Hampton Inn & Suites Saint John

Hotels
•
Westmont Hospitality Canada
8.2 (766 reviews)
51 Fashion Drive , Saint John , ca

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Comfy beds
Good location
Cons:
Cleanliness issues
Pool chemicals
Unwritten policies on fees

Categories

Cleanliness
7.53
Hair in the shower and large stain on mattress noted.
Service
9
Friendly staff and helpful but some issues with management during a complaint.
Location
9.04
Convenient location and great access.
Room Quality
7.99
Comfortable beds but some mentioned issues with size and odor.
Amenities
7.02
Pool area messy; no weights in fitness center.
Value for Money
7.98
Generally fair value considering locations and amenities.
Food and Beverage
9.03
Breakfast was great with a lot of options.
Overall Experience
8
Multiple mentions of enjoyment tempered by some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:21

Property Description

Indulge in Luxury at Hampton Inn & Suites Saint John

Unwind and Relax: Enjoy the indoor pool with a thrilling water slide and a rejuvenating hot tub. Stay active at the gym or explore nearby attractions like Cherry Brook Zoo and Reversing Falls.

Modern Comforts: Experience convenience with free Wi-Fi, flat-screen cable TVs, microwaves, refrigerators, and laptop safe boxes in every room. Ideal for business travelers with desks and a business center.

Convenience at Your Fingertips: Start your day with a delicious breakfast, grab essentials from the convenience store, and make use of the various amenities offered. Book now for a memorable stay at Hampton Inn & Suites Saint John.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the hotel water slide and hot tub are currently closed.

Debit cards or prepaid credit cards are not accepted to guarantee a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 766 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 8
V
Valerie • couple • ca
10
Fantastic
Pros:

Everything g

Cons:

Nothing

2026-04-12 • via Nuitee
D
dianna • solo_traveller • ca
4
Stay was ok front desk staff was not ok
Pros:

Good location

Cons:

They charged me three times I paid on booking and then they charged me again. I called and they said they issued a refund and charged me a third time. I’m still fighting for me money back

2026-04-11 • via Nuitee
J
Judge • extended_group • ca
8
2026-04-09 • via Nuitee
B
Bruce • family_with_children • ca
8
2026-04-04 • via Nuitee
M
Micha • family_with_children • ca
9
2026-03-30 • via Nuitee
D
Dávid • solo_traveller • hu
6
2026-03-30 • via Nuitee
P
pearce • solo_traveller • ca
10
Pros:

The staff were so friendly and happy including at breakfast. They helped us anyway they could. Breakfast was amazing!

2026-03-30 • via Nuitee
M
McNamara • extended_group • ca
9
Great family stay.
Pros:

Very clean.Good choices for breakfast. Very helpful staff. And the pool with slide and the hot tub were amazing. If I have to go to Saint John again, I'll be staying there.

Cons:

No complaints. It was a great place.

2026-03-30 • via Nuitee
S
Smith • couple • ca
9
2026-03-29 • via Nuitee
M
Margo • extended_group • ca
9
Great stay, would recommend Hampton Inn. Would stay again.
Pros:

Room was great, clean. Breakfast was amazing. Staff were very friendly.

Cons:

Our only complaint was the pool seemed to have very high chlorine levels, all our our eyes were burning after an hour, unfortunately we had to leave the pool area.

2026-03-28 • via Nuitee
G
Greg • couple • us
8
2026-03-26 • via Nuitee
G
Geoff • couple • ca
7
2026-03-25 • via Nuitee
C
carla • family_with_children • ca
8
2026-03-23 • via Nuitee
H
Hope • family_with_children • ca
9
2026-03-23 • via Nuitee
N
Nikola • family_with_children • ca
7
2026-03-23 • via Nuitee
R
Rachel • couple • ca
8
Pros:

Breakfast buffet, pool

Cons:

Rowdy neighbors late night. Police were called and came to intervene.

2026-03-18 • via Nuitee
A
Angela • extended_group • ca
10
2026-03-17 • via Nuitee
T
Tammy • solo_traveller • ca
8
2026-03-16 • via Nuitee
J
Jennifer • family_with_children • ca
10
Great stay and great price
Pros:

The parking and breakfast

Cons:

Nothing

2026-03-14 • via Nuitee
J
Jenna • family_with_children • ca
7
2026-03-03 • via Nuitee