Extended Stay America Suites - Philadelphia - Mt Laurel - Pacilli Place

Hotels
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Extended Stay America Suites
7.1 (339 reviews)
500 Diemer Drive , Mount Laurel , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
High additional fees

Categories

Cleanliness
6.36
Multiple mentions of bad odors and room cleanliness concerns.
Service
8.83
Staff described as helpful and accommodating.
Location
8.87
Conveniently located near various amenities.
Room Quality
6.82
Concerns about rooms needing refreshment and moisture issues.
Amenities
7.35
Basic amenities mentioned, but some negative feedback on breakfast options.
Value for Money
5.81
Unclear fees and extra charges raised concerns about value.
Food and Beverage
5.36
Breakfast criticized as subpar with limited options.
Overall Experience
7.43
Mixed feelings with good service but notable issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:07

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and refrigerator. Whether you're staying for a few nights or an extended period, you can prepare your meals just the way you like them.

Free Grab-and-Go Breakfast

Start your day right with a complimentary grab-and-go breakfast, featuring a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy morning meal option.

Convenient Amenities and Nearby Attractions

Benefit from amenities such as free WiFi, a 24-hour front desk, laundry facilities, and complimentary onsite parking. Explore nearby attractions like Sahara Sam's Indoor Water Park, Clementon Amusement Park, and Adventure Aquarium for a fun-filled stay.

Book now for a comfortable and enjoyable extended stay experience at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 339 reviews
Cleanliness: 6.36
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 5.81
Food and Beverage: 5.36
Overall Experience: 7.43
B
Barbara • couple • us
5
Would have been fine had they not messed up my extended reservation.
Pros:

The cleaning person chased me out of the door to give me the property I had accidentally left in the room, then the desk manager ran after me with my wallet that I had left in the counter! I was very impressed either their honesty and concern and tipped them both to show my gratitude.

Cons:

Bad communication. I had arranged to stay an extra day and they did not facilitate that despite assurances the room was reserved. I ended up
Just checking out early.

2026-01-23 • via Nuitee
G
Giselle • couple • us
10
Pros:

Breakfast was amazing, great coffee and plenty breakfast options.

2026-01-19 • via Nuitee
M
Matthew • solo_traveller • us
9
2026-01-19 • via Nuitee
C
Ching Chun • family_with_children • us
7
還不錯
Pros:

房間的夠大，還有一個小廚房可以使用

Cons:

浴室的花灑

2026-01-15 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-01-03 • via Nuitee
M
Michael • couple • us
3
Cons:

3 pillows and no extra
Breakfast was sub par
One kinda coffee, no decaf
Muffins , crumby terrible
Overall rate it a 3 outa 10
People were nice!

2025-12-22 • via Nuitee
I
Illozier • couple • us
4
2025-12-06 • via Nuitee
M
Mary • solo_traveller • us
8
Quiet & relaxing. Far enough away from main road.
Pros:

Dogs allowed. Plenty of parking. Short walk / drive to Cracker Barrel.

Cons:

Breakfast was meager. Surprise pet fee.

2025-11-20 • via Nuitee
S
Stephanie • solo_traveller • us
5
2025-11-16 • via Nuitee
L
Lenka • family_with_children • pl
10
Pros:

Bardzo miły personel, sympatyczne i pomocne panie w recepcji.
Hotel w dogodnej lokalizacji, blisko supermarketu.
Hotel posiada pralnię samoobsługową co jest dużym plusem.
Myślę, że mogłabym wrócić do tego hotelu.

Cons:

Pokoje wymagają odświeżenia. Brak sprzątania.

2025-11-04 • via Nuitee
B
Beverley • extended_group • us
10
Very good
Pros:

Perfect for a short getaway — clean, quiet, and excellent service.

2025-10-29 • via Nuitee
N
Nikolaj • solo_traveller • pl
7
It was adequate and in a convenient location.
Pros:

Ate it once and never again during my two week stay

Cons:

They charged my 150.00 fee for Late Arrival . I had prepaid my entire stay .
They charged me a 300.00 cleaning fee.
None of those charges were mentioned when I was shopping for a place to stay . Very shady practices.

2025-10-15 • via Nuitee
L
Leilani • couple • us
9
2025-10-07 • via Nuitee
E
Elissa
10
Pros:

Melba at check in was amazing.. She had patience with me after finding out about the incidental deposit that was not shown on the 3rd party website!! After a long day driving I had to pay it as the room was paid for and it was late. But again Melba understood my frustrations and calmed me down and that’s how service should be

2025-09-26 • via Nuitee
T
Teresa • family_with_children • us
10
Pros:

Beds very comfortable

Cons:

Small tv, old appliances

2025-09-20 • via Nuitee
W
William • family
10
Pros:

Very nice area means a lot to me. Friendly staff and the proximity to everything. I will definitely visit again

2025-09-17 • via Nuitee
P
Peng • family_with_children • us
1
Too bad for me
Cons:

Bad restroom, smell smoke in anywhere, charged me more for some reason.
Too less choice of breakfast

2025-09-02 • via Nuitee
N
Nathaniel
8
Pros:

Nice

2025-09-01 • via Nuitee
R
RACHID • family_with_children • fr
1
Un hôtel indigne.
Pros:

Rien.

Cons:

Le pire hotel dans lequel nous avons séjourné aux USA. Nous avons eu une chambre dans laquelle l'air extérieur n'avait jamais pénétré. C'était irrespirable. Le lit banquette était était insupportable pour les enfants. Le petit déjeuner était une plaisanterie de mauvais goût. Il y avait une cuisine et d'après une notice il suffisait de demander des ustensiles à l'accueil pour pouvoir y cuisiner, ce que nous avons fait mais hélas notre demande est restée vaine..Pour le prix qu'on a payé on était en droit d'attendre mieux que ça.

2025-08-29 • via Nuitee
S
Sohail Akhtar • family_with_children • ae
6
Pros:

Location is good. Close to lots of places to eat and seemed like a quiet and safe neighborhood. Rooms are also spacious.

Cons:

We did not get the room we booked with two queen beds for our kids.
Our room had wooden floor and there lots of moisture on the floor when we turned the AC on. Almost wet all the time. So it started to smell bad soon.

We arrived late in the night for check in after almost 20 hours of travel from UAE and the check in took long time.

At the time of booking, we did not know that the housekeeping at this property was once every 2 weeks. And we also did not know that there is no lockers, cups etc. Once should be careful at the time of booking.

2025-08-21 • via Nuitee