Extended Stay America Suites - Philadelphia - Mt Laurel - Pacilli Place

Hotels
•
Extended Stay America Suites
7.1 (368 reviews)
500 Diemer Drive , Mount Laurel , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
High additional fees

Categories

Cleanliness
6.36
Multiple mentions of bad odors and room cleanliness concerns.
Service
8.83
Staff described as helpful and accommodating.
Location
8.87
Conveniently located near various amenities.
Room Quality
6.82
Concerns about rooms needing refreshment and moisture issues.
Amenities
7.35
Basic amenities mentioned, but some negative feedback on breakfast options.
Value for Money
5.81
Unclear fees and extra charges raised concerns about value.
Food and Beverage
5.36
Breakfast criticized as subpar with limited options.
Overall Experience
7.43
Mixed feelings with good service but notable issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:07

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and refrigerator. Whether you're staying for a few nights or an extended period, you can prepare your meals just the way you like them.

Free Grab-and-Go Breakfast

Start your day right with a complimentary grab-and-go breakfast, featuring a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy morning meal option.

Convenient Amenities and Nearby Attractions

Benefit from amenities such as free WiFi, a 24-hour front desk, laundry facilities, and complimentary onsite parking. Explore nearby attractions like Sahara Sam's Indoor Water Park, Clementon Amusement Park, and Adventure Aquarium for a fun-filled stay.

Book now for a comfortable and enjoyable extended stay experience at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 368 reviews
Cleanliness: 6.36
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 5.81
Food and Beverage: 5.36
Overall Experience: 7.43
P
Pamela • couple • us
10
2026-07-09 • via Nuitee
J
JOSE • solo_traveller • us
7
Pros:

Friendly staff

Cons:

Room was out dated....

2026-07-05 • via Nuitee
C
CheRee • couple • us
6
If you need a place to stay for the night, it will do. If you can afford to stay somewhere else, I highly encourage you
Pros:

It had suites

Cons:

It felt dingy, the tub was dirty, the room smelled of cigarette smoke

2026-06-29 • via Nuitee
B
Bria • couple • us
6
2026-06-28 • via Nuitee
D
Danielle • couple • us
10
Pros:

I enjoyed my stay here.The staff was so friendly and very welcoming. I will be staying again in the future when I visit the area. You can tell that the staff really care about the building and the people in it.

2026-06-28 • via Nuitee
D
Daivon • couple • us
8
2026-06-17 • via Nuitee
C
Cheyenne • couple • us
6
2026-06-11 • via Nuitee
T
Torres • couple • us
10
2026-06-06 • via Nuitee
I
Irais • extended_group • us
5
2026-05-26 • via Nuitee
C
Curtis • solo_traveller • gb
9
2026-05-25 • via Nuitee
M
Mario • solo_traveller • de
8
Pros:

Gut erreichbar. Hotel in Ordnung.

Cons:

Halt weit draußen, aber das war bekannt.

2026-05-20 • via Nuitee
C
Christopher • extended_group • us
8
2026-05-12 • via Nuitee
S
Santos Albert • couple • us
9
A bit pricey,but great hotel, great stay.
Cons:

Excellent, relaxing quiet stay, Super clean rooms. Breakfast offer was poor, could improve much..the only other downfall was hallways were smelly ,bad Aroma...but did not enter rooms...and animals( pets ) on permises.

2026-05-11 • via Nuitee
B
barry • couple • us
1
Horrible. Despite the fact that I had a confirmed late check in at 1100 pm they cancelled my reserva
2026-05-07 • via Nuitee
L
Levar • family_with_children • us
7
2026-05-01 • via Nuitee
P
Paula • solo_traveller • us
8
2026-04-30 • via Nuitee
K
Katrina • couple • us
1
N/A
Pros:

Nothing

Cons:

Nasty

2026-04-25 • via Nuitee
I
Isaiah • couple • us
8
2026-04-24 • via Nuitee
E
Elie • family_with_children • us
1
Stay at your own Risk
Pros:

Kitchenette set up

Cons:

The HORRIBLE SMELL of the entire room, especially bathroom. The room REACKED of cigarette smoke. I had to sleep with a K95 mask and use my humidifier. I could not sleep.

The furnishings were old and worn. The couch was torn and dirty.

Screens on the windows were torn and partially coming off.

Couldn't keep the windows open to get fresh air because there was always someone under my window SMOKING!!!

I cleaned and wiped EVERYTHING down with bleach and cleaning solution, sprayed air freshener, and plugged in air fresheners as well. IT DID NOT HELP ONE BIT!!

Tooooo many dogs in the hotel.

VERY DEGRADING AND UNHEALTHY TO STAY AT THIS FORSAKEN PLACE.

Wish I had taken photos. Just wanted to hurry and get OUT!

2026-04-23 • via Nuitee
V
Venkata Manotej • solo_traveller • us
10
2026-04-21 • via Nuitee