Hampton Inn & Suites Saint John

Hotels
Westmont Hospitality Canada
8.2 (823 reviews)
51 Fashion Drive , Saint John , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Comfy beds
Good location
Cons:
Cleanliness issues
Pool chemicals
Unwritten policies on fees

Categories

Cleanliness
7.53
Hair in the shower and large stain on mattress noted.
Service
9
Friendly staff and helpful but some issues with management during a complaint.
Location
9.04
Convenient location and great access.
Room Quality
7.99
Comfortable beds but some mentioned issues with size and odor.
Amenities
7.02
Pool area messy; no weights in fitness center.
Value for Money
7.98
Generally fair value considering locations and amenities.
Food and Beverage
9.03
Breakfast was great with a lot of options.
Overall Experience
8
Multiple mentions of enjoyment tempered by some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:21

Property Description

Indulge in Luxury at Hampton Inn & Suites Saint John

Unwind and Relax: Enjoy the indoor pool with a thrilling water slide and a rejuvenating hot tub. Stay active at the gym or explore nearby attractions like Cherry Brook Zoo and Reversing Falls.

Modern Comforts: Experience convenience with free Wi-Fi, flat-screen cable TVs, microwaves, refrigerators, and laptop safe boxes in every room. Ideal for business travelers with desks and a business center.

Convenience at Your Fingertips: Start your day with a delicious breakfast, grab essentials from the convenience store, and make use of the various amenities offered. Book now for a memorable stay at Hampton Inn & Suites Saint John.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the hotel water slide and hot tub are currently closed.

Debit cards or prepaid credit cards are not accepted to guarantee a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 823 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 8
S
Sharon couple ca
10
2026-07-02 via Nuitee
K
Kimberly couple us
10
2026-07-01 via Nuitee
S
Sarah extended_group us
10
Front desk staffer was so kind and very helpful after I had made an error in my reservation. And the bed was so comfortq
Pros:

Easy to airport

2026-07-01 via Nuitee
R
Rita couple us
9
Pleasant and convenient stay.
Pros:

Pleasant property in the middle of a shopping complex. It was clean, bed was comfortable and for being in/ near a big city it was reasonable.

Cons:

It was fine once you got used to looking for the hotel in a shopping mall.

2026-06-28 via Nuitee
M
Marie Chantal solo_traveller ca
5
Pros:

The waterside is top notch fun

Cons:

The internet was not working even when we signed up for the Hilton honors rewards. The TV was also down with zero channels. It would be really nice for the price you pay per night to upgrade to smart tvs so we could have tried signing into our netflix.

The stay over all was mid, for the same price we could have rented a cabin or gone glamping

2026-06-28 via Nuitee
T
Travis and Tammy solo_traveller us
9
2026-06-27 via Nuitee
E
Elizabeth couple ca
8
I would stay there again. Hopefully not all the toilets are that low! It felt like it was toddler size!
Pros:

It was in a quiet part of the city. And it was clean!

Cons:

I’m pretty sure we were in an accessible room, but the toilet was so low, and had no bars. Normally I wouldn’t care, but I had a bummed foot so it was hard to get up from so low without putting weight on it.

2026-06-26 via Nuitee
K
KERRI solo_traveller ca
9
2026-06-26 via Nuitee
A
Anthony family_with_children ca
5
2026-06-22 via Nuitee
N
Nagendira Prasath family_with_children ca
9
Kids will love the pool and breakfast was fantastic.
Pros:

Breakfast was amazing and kids will enjoy the slide pool.

Cons:

TV placement could have been better and bed sheets were little uncomfortable.

2026-06-18 via Nuitee
K
Kvnclrk414 solo_traveller us
9
2026-06-16 via Nuitee
E
Erin family_with_children us
3
I wilI not be back. this was a terrible experience for us.
Pros:

The bed was comfortable.

Cons:

The noise was horrendous. Whoever was above us was stomping so loudly until 2am and then started again at 5am waking up both our kids. We got very little sleep. I called the front desk multiple times but they would not answer the phone. The pool facility has so many chemicals that it burns your eyes as soon as you walk in, more than any other pool I've been to. Both our kids had severely irritated eyes after swimming there. We had a very difficult time eating breakfast as there were no seats available. Very limited space.

2026-06-15 via Nuitee
S
Stefanie couple de
8
Ideal für eine Zwischenübernachtung
Pros:

Großes, modern ausgestattetes Zimmer, sehr sauber, gutes Frühstück. Lage mitten im Einkaufsviertel, nah zur Fähre nach Nova Scotia

Cons:

Ein bisschen Küchenausstattung wäre schön gewesen

2026-06-14 via Nuitee
J
Jessica family_with_children ca
8
Pros:

I liked taking the girls to the swimming pool and breakfast was good.

Cons:

The beds were hard and awful to sleep on.

2026-06-14 via Nuitee
A
Adam extended_group ca
10
2026-06-14 via Nuitee
G
Gordon solo_traveller ca
9
Pros:

Clean place

Cons:

Shower wasn't anti-slip.

2026-06-12 via Nuitee
H
Heather solo_traveller ca
6
2026-06-12 via Nuitee
S
Stephen family_with_children ca
9
Great place to stay, friendly staff, great breakfast
Pros:

Breakfast was excellent

Cons:

Generally it was great, except something was damaged in the hot tub by the looks of things and someone’s son cut his foot on a screw that was exposed

2026-06-01 via Nuitee
S
Sandra solo_traveller ch
9
2026-06-01 via Nuitee
B
Brown solo_traveller ca
10
Definitely returning
Pros:

The staff was very nice. Cody and Tanya went above and beyond for us!

2026-06-01 via Nuitee