Emotions by Hodelpa Puerto Plata

Hotels
7.9 (534 reviews)
Playa Dorada - Puerto Plata P. Box 56 , Puerto Plata , do

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent food variety
Friendly staff
Clean rooms
Good location
Cons:
Limited activities
Inconsistent service from some staff
Minor maintenance issues

Categories

Cleanliness
7.84
The rooms were mentioned as super clean and well-kept.
Service
8.31
Overall friendly service mentioned, with acknowledgement of attentive staff.
Location
8.55
Proximity to restaurants, beach, and entertainment was highlighted positively.
Room Quality
7.3
Some concerns about maintenance issues and minor complaints, but generally comfortable.
Amenities
7.83
Facilities were generally described positively, though some issues noted.
Value for Money
7.29
Value was not explicitly mentioned but can be inferred, accounting for a few complaints.
Food and Beverage
8.34
The food was consistently praised, though a few complaints about variety were noted.
Overall Experience
7.72
General overall satisfaction expressed, with no significant negative remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Luxurious Accommodation with Spectacular Views

Unwind and Stay Active

Convenient Amenities and Services

Experience the beauty of San Felipe de Puerto Plata at Emotions by Hodelpa Puerto Plata. Indulge in Italian and Mexican cuisine, relax by the outdoor pool, or stay fit at the fitness centre. With rooms offering pool views and modern amenities like free WiFi, a coffee machine, and a flat-screen TV, your comfort is guaranteed. Engage in water activities like snorkelling, play tennis, or let your kids have fun at the children's playground. Whether you seek relaxation or adventure, our bilingual staff is here to assist you. Book now and create unforgettable memories at our 4-star retreat.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 534 reviews
Cleanliness: 7.84
Service: 8.31
Location: 8.55
Room Quality: 7.3
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 7.72
L
Lisbeth • couple • do
10
2026-03-06 • via Nuitee
G
GUY • couple • do
9
a l antree decu mais tout a ete parfait apres
Pros:

attention du personnel.
confort et amabilite

Cons:

le retard d entree dans ma chambre

2026-03-05 • via Nuitee
D
Desiree • couple • es
4
Decepcionante
Pros:

La cama era cómoda

Cons:

Las toallas eran viejas, cada vez que iba a ducharme la mitad del agua se colaba fuera de la ducha. Lamentablemente nos tocó pasar una tormenta y todo el hotel se inundó, literalmente para ir a cenar el agua nos llegaba a las rodillas, no teníamos paraguas y cuando los solicitamos no nos los proporcionaron porque no tenían disponibles.

2026-03-02 • via Nuitee
E
emilinda5 • couple • ca
9
Pros:

dinner options for VIP were amazing!

Cons:

That I couldn't order my dinner to the private pool area. I got conflicting information.

2026-03-02 • via Nuitee
D
David • solo_traveller • ca
9
Immaculately clean, decent food, good beach with no seaweed.
Pros:

Immaculate cleanliness!! Property is incredibly well kept. Buffet is lackluster, but both Lolita & Amicii restaurants were excellent. Waitstaff were very attentive in all locations. The beach is easily an 8/10 (gold sand, not fluffy white) and no seaweed at all. Playa Dorada “mall” is a 2min walk. Cigars & rum are less than 1/2 the price of the resort.

Cons:

NO BOOZE in pool area bar cocktails….and I mean **zero**. We should’ve been falling-down drunk from the 5-6oz free pours in our tumblers. Bartender conveniently couldn’t understand us when we pointed at the better liquors. I opted for beer after this, but my wife was really disappointed.

All-inclusive my backside…..it was non-stop upsells for Elite club, cigars, romantic dinners, etc. Juan wouldn’t leave us alone even though we declined the Elite membership twice previously — we had to be very direct with him (rude, actually) for him to go away.

2026-03-01 • via Nuitee
A
Ambiorix Ramos Peralta • couple • gb
10
2026-03-01 • via Nuitee
G
Gina • family_with_children • us
6
2026-02-26 • via Nuitee
J
Jacqueline • extended_group • us
10
2026-02-23 • via Nuitee
L
Lixca • couple • co
10
Excelente
2026-02-10 • via Nuitee
G
Geneviève • family_with_children • ca
3
Déception.
Pros:

Le personnel était gentil et les chambres près de la mer.

Cons:

Odeur forte de moisissure dans la chambre, équipements désuets, piscines froides, concerts extrêmement bruyants jusqu’à minuit à côté des chambres donc problématique avec le sommeil de toute la famille, complexe bas de gamme ne devrait pas avoir 4 étoiles.

2026-02-09 • via Nuitee
R
Raul • couple • cl
9
Pros:

personal muy amable, buen bufett, buenos restaurante

Cons:

mucho personal externo tratando de suscribir a alguns membresia

2026-01-31 • via Nuitee
B
Brando • couple • us
9
Volvería ,
Pros:

La atención del personal es Exelente , y las habitaciones estaban muy bonitas.

Cons:

No hay mucha variedad de comida

2026-01-31 • via Nuitee
M
Manuel • couple • do
9
2026-01-30 • via Nuitee
D
Diego de Jesús • extended_group • do
9
MARAVILLOSO
Pros:

LOS RESTAURANTES A LA CARTA

Cons:

EL BUFFET

2026-01-30 • via Nuitee
L
larissa • couple • do
10
2026-01-28 • via Nuitee
R
Ramos • family_with_children • do
8
2026-01-27 • via Nuitee
J
Jesus • extended_group • do
10
2026-01-26 • via Nuitee
R
Ric • couple • ca
3
Tout ce qui était fameux du temps du Celuisma a disparu ...
Pros:

Le personnel.

Cons:

Le buffet est très pauvre. Et aucun fruits de mer. Ils ont détruit la piscine avec des bords de plage. Et la piscine circulaire qui donnait sur un bar accessible dans l'eau . Les verres de drinks sont très petits, ce sont des verres à jus pour les enfants. Les drinks sont fait sans jus de fruit naturel. Au restaurant, il n'y a pas assez de personnel pour l'espace qu'ils doivent servir. Ils courent tout le temps sans arriver à ta table. Difficile d'avoir un café pour déjeuner, difficile d'avoir un jus pour dîner, le vin arrive à ta table quand tu as presque fini de souper. Les représentants qui vendent du membership élite insistent souvent et ça devient désagréable avec le temps. C'était tout le contraire dans le Celui-là. Mais l'hôtel a changé d'identité et ... l'expérience n'est plus ce qu'elle était...

2026-01-24 • via Nuitee
A
Anabel • couple • do
7
2026-01-23 • via Nuitee
D
Damelkys • couple • at
7
2026-01-22 • via Nuitee