 • via Nuitee
E
Evans • solo_traveller • us
1
Pros:

Kentwood area

Cons:

Dirty

2026-07-13 • via Nuitee
J
Jeff • couple • us
8
Nice quiet hotel
Pros:

Close to Sam’s Club, etc
Quiet location

Cons:

Nothing

2026-07-09 • via Nuitee
S
Stevens • solo_traveller • us
5
2026-07-03 • via Nuitee
D
doak • solo_traveller • us
1
Cons:

They called 2 hours before we were to check in to tell us they were over booked and they didn't have a room for us.then told me if I wanted my money back id have to go on line to get it back and they were no help with that issue.

2026-06-15 • via Nuitee
R
Rapson • solo_traveller • us
10
2026-06-15 • via Nuitee
L
Little • solo_traveller • us
1
Pros:

Nothing.

Cons:

Stinky rooms. Broken lamp cords and tvs.

2026-06-08 • via Nuitee
M
Michele • solo_traveller • us
8
2026-06-07 • via Nuitee