Hotel Dubrovnik Palace

Hotels
9.1 (4429 reviews)
Masarykov put 20 , Dubrovnik , hr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Amazing views
Friendly staff
Cons:
Poor food quality
Issues with cleanliness

Categories

Cleanliness
8.43
The carpet in the hallway needs replacement, showing stains, which detracts from the overall cleanliness.
Service
9.9
Incredibly kind staff who quickly addressed any issues and provided a complimentary night.
Location
9.44
Exceptional location with beautiful views, as highlighted in several reviews.
Room Quality
9.39
Rooms were well-furnished and comfortable, although some had obstructed views.
Amenities
9.42
A wide range of amenities available, including spas and pools, effectively enhancing comfort.
Value for Money
8.88
Generally seen as good value although some food items were considered overpriced.
Food and Beverage
7.93
Breakfast and dining options were subpar, with significant room for improvement.
Overall Experience
9.4
Overall a positive experience, with a few minor issues that were professionally resolved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 15:56

Property Description

Luxurious Beachfront Accommodation
Located in the Lapad Peninsula, Hotel Dubrovnik Palace offers a stunning beach and a scuba diving center. The newly renovated rooms feature a sleek design with earthy colors, each equipped with a balcony providing breathtaking views of the Elaphite Islands.

Gourmet Dining and Relaxation
Indulge in a culinary journey at one of the four restaurants, including a beachfront dining option. Enjoy refreshing drinks and snacks at the pool bar. After a day of exploration, unwind at the spa with an indoor pool, hot tub, steam bath, and fitness studio.

Convenience and Comfort
Guests can stay connected with free Wi-Fi and enjoy amenities like air conditioning, flat-screen TVs, and luxury toiletries. With a local bus stop just outside the hotel, exploring the Old Town is convenient. For added comfort, 24-hour room service is at your disposal.

Experience luxury and comfort at Hotel Dubrovnik Palace - Book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that for nonrefundable reservations City tax is excluded from the price and will be charged upon check out.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DBV

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 4429 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 9.4
R
Roxana solo_traveller ro
10
Excelent
Pros:

Locatia hotelului, amabilitatea personalului si view ul

Cons:

In zona de balcon trebuie facut mai des curățenie

2026-07-11 via Nuitee
M
Matteo family_with_children au
10
Absolutely amazing
Pros:

Everything
Location, clean, amazing staff

2026-07-11 via Nuitee
E
Edward couple us
10
2026-07-11 via Nuitee
R
Rita couple hu
8
Cons:

The food for the half board was really bad, mainly at dinner:(((

2026-07-11 via Nuitee
C
Carla couple us
10
Stunning views and easy access to old town
Pros:

Beautiful location, great facilities and staff, easy access to old town via bus stop right in front onf the hotel.

2026-07-11 via Nuitee
J
Jayne extended_group au
10
Loved the location & facilities
Pros:

Nice location -a bus ride away from
town - beautiful facilities.

Cons:

The swimming straight into sea was magnificent.
Breakfast great. Room spacious.

2026-07-11 via Nuitee
J
jorge francisco solo_traveller es
8
Pros:

Las vistas son espectaculares desde la habitación y desde todas partes del hotel, el personal muy agradable y hay cantidad de personal para ofrecer un buen servicio, escogimos desayuno y cena y la verdad que todos los productos que ofrecen son de calidad y muy bien cocinados.

Cons:

Nos faltó un restaurante para poder comer al mediodía ya que uno que hay no ofrece una buena carta, comimos solo un día de cuatro que estuvimos y no no satisfizo en absoluto y como cerca del hotel no hay nada tuvimos cada mediodía que arreglarnos e ir al centro histórico a comer, un poco inconveniente.
Faltaría un poco más de luz en el baño.

2026-07-11 via Nuitee
N
Natali solo_traveller ch
10
Pros:

Дякуємо всій команді та керівництву отеля за наш чудовий відпочинок!
Затишний отель з чудовим видом на море, закат , острови ...
Ретельне прибирання в номері.
Смачні сніданки та тематичні вечері під живу музику.
Розкішне чисте море.
Пляжний сервіс. СПА, масаж.
Зелена охайна територія.
Невеличка проблема в номері була вирішена миттєво та бездоганно . Прямий автобус в Дубровнік поряд з отелем.
Дайвінг центр та гідроцикли на території отеля.
Ще раз дякуємо за турботу під час нашої відпустки!
Можу впевнено рекомендувати отель для спокійного відпочинку високого рівня посеред природи , але поряд зі старим містом Дубровнік.

