Extended Stay America Suites - Philadelphia - Mt Laurel - Pacilli Place

Hotels
•
Extended Stay America Suites
7.1 (354 reviews)
500 Diemer Drive , Mount Laurel , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
High additional fees

Categories

Cleanliness
6.36
Multiple mentions of bad odors and room cleanliness concerns.
Service
8.83
Staff described as helpful and accommodating.
Location
8.87
Conveniently located near various amenities.
Room Quality
6.82
Concerns about rooms needing refreshment and moisture issues.
Amenities
7.35
Basic amenities mentioned, but some negative feedback on breakfast options.
Value for Money
5.81
Unclear fees and extra charges raised concerns about value.
Food and Beverage
5.36
Breakfast criticized as subpar with limited options.
Overall Experience
7.43
Mixed feelings with good service but notable issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:07

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and refrigerator. Whether you're staying for a few nights or an extended period, you can prepare your meals just the way you like them.

Free Grab-and-Go Breakfast

Start your day right with a complimentary grab-and-go breakfast, featuring a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy morning meal option.

Convenient Amenities and Nearby Attractions

Benefit from amenities such as free WiFi, a 24-hour front desk, laundry facilities, and complimentary onsite parking. Explore nearby attractions like Sahara Sam's Indoor Water Park, Clementon Amusement Park, and Adventure Aquarium for a fun-filled stay.

Book now for a comfortable and enjoyable extended stay experience at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 354 reviews
Cleanliness: 6.36
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 5.81
Food and Beverage: 5.36
Overall Experience: 7.43
B
barry • couple • us
1
Horrible. Despite the fact that I had a confirmed late check in at 1100 pm they cancelled my reserva
2026-05-07 • via Nuitee
L
Levar • family_with_children • us
7
2026-05-01 • via Nuitee
P
Paula • solo_traveller • us
8
2026-04-30 • via Nuitee
K
Katrina • couple • us
1
N/A
Pros:

Nothing

Cons:

Nasty

2026-04-25 • via Nuitee
I
Isaiah • couple • us
8
2026-04-24 • via Nuitee
E
Elie • family_with_children • us
1
Stay at your own Risk
Pros:

Kitchenette set up

Cons:

The HORRIBLE SMELL of the entire room, especially bathroom. The room REACKED of cigarette smoke. I had to sleep with a K95 mask and use my humidifier. I could not sleep.

The furnishings were old and worn. The couch was torn and dirty.

Screens on the windows were torn and partially coming off.

Couldn't keep the windows open to get fresh air because there was always someone under my window SMOKING!!!

I cleaned and wiped EVERYTHING down with bleach and cleaning solution, sprayed air freshener, and plugged in air fresheners as well. IT DID NOT HELP ONE BIT!!

Tooooo many dogs in the hotel.

VERY DEGRADING AND UNHEALTHY TO STAY AT THIS FORSAKEN PLACE.

Wish I had taken photos. Just wanted to hurry and get OUT!

2026-04-23 • via Nuitee
V
Venkata Manotej • solo_traveller • us
10
2026-04-21 • via Nuitee
D
Danielle • couple • us
8
2026-04-17 • via Nuitee
D
Danielle • couple • us
8
Second room had key lock issues opening the due after returning from anywhere
Pros:

Convenience to most shopping and dining.

Cons:

The first time I couldn’t unlock it access with the key card

2026-04-15 • via Nuitee
L
Levar • family_with_children • us
9
2026-04-11 • via Nuitee
S
Sherry • family_with_children • us
8
2026-04-08 • via Nuitee
S
Sianae • couple • us
8
Pros:

Nice location, definitely a good cost for a room with a kitchenette.

Cons:

The phone in our room didn’t work.

2026-04-07 • via Nuitee
T
Tamara • family_with_children • us
1
Pros:

Nothing

Cons:

Old and wasn’t clean

2026-04-07 • via Nuitee
R
Raekwon • family_with_children • us
1
2026-04-06 • via Nuitee
P
Paul • family_with_children • us
6
2026-03-16 • via Nuitee
R
Robert • couple • us
10
Pros:

Clean inside and out nice area to live

Cons:

The doors do not lock securely at night. Anyone can walk in.

2026-03-04 • via Nuitee
B
Barbara • couple • us
5
Would have been fine had they not messed up my extended reservation.
Pros:

The cleaning person chased me out of the door to give me the property I had accidentally left in the room, then the desk manager ran after me with my wallet that I had left in the counter! I was very impressed either their honesty and concern and tipped them both to show my gratitude.

Cons:

Bad communication. I had arranged to stay an extra day and they did not facilitate that despite assurances the room was reserved. I ended up
Just checking out early.

2026-01-23 • via Nuitee
M
Matthew • solo_traveller • us
9
2026-01-19 • via Nuitee
G
Giselle • couple • us
10
Pros:

Breakfast was amazing, great coffee and plenty breakfast options.

2026-01-19 • via Nuitee
C
Ching Chun • family_with_children • us
7
還不錯
Pros:

房間的夠大，還有一個小廚房可以使用

Cons:

浴室的花灑

2026-01-15 • via Nuitee