Extended Stay America Suites - Minneapolis - Maple Grove

Hotels
Extended Stay America Suites
5.6 (303 reviews)
12970 63rd Avenue North , Maple Grove , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Comfortable stay
Friendly staff
Great location
Cons:
Dirty rooms
Poor service
Unpleasant smells
Maintenance issues

Categories

Cleanliness
3.85
Numerous mentions of dirty rooms, sticky floors, and unclean bedding.
Service
7.35
Mixed experiences; some found staff friendly, others complained about check-in issues.
Location
7.85
Positive sentiment regarding the location being great.
Room Quality
4.35
Multiple complaints about room conditions, including bad smells and poor maintenance.
Amenities
3.85
Comments on terrible amenities and lack of basic features like working outlets.
Value for Money
6.85
Some value perceived, but overall negative experiences impact the score.
Food and Beverage
5.85
Only mentioned in relation to unfulfilled breakfast promises.
Overall Experience
4.85
Overall negative experiences reported by guests, with several stating they did not stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:43

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Minneapolis - Maple Grove features a fully equipped kitchen, including a stovetop, microwave, and fridge. Perfect for longer stays, guests can easily prepare their meals just like at home.

Complimentary Breakfast
Start your day right with a free Grab-and-Go breakfast offering coffee, hot cereal, breakfast bars, and pastries. A convenient and quick way to fuel up before exploring Maple Grove or heading out for work.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. With weekly housekeeping provided at no extra cost, and the option for daily services, you can relax and focus on your stay without any worries.

Book your stay at Extended Stay America - Minneapolis - Maple Grove now for a comfortable and convenient experience!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.6
Based on 303 reviews
Cleanliness: 3.85
Service: 7.35
Location: 7.85
Room Quality: 4.35
Amenities: 3.85
Value for Money: 6.85
Food and Beverage: 5.85
Overall Experience: 4.85
B
Berg couple us
1
It was an OK stay for one night. The kids in the room above us kept on jumping around
Pros:

The room was decent

Cons:

The kids above my room we’re up all night jumping around.!

2026-03-07 via Nuitee
H
Harvey couple us
3
It tucked
Pros:

Nothing

Cons:

Lights burnt out in room heater didn't work no coffee n the morning

2026-02-12 via Nuitee
I
Ivan solo_traveller us
3
2026-02-09 via Nuitee
L
Lanaya couple us
10
2026-01-19 via Nuitee
L
Lanaya couple us
7
2026-01-19 via Nuitee
K
Kayla couple us
10
Awesome great. Clean
Pros:

Everything was great.

Cons:

Not one bad thing to say

2026-01-14 via Nuitee
J
Joan solo_traveller us
10
2026-01-09 via Nuitee
K
Krueger family_with_children us
2
Cons:

Table in room was broken. Breakfast was basically muffins, instant oatmeal and tea, no coffee even. Trash was left in bathroom wash can. Did not look like the vacuumed or dusted.

2026-01-08 via Nuitee
A
Amarelis couple us
10
2026-01-02 via Nuitee
B
Braylon couple us
9
Pretty comfortable and enjoyable stay
Pros:

It was a pretty nice stay and the staff was amazing

Cons:

No notes

2025-12-09 via Nuitee
B
Breland solo_traveller us
8
2025-12-06 via Nuitee
K
Katrina couple us
1
2025-12-01 via Nuitee
J
Janice couple us
1
Disappointed
Pros:

They didn’t have one other than they told us there would be some breakfast to grab

Cons:

We requested a queen bed, and were promised it was a true queen. We got up to the room around 6:30 pm, there were dirty clothes/bedding all over the hallways, there floor in our room was sticky, and the bed frame was a queen with a full size mattress thrown on top.
We turned around and left. We have contested our credit card as we never stayed and we’re only in the room for about 2 minutes.

2025-11-15 via Nuitee
R
Relax57667072235 Couples
2
Horrible place
Pros:

This is the filthiest place I’ve ever stayed at. The floor was sticky. The bathroom was full of cigarette burns in the sink. The halls smelled of pot.

2025-11-09 via Tripadvisor
S
Shannon couple us
6
Pros:

Location is great.

Cons:

Smelled like weed the second we walked in, the clerk was no where to be seen. Room looked like it was under construction almost. Patches on the wall hiding behind doors. The lamp was hanging crooked off the wall next to the bed.

2025-11-02 via Nuitee
T
Teeanna couple us
4
Not comfy I didn’t stay
Pros:

The area it was in

Cons:

Dirty and smelled funny

2025-10-27 via Nuitee
C
Contreras family_with_children us
6
2025-10-16 via Nuitee
C
Chris couple us
2
Pros:

It is hard to like anything about it

Cons:

It is not a spot for travelers it seems to be transient housing
There was a strong odor of marijuana in the hallways
Amenities were awful

2025-10-14 via Nuitee
R
Rashad couple us
1
Horrible
Pros:

Not well taken care of. Need was horrible with stains on it. Bought my own blankets and threw them out starter check out.

Cons:

Everything about the the facility.

2025-09-28 via Nuitee
A
Amy partner
2
Pros:

Awful shower head, terrible service, none of the outlets worked

2025-09-23 via Nuitee