Hampton Inn & Suites Saint John

Hotels
Hampton Inn
8.2 (844 reviews)
51 Fashion Drive , Saint John , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Comfy beds
Good location
Cons:
Cleanliness issues
Pool chemicals
Unwritten policies on fees

Categories

Cleanliness
7.53
Hair in the shower and large stain on mattress noted.
Service
9
Friendly staff and helpful but some issues with management during a complaint.
Location
9.04
Convenient location and great access.
Room Quality
7.99
Comfortable beds but some mentioned issues with size and odor.
Amenities
7.02
Pool area messy; no weights in fitness center.
Value for Money
7.98
Generally fair value considering locations and amenities.
Food and Beverage
9.03
Breakfast was great with a lot of options.
Overall Experience
8
Multiple mentions of enjoyment tempered by some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:21

Property Description

Indulge in Luxury at Hampton Inn & Suites Saint John

Unwind and Relax: Enjoy the indoor pool with a thrilling water slide and a rejuvenating hot tub. Stay active at the gym or explore nearby attractions like Cherry Brook Zoo and Reversing Falls.

Modern Comforts: Experience convenience with free Wi-Fi, flat-screen cable TVs, microwaves, refrigerators, and laptop safe boxes in every room. Ideal for business travelers with desks and a business center.

Convenience at Your Fingertips: Start your day with a delicious breakfast, grab essentials from the convenience store, and make use of the various amenities offered. Book now for a memorable stay at Hampton Inn & Suites Saint John.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the hotel water slide and hot tub are currently closed.

Debit cards or prepaid credit cards are not accepted to guarantee a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Location

Guest Reviews

8.2
Based on 844 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 8
W
Wen extended_group ca
8
2026-09-05 via Nuitee
T
Tracy solo_traveller ca
8
Pros:

Breakfast was great except no bacon on the days I ate. Housekeeping was great room was nice and tidy when I returned each evening. For a dog hotel friendly you didn't even know there were dogs there very quite.

Cons:

nothing

2026-09-01 via Nuitee
B
Black couple ca
3
Wish I had checked out the hotel a little bit better.
Pros:

Well I liked the location , the staff were great and the breakfast was good also.

Cons:

Let’s say I didn’t check out the hotel pet policy before booking, probably because I have not had this issue before. DOGS, DOGS and more DOGS, we are about to enter the elevator from our third floor room and two large dogs are in the elevator coming down from the fourth floor. We chose to wait for another elevator. Then we get back from dinner and are enjoying a drink in our room ( third floor remember ) and out in the hallway we hear a dog ( maybe two ) growling and barking. Off to bed we go and another barking event that night, and then more barking early in the morning across the hallway. Yes I reported these events to the front desk and was told they do accept pets, and that pets were only on the ground floor and first floor. lol
Unless they count floors backwards the dogs I seen and heard were on the third and forth floors, I was going to try out the swimming pool but I assume dogs are using it as well. The staff apologized not for the dogs but because it bothered me I guess, and I was given 3500 Hilton point’s that I can assure will never be used in a so called pet friendly hotel. So I guess that if you love dogs then this would be a great place for you, if you don’t want animals staying in a room that your going to sleep in then don’t book this place.

2026-08-31 via Nuitee
K
Kristi couple ca
6
Pros:

The hotel itself was clean and staff were great

Cons:

The beds were uncomfortable as well the pillows which is odd as any other Hampton I’ve stayed at the beds and pillows were extremely comfy. The shower head was also not working properly and probably needs replaced.

2026-08-31 via Nuitee
B
Bjorn solo_traveller no
8
Pros:

Even being outside downtown there were several options for nearby shopping and dining. A big plus for us.

2026-08-27 via Nuitee
A
Ashley couple ca
10
2026-08-25 via Nuitee
D
Diane couple ca
8
Very pleasant, quiet and comfortable.
Pros:

The beds were very comfortable, the rooms were very clean and the breakfast choices and dining room were very good. Very friendly staff throughout the hotel.

Cons:

The furnishings and decor seemed quite dated and in my opinion, updating them would bring it to a higher standard. In the bathroom, there was no bar or rack to hang towels.

2026-08-19 via Nuitee
D
d. steve couple ca
6
2026-08-16 via Nuitee
G
Geraldine couple ca
6
2026-08-16 via Nuitee
L
Lyne family_with_children ca
7
Was ok for one night
Pros:

The staff is very friendly and accommodating

Pool was nice and heated…but much smaller than in the pictures. People coming down the slide made the pool even smaller for people in the pool as you had to stay out of the way.

Cons:

The sofa bed was uncomfortable….springs poking out and very noisy.

Didn’t like the shower curtain was so short that all the water just went all over the floor.

Didn’t like the configuration of the room with the bathroom not being enclosed with the sink area.

2026-08-13 via Nuitee
A
Arruda family_with_children ca
10
2026-08-10 via Nuitee
M
Mullett solo_traveller ca
9
2026-08-03 via Nuitee
S
SavannaH family_with_children ca
3
2026-07-25 via Nuitee
E
Elie couple ca
10
I will always recommend my colleagues to stay at this wonderful hotel.
Pros:

Excellent property, staff were wonderful, close to great amenities.

Cons:

All was great.

2026-07-24 via Nuitee
J
Jonathan couple us
10
2026-07-23 via Nuitee
J
Joseph couple us
8
2026-07-20 via Nuitee
D
Dan couple ca
8
2026-07-17 via Nuitee
L
Lindsay family_with_children ca
10
2026-07-12 via Nuitee
L
LAURIE family_with_children ca
8
Nice hotel with a good location
Pros:

Clean. Nice pool. Nice room.

2026-07-09 via Nuitee
A
Alan solo_traveller ca
9
2026-07-08 via Nuitee