2026-07-11 via Nuitee
R
Regis solo_traveller fr
9
2026-07-11 via Nuitee
Y
Yayo couple gb
9
Pros:

ロケーションも朝食もよく、スタッフもフレンドリーだった
14時のチェックinが助かりました。

Cons:

使えないコンセントがあった。

2026-07-10 via Nuitee
P
Philipp couple at
10
Schon lange nicht in einem so tollen Hotel übernachtet
Pros:

Die Lage ist ein Traum. Wir waren im 9. Stock und haben direkt auf die 3 kleinen Inseln vor der Halbinsel geblickt. Die Anlage ist fantastisch und sehr gepflegt. Das Buffet reichhaltig und die Mitarbeiter sehr freundlich und hilfsbereit.

Cons:

Es gab nichts zu bemängeln. Der Aufenthalt war von Anfang bis Ende großartig.

2026-07-10 via Nuitee
D
Damian extended_group gb
9
Family of 5 holiday stay
Pros:

Location & cleanliness.

Cons:

Pricy but that’s in keeping with most of this part of the Adriatic.

2026-07-10 via Nuitee
A
Alain family_with_children fr
9
très bon séjour
Pros:

Vue magnifique, belle chambre bien équipé, confort et silence. Petit déjeuné complet. Hôtel bien placé pour les transports en commun qui vont directement vers la veille ville.

Cons:

Rien

2026-07-10 via Nuitee
J
Joe family_with_children gb
9
2026-07-10 via Nuitee
I
isa couple za
6
Not a 5 star hotel .
Pros:

The indoor pool and spa The location on the sea was beautiful

Cons:

Food in restaurants including the breakfast was poor ! The worst cappuccino ever . Our room was never cleaned properly. Battled with Aircon all the time. We had a suite that is totally different to pictures on Booking.com
The hotel also did not supply bottled water that you expect from 5 star hotel. Overall this is an expensive hotel and just not worth the price we paid

2026-07-10 via Nuitee
N
Nigel couple gb
9
Very relaxing in a great location
Pros:

Great location and view from room. Regular bus to Old Town from hotel.
Staff were great and service excellent.

2026-07-10 via Nuitee
G
Grzegorz solo_traveller pl
10
2026-07-09 via Nuitee
S
Solomiia couple ua
9
2026-07-09 via Nuitee
V
Vito couple hr
4
Overpriced and disappointing
Pros:

Beautiful views, but everything else is unfortunately just disappointing.

Cons:

Underwhelming and not a true 5-star experience

As someone who has stayed at many 5-star hotels, I found this hotel extremely underwhelming. In my opinion, it felt much closer to a 3-star property.

The disappointment started from the moment we arrived. The staff were not welcoming, and the receptionist spent barely 30 seconds explaining how the hotel worked. No one offered to help take our luggage upstairs, which is something I would expect from a hotel claiming to be 5-star.

The property itself felt very outdated and, more importantly, dirty. Our room was dirty from the beginning of our stay, with stains on the carpets and random marks on the walls. Our sheets were not changed even though there were visible stains on them for days. After a windy day, our balcony floor was covered with small particles and debris, and no one cleaned it. The outdoor chairs were also very uncomfortable, so we had to use our own pillows just to sit outside and enjoy the view.

Housekeeping was disappointing throughout our stay. A dirty wine glass was left in the room for the entire visit, and the second glass, which was supposedly taken to be cleaned, was never returned. The Wi-Fi connection was also practically unusable.

The food and nearby dining options were another letdown. There were no genuinely good restaurants nearby except Maslina Tavern, which was not particularly special considering the prices. Some of the Croatian staff there were unfriendly, although I do want to give credit to one Asian staff member who was very kind and welcoming. Her coworkers could learn a lot from her. The hotel’s breakfast buffet was also disappointing and did not meet the standard I would expect from a 5-star hotel.

We stayed in an executive room on the 8th floor, and the view was genuinely beautiful. Unfortunately, even that was overshadowed by the noise. We were woken up several times by loud sounds coming from the restaurant located right next to our room.

2026-07-09 via Nuitee
J
James family_with_children gb
10
Very relaxing.
Pros:

Magnificent views from the whole property. Fantastic spa. Great location, walking distance of restaurants, great swimming.
Friendly staff. Superb breakfast.

Cons:

Nothing

2026-07-09 via Nuitee