Hotel Eden

Hotels
8.1 (745 reviews)
Via Correale 25 , Sorrento , it

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Room cleanliness issues
Basic breakfast
Dated rooms

Categories

Cleanliness
7.49
Some issues with room cleanliness reported, immediate resolution.
Service
8.96
Staff described as nice, friendly, and extremely helpful.
Location
9
Convenient location, close to attractions and amenities.
Room Quality
7.45
Rooms considered basic, with some dated aspects.
Amenities
7.98
Pool area is nice, but breakfast quality mentioned as basic.
Value for Money
7.94
Overall good value for a 3-star hotel, but basic offerings.
Food and Beverage
7.49
Breakfast was sufficient but basic, coffee quality could improve.
Overall Experience
8.46
Positive experiences with staff and location highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:43

Property Description

Breathtaking Views of the Gulf
Experience stunning views of the Gulf of Naples from Mount Vesuvius to Ischia and Capri right from your room at Hotel Eden.

Comfortable Mediterranean-style Rooms
Relax in the colorful and comfortable Mediterranean-style rooms equipped with modern amenities, including air conditioning, minibar, and satellite TV.

Convenient Location and Easy Access
Enjoy the convenience of being just 200 meters from Sorrento's main square and having easy access to the Circumvesuviana Train Station and the port for boats to Capri and Ischia.

Book your stay at Hotel Eden now for a memorable and convenient experience in Sorrento!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.1
Based on 745 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
R
Robert solo_traveller de
8
Cons:

Der Kaffee zum Frühstück war ungenießbar.

2026-04-11 via Nuitee
P
Paula family_with_children fi
10
Pros:

Friendly staff, beautiful garden and view, clean room, great service and location.

2026-04-10 via Nuitee
G
Gladys couple cl
8
Agradable
Pros:

La ubicación

Cons:

La limpieza, personal de aseo no realizó cambio de sábanas y estuve varios días, no dejaba jabón ni papel higiénico . Dejó un día y después Ya no lo hizo más.

2026-04-10 via Nuitee
S
Sofia solo_traveller es
8
2026-04-10 via Nuitee
A
Anne extended_group fi
9
Rentouttava, kaunis ja rauhallinen ympäristö sopii erinomaisesti lepolomalle.
Pros:

Henkilökunta oli todella ammattitaitoinen ja ystävällinen. Hotellin sijainti oli erinomainen, hotelli on lähes keskustassa, mutta liikenteen melu ei kuulunut hotellialueelle. Hotellin oma puutarha oli luxusta ja huoneistossa oli upea merinäköala (4.krs). Aamiainen oli ihan hyvä ja se oli monipuolinen. Tarjolla oli mm. hedelmiä, juustoja, leikkeleitä, jugurttia, munakasta, pekonia, paahtoleipää ja makeaa syötävää.

Cons:

En pitänyt aamiaisen kahviautomaatin kahvista.

2026-04-09 via Nuitee
G
gabriella family_with_children uy
8
2026-04-09 via Nuitee
C
Colette family_with_children ie
8
Pros:

Freshly baked bread and a better hot selection for breakfast would improve my rating a lot

2026-04-08 via Nuitee
F
Ferenc family_with_children hu
8
Cons:

Rossz levegő a szobában és elégtelen fűtés

2026-04-07 via Nuitee
M
Matti couple fi
10
Viihdyimme.
Pros:

Rauhallinen ja hiljainen. Siisti ja sijainti.
Henkilökunta ystävällistä.

2026-04-06 via Nuitee
M
Maria Del Carmen couple ar
1
2026-01-19 via Nuitee
M
Marc couple us
8
Lovely property close to everything.
Pros:

The staff is very attentive. They offer a nice breakfast and have a bar with service by the pool. The renovated rooms are lovely and the location is perfect.

Cons:

We were initially given an older room, very small but they had a cancellation and were able to move us.

2026-01-15 via Nuitee
J
JIN couple ca
10
Pros:

Staffs is very nice, hotel is clean and comfortable, I very like it.

Cons:

No.

2025-12-28 via Nuitee
J
Jennifer couple us
7
Pros:

good breakfast, great location with access to everything in Sorrento, nice and attentive staff.

Cons:

The pool area is not good. The beach is not really as close as you think from reading description.

2025-12-01 via Nuitee
M
Mercedes couple us
9
Great place.
Pros:

Good location.

Cons:

Everything was ok

2025-11-21 via Nuitee
T
taewens Couples Portsmouth, Hampshire, England
10
Perfect position.
Pros:

Lovely hotel in the best location! So close to the heart of the town but with lovely grounds and a pool. Fairly basic rooms but perfectly adequate. Good breakfast,although the coffee could be better,. Friendly staff especially Michele,. Very helpful when we had trouble with the tv quickly fixed. Will always be our first choice to stay when we return,and we will!

2025-10-31 via Tripadvisor
L
Lena couple se
10
2025-10-25 via Nuitee
E
Eduardo de Padua couple br
10
2025-10-24 via Nuitee
H
Hussein couple sa
7
2025-10-22 via Nuitee
D
David couple au
10
It was a pleasure to stay there and we would gladly stay there again
Pros:

It was in a very convenient location.
Enjoyed use of the pool
Breakfasts were very good and more than sufficient.
Staff member Michel was extremely helpful in suggesting places to see, restaurants etc

Cons:

On several occasions air conditioning had been switched off and we had to request the reception to switch it on again

2025-10-19 via Nuitee
M
MichaelO2152 Couples
6
It is what you pay for
Pros:

The hotel is nice enough but it is 3star nothing more ,

When we arrived our floor hadn’t been cleaned the bed sheets had black marks on it but we said to reception and they sorted it out immediately,

You need to ask reception to turn on your AC in the room ,

The bar is very basic and pricey

Breakfast was very basic as well but it filled a hole

The hotel is so handy as it’s basically in the town centre

2025-10-18 via Tripadvisor