Emotions by Hodelpa Puerto Plata

Hotels
7.9 (762 reviews)
Playa Dorada - Puerto Plata P. Box 56 , San Felipe de Puerto Plata , do
+1 809-320-6226

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent food variety
Friendly staff
Clean rooms
Good location
Cons:
Limited activities
Inconsistent service from some staff
Minor maintenance issues

Categories

Cleanliness
7.84
The rooms were mentioned as super clean and well-kept.
Service
8.31
Overall friendly service mentioned, with acknowledgement of attentive staff.
Location
8.55
Proximity to restaurants, beach, and entertainment was highlighted positively.
Room Quality
7.3
Some concerns about maintenance issues and minor complaints, but generally comfortable.
Amenities
7.83
Facilities were generally described positively, though some issues noted.
Value for Money
7.29
Value was not explicitly mentioned but can be inferred, accounting for a few complaints.
Food and Beverage
8.34
The food was consistently praised, though a few complaints about variety were noted.
Overall Experience
7.72
General overall satisfaction expressed, with no significant negative remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Luxurious Accommodation with Spectacular Views

Unwind and Stay Active

Convenient Amenities and Services

Experience the beauty of San Felipe de Puerto Plata at Emotions by Hodelpa Puerto Plata. Indulge in Italian and Mexican cuisine, relax by the outdoor pool, or stay fit at the fitness centre. With rooms offering pool views and modern amenities like free WiFi, a coffee machine, and a flat-screen TV, your comfort is guaranteed. Engage in water activities like snorkelling, play tennis, or let your kids have fun at the children's playground. Whether you seek relaxation or adventure, our bilingual staff is here to assist you. Book now and create unforgettable memories at our 4-star retreat.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POP

Location

Guest Reviews

7.9
Based on 762 reviews
Cleanliness: 7.84
Service: 8.31
Location: 8.55
Room Quality: 7.3
Amenities: 7.83
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 7.72
J
Jose Omar • extended_group • do
7
2026-08-29 • via Nuitee
D
DAVID • solo_traveller • co
7
Pros:

La playa

Cons:

Internet muy inestable

2026-08-28 • via Nuitee
M
mGarcia512 • solo_traveller • do
4
Pros:

The Beach and The Night Entertainment Show.

Cons:

The Room, Food, Drinks and Pool.

2026-08-28 • via Nuitee
C
Carolina • family_with_children • do
2
2026-08-27 • via Nuitee
M
Maridania • family_with_children • do
10
Pros:

La comida y las instalaciones excelentes!

2026-08-27 • via Nuitee
C
Candida • extended_group • us
9
Relaxing stay
Pros:

Location was great

Cons:

Everything was good

2026-08-27 • via Nuitee
R
Ramon • solo_traveller • us
8
2026-08-27 • via Nuitee
G
Gerd • solo_traveller • do
1
2026-08-27 • via Nuitee
A
Angie • couple • us
9
Bueno
Pros:

Estuvo bien. Pasó un inconveniente pero ya se resolvió satisfactoriamente. Gracias HODELPA

Cons:

Una habitación no apropiada ; luego se resolvió Gracias equipo guess service. Sra. Medran y Glennis Vasquez …

2026-08-26 • via Nuitee
A
Anna-K Nadege • couple • do
10
Pros:

Everything was good

Cons:

Everything was wonderful

2026-08-26 • via Nuitee
S
Simone • couple • ae
2
There is a big improvement needed in the facilities and the F&B department
Pros:

Good location with a great beach but the resorts it self , rooms and the restaurant looks old and outdated

Cons:

Food , service , room quality

2026-08-26 • via Nuitee
M
martinez • solo_traveller • us
8
2026-08-26 • via Nuitee
M
Mariangel Valentina • family_with_children • do
10
Excelente
Pros:

Todo muy limpio y buena atención la comida muy buena y el menú variado

2026-08-25 • via Nuitee
Y
Yolanny • extended_group • us
1
El peor hotel que he visitado El hotel es, sin duda, el peor que he visitado. Salí el mismo día que entré y todavía est
Pros:

Nada me gustó salí en mismo día

Cons:

Falta de higiene gata de comida y organización

2026-08-25 • via Nuitee
F
Fernandez Burgos • couple • do
10
Muy buena la relación entre calidad y precio
Pros:

Todo estuvo de maravillas.
El ambiente muy bueno
La comida dominicana muy rico todo

Cons:

Que reserve pocos días

2026-08-24 • via Nuitee
J
jorge_mhp • solo_traveller • do
10
Great hotel in Puerto Plata
Pros:

Great room, lovely staff, awesome service

Cons:

There were not enough bacon on the breadfast. And the lady that was doing the omelets this weekend wasnt a person people, she need more social skills to be in that position

2026-08-24 • via Nuitee
Q
QuiqueSamaChalas • solo_traveller • do
10
2026-08-23 • via Nuitee
E
Emilio • solo_traveller • do
7
Pros:

La comodidad de las habitaciones

Cons:

El servicio del Lobbie es pésimo y el baño de la habitación tenía filtraciones.

2026-08-22 • via Nuitee
E
Emilio • solo_traveller • do
4
Pros:

La atención del servicio al cliente y el tamaño de las habitaciones

Cons:

El mal servicio en el Lobbie, el retraso de dos horas para entregar la habitación.

2026-08-22 • via Nuitee
F
Francia estela • solo_traveller • do
10
2026-08-22 • via Nuitee