Hampton Inn Columbia I-20-Clemson Road

Hotels
•
Hampton Inn
8.3 (419 reviews)
1021 Clemson Frontage Road , Columbia , US
+1 803-788-4901

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Excellent/buffet breakfast
Good/convenient location
Clean/comfortable rooms reported by some guests
Large gathering area/quiet atmosphere
Cons:
Swimming pool closed/under renovation (not always communicated)
Construction/renovation noise and limited elevator access
Room maintenance issues: mattress, AC, broken doors, low commode/unsafe grab bars
Poor communication about closures and relocated rooms
Isolated incidents: moldy bagels and occasional rude staff

Categories

Cleanliness
7
Mixed reports: some guests called rooms clean and comfortable, but multiple comments note housekeeping issues (slippery floors after cleaning), moldy breakfast items, worn linens causing itching, and hallways/rooms that 'did not seem cared for'.
Service
9.2
Generally strong positive sentiment for staff: described as very friendly, helpful and professional; breakfast attendant kept items fresh. A few isolated negatives (rude check-out staff) noted but overall service is a clear strength.
Location
9
Consistently praised: convenient to I-20, close to many stores and restaurants, and generally described as a great location.
Room Quality
7.4
Mixed: some guests liked room features (hardwood floors, nice size), but several reports of problems — no bathtubs in king rooms, mattress springs/painful sleep, air conditioner failure, broken doors, low commode and insecure shower grab bars.
Amenities
8.4
Ambivalent: breakfast/buffet and gathering areas received strong praise, but the swimming pool being closed for renovation (and limited elevator access during construction) was a frequent and significant negative. Rating reflects strong F&B spaces offset by loss of pool amenity.
Value for Money
8.3
Mixed-to-positive: some guests praised the hotel as good value for families and affordable, while others felt disappointed given renovations, closed pool and room issues; overall set to target given mixed signals.
Food and Beverage
8.8
Generally very positive: multiple guests called the breakfast the best or wonderful buffet; isolated negative incidents (moldy bagels, one unfriendly breakfast staff) reduced but did not negate overall positive sentiment.
Overall Experience
8.3
Balanced overall: friendly staff and strong breakfast/location lift the experience, but recurring issues with renovations, pool closure, room maintenance and some service inconsistencies tempered guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:10

Property Description

Convenient Location and Modern Amenities

Located near Columbia's main attractions and with easy access to Interstate 20, the Hampton Inn Columbia I-20-Clemson Road offers a comfortable stay with free high-speed internet.

Cozy Accommodations and Signature Beds

Each room features flat-screen TVs, microwaves, refrigerators, and the hotel's signature Cloud Nine beds, ensuring a pleasant stay for every guest.

Free Hot Breakfast and Nearby Attractions

Start your day with a complimentary hot breakfast and explore nearby attractions such as the South Carolina State Museum, Columbia Museum of Art, and Congaree National Park. Book now for a delightful experience at Hampton Inn Columbia I-20-Clemson Road.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 419 reviews
Cleanliness: 7
Service: 9.2
Location: 9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.3
R
Rodney • couple • us
4
Ok
Pros:

The breakfast was the best I've ever had at Hampton inn and suites. The attendant kept everything fresh and clean and did not hesitate to oblige me with ice

Cons:

The hotel was under repair and renovation. Had I known I would not have booked two nights

2026-10-29 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-10-10 • via Nuitee
R
Rhasheda • family_with_children • us
8
2026-10-09 • via Nuitee
M
Mackenzie • solo_traveller • us
7
2026-10-08 • via Nuitee
J
JULISA • couple • us
10
2026-09-19 • via Nuitee
J
Jeremy • solo_traveller • us
8
2026-09-12 • via Nuitee
I
India • couple • us
8
2026-09-07 • via Nuitee
J
James • couple • us
8
2026-09-07 • via Nuitee
B
Belinda • family_with_children • us
6
2026-09-04 • via Nuitee
J
J. • couple • us
9
2026-08-20 • via Nuitee
D
David • extended_group • gb
8
Good location, very pleasant staff.
Pros:

Location

Cons:

Wasn’t aware the hotel was in the middle of a renovation.

2026-08-19 • via Nuitee
D
Depass • couple • us
8
2026-08-18 • via Nuitee
J
Johnny • solo_traveller • us
8
2026-08-18 • via Nuitee
R
Renee • solo_traveller • us
10
Pros:

Staff

Cons:

It's a little far from the city.But we needed to be near target

2026-08-17 • via Nuitee
K
Kimberly • solo_traveller • us
5
Pros:

The room was nice, hardwood floors, nice size.

Cons:

There was no bathtub in the King Rooms, and the pool was closed!

2026-08-12 • via Nuitee
J
Joshua • couple • us
5
The staff was friendly and nice, breakfast was good, the facility needs improvement.
Pros:

I like the location

Cons:

They didn’t let us know about the pool was closed due to renovation when I booked the room, we came here so my kids can get in the pool. They was very disappointed. WiFi wasn’t working at all, they had to put us in another room because the air conditioner wasn’t working, closed door was broken and it was a hazard for my kids.

2026-08-11 • via Nuitee
L
Lora • solo_traveller • us
8
Hotel located in a great location, near many shopping stores and restaurants.
Pros:

Buffet style breakfast was wonderful. Large gathering area. Quiet atmosphere, rooms were clean. Friendly and helpful staff. Hotel was close to alot of stores and restaurants.

Cons:

Swimming pool was out of service. Grandchildren and my children were looking forward to the Swimming pool. Bought Swimming suits and could not use. I wish that Hotel would have notified us, before the trip. No safety bars near BR commodes in room. Commode was very low. Handle bar in shower was not secure. Handle Bar moved when touched. After housekeeping came, room floor was slippery. I did notify front desk.

2026-08-11 • via Nuitee
A
Antonio • family_with_children • us
10
A great place to relax
Pros:

It was close to our home.

Cons:

Pool was in construction

2026-07-23 • via Nuitee
S
shavvon • family_with_children • us
8
Pros:

Staff were very friendly and room was nice and comfortable.

Cons:

Not on website or anywhere showing pool was being remodeled.

2026-07-21 • via Nuitee
H
Hector • family_with_children • us
7
Pros:

El personal del desayuno no era muy amable

2026-07-07 • via Nuitee