Emotions by Hodelpa Puerto Plata

Hotels
7.9 (530 reviews)
Playa Dorada - Puerto Plata P. Box 56 , Puerto Plata , do

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent food variety
Friendly staff
Clean rooms
Good location
Cons:
Limited activities
Inconsistent service from some staff
Minor maintenance issues

Categories

Cleanliness
7.84
The rooms were mentioned as super clean and well-kept.
Service
8.31
Overall friendly service mentioned, with acknowledgement of attentive staff.
Location
8.55
Proximity to restaurants, beach, and entertainment was highlighted positively.
Room Quality
7.3
Some concerns about maintenance issues and minor complaints, but generally comfortable.
Amenities
7.83
Facilities were generally described positively, though some issues noted.
Value for Money
7.29
Value was not explicitly mentioned but can be inferred, accounting for a few complaints.
Food and Beverage
8.34
The food was consistently praised, though a few complaints about variety were noted.
Overall Experience
7.72
General overall satisfaction expressed, with no significant negative remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Luxurious Accommodation with Spectacular Views

Unwind and Stay Active

Convenient Amenities and Services

Experience the beauty of San Felipe de Puerto Plata at Emotions by Hodelpa Puerto Plata. Indulge in Italian and Mexican cuisine, relax by the outdoor pool, or stay fit at the fitness centre. With rooms offering pool views and modern amenities like free WiFi, a coffee machine, and a flat-screen TV, your comfort is guaranteed. Engage in water activities like snorkelling, play tennis, or let your kids have fun at the children's playground. Whether you seek relaxation or adventure, our bilingual staff is here to assist you. Book now and create unforgettable memories at our 4-star retreat.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 530 reviews
Cleanliness: 7.84
Service: 8.31
Location: 8.55
Room Quality: 7.3
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 7.72
L
Lixca couple co
10
Excelente
2026-02-10 via Nuitee
G
Geneviève family_with_children ca
3
Déception.
Pros:

Le personnel était gentil et les chambres près de la mer.

Cons:

Odeur forte de moisissure dans la chambre, équipements désuets, piscines froides, concerts extrêmement bruyants jusqu’à minuit à côté des chambres donc problématique avec le sommeil de toute la famille, complexe bas de gamme ne devrait pas avoir 4 étoiles.

2026-02-09 via Nuitee
R
Raul couple cl
9
Pros:

personal muy amable, buen bufett, buenos restaurante

Cons:

mucho personal externo tratando de suscribir a alguns membresia

2026-01-31 via Nuitee
B
Brando couple us
9
Volvería ,
Pros:

La atención del personal es Exelente , y las habitaciones estaban muy bonitas.

Cons:

No hay mucha variedad de comida

2026-01-31 via Nuitee
M
Manuel couple do
9
2026-01-30 via Nuitee
D
Diego de Jesús extended_group do
9
MARAVILLOSO
Pros:

LOS RESTAURANTES A LA CARTA

Cons:

EL BUFFET

2026-01-30 via Nuitee
L
larissa couple do
10
2026-01-28 via Nuitee
R
Ramos family_with_children do
8
2026-01-27 via Nuitee
J
Jesus extended_group do
10
2026-01-26 via Nuitee
R
Ric couple ca
3
Tout ce qui était fameux du temps du Celuisma a disparu ...
Pros:

Le personnel.

Cons:

Le buffet est très pauvre. Et aucun fruits de mer. Ils ont détruit la piscine avec des bords de plage. Et la piscine circulaire qui donnait sur un bar accessible dans l'eau . Les verres de drinks sont très petits, ce sont des verres à jus pour les enfants. Les drinks sont fait sans jus de fruit naturel. Au restaurant, il n'y a pas assez de personnel pour l'espace qu'ils doivent servir. Ils courent tout le temps sans arriver à ta table. Difficile d'avoir un café pour déjeuner, difficile d'avoir un jus pour dîner, le vin arrive à ta table quand tu as presque fini de souper. Les représentants qui vendent du membership élite insistent souvent et ça devient désagréable avec le temps. C'était tout le contraire dans le Celui-là. Mais l'hôtel a changé d'identité et ... l'expérience n'est plus ce qu'elle était...

2026-01-24 via Nuitee
A
Anabel couple do
7
2026-01-23 via Nuitee
D
Damelkys couple at
7
2026-01-22 via Nuitee
A
Alfredo couple do
10
2026-01-22 via Nuitee
W
William couple us
9
Pros:

Location, staff, room, food

Cons:

Music much too loud at times.

2026-01-21 via Nuitee
A
ARMANDO extended_group us
8
2026-01-20 via Nuitee
A
Alvaro couple us
6
Besides my wife getting sick the place was beautiful
Pros:

Everyone very friendly

Cons:

My wife came out with E-Coli

2026-01-20 via Nuitee
A
Alexander family_with_children do
7
2026-01-20 via Nuitee
A
Ashley solo_traveller do
10
Pros:

Me encantó la habitación

2026-01-19 via Nuitee
J
Jesse family_with_children us
10
Recommended
Pros:

Great all inclusive hotel.

2026-01-18 via Nuitee
M
Michael extended_group us
8
Everything was great the food ,pools events i loved it and will go back
Pros:

Everything was pretty great

Cons:

The beach is beautiful but way to many vendors trying to sell you items and they don’t let you enjoy your drinks with so much of them
Coming up to you

2026-01-15 via Nuitee