Hotel Eden

Hotels
8.1 (736 reviews)
Via Correale 25 , Sorrento , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Room cleanliness issues
Basic breakfast
Dated rooms

Categories

Cleanliness
7.49
Some issues with room cleanliness reported, immediate resolution.
Service
8.96
Staff described as nice, friendly, and extremely helpful.
Location
9
Convenient location, close to attractions and amenities.
Room Quality
7.45
Rooms considered basic, with some dated aspects.
Amenities
7.98
Pool area is nice, but breakfast quality mentioned as basic.
Value for Money
7.94
Overall good value for a 3-star hotel, but basic offerings.
Food and Beverage
7.49
Breakfast was sufficient but basic, coffee quality could improve.
Overall Experience
8.46
Positive experiences with staff and location highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:43

Property Description

Breathtaking Views of the Gulf
Experience stunning views of the Gulf of Naples from Mount Vesuvius to Ischia and Capri right from your room at Hotel Eden.

Comfortable Mediterranean-style Rooms
Relax in the colorful and comfortable Mediterranean-style rooms equipped with modern amenities, including air conditioning, minibar, and satellite TV.

Convenient Location and Easy Access
Enjoy the convenience of being just 200 meters from Sorrento's main square and having easy access to the Circumvesuviana Train Station and the port for boats to Capri and Ischia.

Book your stay at Hotel Eden now for a memorable and convenient experience in Sorrento!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.1
Based on 736 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
M
Maria Del Carmen couple ar
1
2026-01-19 via Nuitee
M
Marc couple us
8
Lovely property close to everything.
Pros:

The staff is very attentive. They offer a nice breakfast and have a bar with service by the pool. The renovated rooms are lovely and the location is perfect.

Cons:

We were initially given an older room, very small but they had a cancellation and were able to move us.

2026-01-15 via Nuitee
J
JIN couple ca
10
Pros:

Staffs is very nice, hotel is clean and comfortable, I very like it.

Cons:

No.

2025-12-28 via Nuitee
J
Jennifer couple us
7
Pros:

good breakfast, great location with access to everything in Sorrento, nice and attentive staff.

Cons:

The pool area is not good. The beach is not really as close as you think from reading description.

2025-12-01 via Nuitee
M
Mercedes couple us
9
Great place.
Pros:

Good location.

Cons:

Everything was ok

2025-11-21 via Nuitee
T
taewens Couples Portsmouth, Hampshire, England
10
Perfect position.
Pros:

Lovely hotel in the best location! So close to the heart of the town but with lovely grounds and a pool. Fairly basic rooms but perfectly adequate. Good breakfast,although the coffee could be better,. Friendly staff especially Michele,. Very helpful when we had trouble with the tv quickly fixed. Will always be our first choice to stay when we return,and we will!

2025-10-31 via Tripadvisor
L
Lena couple se
10
2025-10-25 via Nuitee
E
Eduardo de Padua couple br
10
2025-10-24 via Nuitee
H
Hussein couple sa
7
2025-10-22 via Nuitee
D
David couple au
10
It was a pleasure to stay there and we would gladly stay there again
Pros:

It was in a very convenient location.
Enjoyed use of the pool
Breakfasts were very good and more than sufficient.
Staff member Michel was extremely helpful in suggesting places to see, restaurants etc

Cons:

On several occasions air conditioning had been switched off and we had to request the reception to switch it on again

2025-10-19 via Nuitee
M
MichaelO2152 Couples
6
It is what you pay for
Pros:

The hotel is nice enough but it is 3star nothing more ,

When we arrived our floor hadn’t been cleaned the bed sheets had black marks on it but we said to reception and they sorted it out immediately,

You need to ask reception to turn on your AC in the room ,

The bar is very basic and pricey

Breakfast was very basic as well but it filled a hole

The hotel is so handy as it’s basically in the town centre

2025-10-18 via Tripadvisor
A
Astarci couple be
6
Très moyen
Pros:

Emplacement et gentillesse du personnel

Cons:

Pas d’aération, odeur d’égout en permanence dans la chambre et WC

2025-10-18 via Nuitee
L
lindatU5759KB Friends getaway
10
Excellent location, welcoming helpful staff, modern and clean hotel.
Pros:

The hotel is in an excellent location, a couple of minutes from the coach station and the main square and old Sorrento The staff are welcoming and helpful and service couldn't have been better. Our room was modern, clean and had a decent sized bathroom, also very clean. Being an end room we had a large, sunny balcony with a table and two chairs and a wonderful view of Versuvius. The grounds and pool area are beautiful and surprisingly peacefull, with areas to sit in the sun or shade. The continental breakfast had plenty of choice, with some hot food and a good coffee machine and tea (including my favourite Earl Grey). I did have a couple of very minor niggles, an old fashioned hair dryer that had heat but no blow (no good for blow-styling) and one day we were left a very tatty bath mat. Having said that I still feel the hotel deserves 5 stars I and would definately stay here again.

2025-10-15 via Tripadvisor
A
Avraham couple il
8
2025-10-15 via Nuitee
K
Kylie family_with_children au
8
Pros:

Pool area

Cons:

Rooms dated. Brekky ok at best

2025-10-15 via Nuitee
O
Omar couple eg
9
Great hotel with excellent location
Pros:

The location is fantastic and everyone one working there where so helpful and friendly. I will definitely stay at the Hotel Eden if I come back to Sorrento.

Cons:

I only wish there was a kettle on the rooms

2025-10-14 via Nuitee
A
andrewcJ3054JQ Family
10
Amazing !
Pros:

Fantastic trip for the week at Eden hotel ! , micheal and his family were absolutely amazing very friendly and very attentive, any issues were dealt with right away and they are always on hand if your need anything , the rooms are very nice and what looks like new mattresses are very comfortable! , the breakfast was a varied choice of continental style breakfast and a small choice of hot food but more than enough to keep you going until lunch , with the option of lunch and dinner too at a very reasonable price , couldn’t recommend this place enough , the pool area is very clean and well kept with a decent sized pool and plenty seating and sun loungers , showers and a small changing room too . Can’t wait to come back 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿

2025-10-13 via Tripadvisor
C
Carl-Johan couple se
8
Nice clean hotel with a good location.
Pros:

Calm area close to Sorrento center

Cons:

Breakfasr OK but not more

2025-10-13 via Nuitee
G
Gustavo couple ar
9
Un lugar para disfrutar de Sorrento
Pros:

la ubicacion del hotel es perfecta, cerca del centro y a 3 cuadras de la terminal de micros que te lleva a amalfi y positano.

Cons:

nada

2025-10-12 via Nuitee
C
Connector22429038279 Family Maroochydore, Sunshine Coast, Queensland
8
Great location
Pros:

Great location for fabulous coastal views and quick access to city centre. Ask for Michelo for local food recommendations that wont dissapoint.

2025-10-11 via Tripadvisor